Book Budget hire cars in Emeryville

Reviews for Budget in Emeryville

Recent reviews

Traveller rating

Wonderful

1

Very Good

2

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

3

2.0

Car needed a wash, needed air in tires, inside of windshield was dirty, rear tag expired as of June, insurance card and registration expiredReviewed Sep 29 2022

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7.6

Practical and comfortablePros:The process was smooth and easy - both for pick up and drop off.Cons:The car smelled a bit like smoke.Reviewed Jul 22 2018

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10.0

Pros:The service at the Emeryville, CA location was exceptional. We had our plates stolen. The agent, owner helped us and provided a new car immediately.Reviewed Jul 8 2018

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5.6

Pros:They made a mistake and gave us the wrong car at the first rental car pickup, but then they were nice enough to make it up free of charge at the second pickup location.Cons:The first pickup location (the original), did not have any compact cars, only trucks and SUV's, which we did not want at all. So we had to take part of a day from our vacation replacing the car, which took a few hours and some very unhelpful people at the national budget phone line (when I called, I couldn't talk to any local representatives, only national and they did not seem to understand my request). The car we finally got was also not great at accelerating, which made entering the freeway a little hard every time we tried.Reviewed Jul 18 2017

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2.0

Terrible customer service!Cons:Budget didn't honor the price of the reservation, is charging us double the rate quoted in the booking. When we tried to correct the error, we've been given the run-around. We've been given 5 different customer service numbers to call and still haven't reached a representative to help sort out the issue. The staff and manager we've talked to say they can't do anything, we have to reach customer service, who won't answer the phone or emails. Plus, a part fell off the car on the highway, which I'm sure they'll charge us for too. I will never rent from Budget again!Reviewed Apr 9 2017

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6.0

Logistical nightmare, cost me moneyPros:Courteous and well-intentioned staff, good car. I'd originally booked a car for pickup on Webster St. in Oakland and dropoff at SFO but they were able to change the dropoff to Webster St. in Oakland for me, which I appreciated.Cons:I'd informed the counter at the time of pickup that I intended to drop the car off the next day. The counter failed to inform me that, due to the MLK holiday (Jan 16), the dropoff site at Webster St would close early, at 1pm. The site was closed when I arrived at 2:30pm, with a homemade sign on the door noting the early holiday closing hour. After a long call with several agents on the phone, they told me I'd need to drop the car off at Oakland airport. I spent about an hour in traffic and $20 on a taxi because the desk failed to inform me that I needed to have the car back by 1pm on Jan 16.Reviewed Jan 17 2017

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7.2

Pros:Easy pick up and drop offCons:We did not know about additional fee for using fast track (toll roads) before we were billed.Reviewed Jan 9 2017

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4.4

Pros:Easy pickup processCons:waited around ten minutes for an employee to show up. The car smelled awful, drove for three hours with the windows down to get the worst of it out.Reviewed Nov 29 2016

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2.0

Got random unexplained chargdCons:I received an unexplained $8.95 charge from budget on october 10th 8 days after I returned the vehicle. This needs to be refunded immediately!Reviewed Oct 14 2016

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6.8

Cons:Base rate was $60 higher than online quote. 40%!Reviewed Aug 24 2016

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2.0

DO NOT RENT FROM BUDGETPros:The car was good and new.Cons:The people were extremely nice but she didn't gave me enough information.Reviewed Mar 23 2016

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6.4

Oakland agent a GemPros:The agent at the Oakland facility was warm, receptive, and sympathetic to my plight. She encourage me to call the Santa Rosa airport facility and speak to the manager directly to ensure my refund.Cons:Nothing.Reviewed Nov 7 2015

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More

• 3,6 /10Hertz Hire Cars at Emeryville

• What is the most popular car hire from Budget in Emeryville?

  Intermediate (Toyota Corolla or similar) is the most frequently booked car hire type from Budget in Emeryville.

• How many car hire locations does Budget have in Emeryville?

  Budget has 1 hire location in Emeryville. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: San Francisco airport (SFO)?

  Yes

• Does Budget offer shuttle or airport pick-up services from San Francisco airport (SFO)?

  Yes