Guest reviews
Overall rating
3,6
Mediocre
Based on 4 reviews
Cleanliness
3,5
Comfort
4,5
Pick-up/Drop-off
3,0
Value for money
3,5
Pros
"The staff were very friendly."
(in 2108 reviews)
"Return was quick and easy."
(in 313 reviews)
"Overall very good experience though."
(in 548 reviews)
Cons
"Very poor customer service ."
(in 395 reviews)
"There were no cars available!"
(in 297 reviews)
"Long lines and slow service."
(in 920 reviews)
Recent reviews
Traveller rating
0
1
0
1
2
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2,0
Not open
Cons: They rented us a car to pickup on a day that they were not open and then would not change the reservation to a location that was open. Eventually I got the reservation changed to the airport, when I got there the line was 15 people long and after 10 minutes of waiting only one person was serviced. I went to another car rental agency and rented a car for $40 dollars more.
review from
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2,0
Cons: Reserved car 2 days prior to trip. No vehicle available to pick up on day of trip.
review from
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3,6
Not a good experience
Pros: Convenient location
Cons: Rental office in the middle of hotel being renovated. Not a pleasant walk from parking lot to office. Got "non-smoking" car with bad cigarette smell. Rep was unable to answer questions on how to pay tolls in Illinois.
review from
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6,8
Cons: I dropped off at a different location. On the web site as well as the paper work it said the Budget office was at a Best Western Hotel. Not familiar with the area , I was looking for the Best western not an address. The Hotel had changed ownership and the name was different. I tried calling the office and was transfered to National Budget hdqrs and they could not help me. So I finally located the address on the NEW Hotel!!!
review from
Other suppliers in Brookfield scored
Where can I find Budget hire cars in Brookfield?
1005 South Moorland Road, Budget car hire
Address
1005 South Moorland RoadHours
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 13:00 |
| Sunday |