Guest reviews
Overall rating
7,4
Good
Based on 4 182 reviews
Cleanliness
7,9
Comfort
8,1
Pickup/dropoff
7,1
Value for money
7,8
Pros
"Car was nice and clean"
(in 595 reviews)
"Staff was friendly and helpful."
(in 215 reviews)
"Nice car, good value, ."
(in 444 reviews)
Cons
"the customer service was terrible."
(in 242 reviews)
"Pickup took over an hour."
(in 57 reviews)
"We don't have credit cards."
(in 99 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
car was great
drop off the car
easy drop
picked up the car
long line
took a few minutes
great service
car smelled
friendly staff
great experience
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2,0
Cons: They grossly overbilled me compared to the price I secured on priceline/kayak
review from
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8,4
Long lines
Pros: Overall
Cons: 1- Long line to rent car 2- Car had a good amount of damage so we had to wait relatively long to get someone to come outside to inspect the car and document the damage.
review from
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7,6
Told I needed stuff I didn't need
Pros: Car was five stars
Cons: Lady at Budget in Bend promptly told me that the gps in the car would be disabled. Because of that I opted to rent one. The gps in the car worked just fine so I payed for something that I didn't need
review from
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6,8
Cons: See my prior written statement. My final bill was double than what I was quoted and no explanation as to why. I didn't get a printed receipt just a transaction on my credit card. I travel frequently and rent cars frequently and now I will be hesitant on booking with Budget knowing that the cost is almost double than what you are quoted.
review from
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8,8
Pros: Nice car. Easy to pick up.
Cons: Car smelled like smoke
review from
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2,0
Cons: Over charged my card by $26.00 for a one day rental
review from
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8,0
Pros: price, people at pickup site were friendly and helpful
Cons: Drop off there was a lack of direction to area that private vehicles could wait for those dropping off rental cars.
review from
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8,4
Long lines
Pros: Overall
Cons: 1- Long line to rent car 2- Car had a good amount of damage so we had to wait relatively long to get someone to come outside to inspect the car and document the damage.
review from
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7,6
Told I needed stuff I didn't need
Pros: Car was five stars
Cons: Lady at Budget in Bend promptly told me that the gps in the car would be disabled. Because of that I opted to rent one. The gps in the car worked just fine so I payed for something that I didn't need
review from
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6,8
Cons: See my prior written statement. My final bill was double than what I was quoted and no explanation as to why. I didn't get a printed receipt just a transaction on my credit card. I travel frequently and rent cars frequently and now I will be hesitant on booking with Budget knowing that the cost is almost double than what you are quoted.
review from
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8,0
Pros: price, people at pickup site were friendly and helpful
Cons: Drop off there was a lack of direction to area that private vehicles could wait for those dropping off rental cars.
review from
Other suppliers in Bend scored
Where can I find Budget hire cars in Bend?
63176 Nels Anderson Road, Budget car hire
Address
63176 Nels Anderson RoadPhone
+1 541 385 1107FAQs about hiring a car from Budget in Bend
How many car hire locations does Budget have in Bend?
Budget has 1 car hire location in Bend. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Bend/Redmond Airport (RDM)?
No (according to our data)
Does Budget offer shuttle or airport pick-up services from Bend/Redmond Airport (RDM)?
Yes