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2.0
Rental counter closed before we arrived so original reservation was canceled. We paid double plus $100 for the new reservation. Not happy at all!Reviewed Apr 19 2023
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2.0
they charged me $50 more than kayak saidReviewed Mar 16 2023
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4.0
The vehicle we rented had previous damage that was not told to me until I inspected the vet. The vehicle was not clean, very poor service….Reviewed Dec 20 2022
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10.0
Very easy process to pick up and drop off. Car was very clean and drove nicely.Reviewed Oct 18 2022
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6.0
Kayak posted $82 cost me $142, couldn't argue need the car.Reviewed Oct 15 2022
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2.0
Our first rental car was infested with ants. We went to return it, were accused of putting the ants in the trunk even though we only had the car for all of 2 hrs and literally drove straight to a vacation rental. Ants were all over our 2 year old’s car seat/car seat bag, the center console and completely covering the trunk thus the ants were on our suitcases. We returned the car, had to call Budget corporate to have the day refunded. The front desk staff was difficult to deal with and not extremely understanding about what a mess this was and how time consuming it was for us having to go back to return the car, get a new one and clean all the ants on our stuff.Reviewed Sep 5 2022
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2.0
The drop off location was very close to our hotel but closed so we had to drive it 30 minutes away..Reviewed Aug 6 2022
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2.0
The Kia Soul that we rented smelled so bad when the air conditioning was turned on that we had to buy an air fresher to tolerate the smell. We also discovered the car was leaking oil and the level was so low that we had to purchase a quart and add it to the car.Reviewed Jun 19 2022
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2.0
stood over 2 hours in line just to get assistenceReviewed Jun 6 2022
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8.0
I mistakenly booked my rental car for the wrong airport. They were able to accommodate me, thankfully! But it was much more expensive, probably due to the holiday weekend. But I was very appreciative of the accommodations.Reviewed May 31 2022
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4.0
We stood in line for 3.5 hours to pick up the car because of understaffing. That is unacceptableReviewed May 2 2022
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10.0
Staff friendly & professionalReviewed Apr 17 2022
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