Pros: The service at the Emeryville, CA location was exceptional. We had our plates stolen. The agent, owner helped us and provided a new car immediately.
Pros: Easy pickup process
Cons: waited around ten minutes for an employee to show up. The car smelled awful, drove for three hours with the windows down to get the worst of it out.
DO NOT RENT FROM BUDGET
Pros: The car was good and new.
Cons: The people were extremely nice but she didn't gave me enough information.