Good to know
|Distance to city centre||0,4 km|
Time of year
Show reviews that mention
|beautiful hotel||in 101 reviews|
|breakfast and very friendly helpful||in 101 reviews|
|breakfast is great||in 140 reviews|
|bruges||in 16 reviews|
|chocolate shop||in 9 reviews|
|dining room||in 115 reviews|
|family run||in 7 reviews|
|friendly staff||in 109 reviews|
|great location||in 217 reviews|
|heart of brugge||in 5 reviews|
|hot chocolate||in 9 reviews|
|main squares||in 4 reviews|
|short walking distance||in 16 reviews|
|small room||in 149 reviews|
|stairs were steep||in 18 reviews|
|train station||in 26 reviews|
The location was amazing so Central could not have got better. The bed was extremely comfortable- we have been grilling round Europe for over 2 months and it is the most comfortable bed we have had!
It was very hot and there was no Aircon we did have a fan but that js. Not ideal.It would have been easier with a lift for bags as the stairs are extremely steep
The young man, Barrand, at the front desk was very friendly.
We booked two rooms for two nights with Hotel Notre Dame. Unfortunately we were late in our arrival time, we did keep in touch with the management and advised them that our arrival time was going to 50 minutes late, upon which we then we told that they would not be open and we would have to find another hotel. I requested they make an exception as our GPS had mistakenly rerouted us. The manager still denied us our rooms. They close at 10pm and that was final. Sadly, this left us to find a hotel during a very busy vacation season in a very popular location just before 11:00 o'clock at night. This was a difficult task. Furthermore, we were advised that we could not check in until 2pm the following day, which also was very inconvenient because we had to leave our new hotel room by noon. Thankfully our new hotel offered to hold our luggage until Hotel Notre Dame would allow us to check in. That is, to check in to the rooms we were already paying for but were not invited to be in until 2pm. We were very disappointed in the managements decision to charge us full price for both rooms. I tried to negotiate a lower price for the two rooms for the one night that we did not stay, but was flat out refused, I sent an email to further discuss this and it was never responded to. The rooms are very small, our bathroom was so tiny the sink had to be in our hotel room. I initially changed my booking from small double rooms to double rooms which incurred an additional cost. I made this change because I could see the photos on line of the small double room showing the bathroom being almost part of the hotel room. We did receive one room with a full bathroom as a separate room, however, not the second room. The sink was in the room, the shower & toilet were in a separate room. Not what I expected after paying for an "upgrade".
The first thing, you have to climb two floors of very narrow stairs with the suitcases, they have no elevator or anyone to climb them .. The second, in two and a half days, nobody cleaned the room, nor did they change the sheets or towels. And finally, the day we left, we did not know that breakfast “we did not have it included, since the receptionist did not tell us” but we had to get up early that day and he gave us to take a simple toast and suddenly a man came screaming that we did not have the breakfast included and that we left the toast and that we left ... horrible the attention of this man, what I think is the manager
Perfect central location
The stairs are narrow and steep and really difficult to get luggage up and down.
Very nice stuff, perfect location,clean room
With a stay at Hotel Notre Dame in Bruges (Historical Center Bruges), you'll be steps from Church of Our Lady and 3 minutes by foot from Groeningemuseum. The front desk is staffed during limited hours.
based on 1 491 reviews
Things to know
- Clean rooms
- Comfortable beds
Policies vary by room type and provider.
Reviews about Hotel Notre Dame
Most popular landmarks
- Arentshuis 39 m
- Groeningemuseum 107 m
- Onze Lieve Vrouw 159 m
- St-Janshospitaal 242 m
- Basilica of the Holy Blood 256 m
- Belfry of Bruges 266 m
|Lille Lesquin||71,4 km|
|Bruges Brugge Station||1,1 km|