I Portici Hotel

Hotel centre of Bologna

There was a fayre in Bologna and it appeared that many business men / staying at hotel ...priority given to them .... unable to go to bar as always packed . Had to pay for water ..Because of plane lateness I arrived at 0200 .... told number of room and what floor... no directions or any information re venue .I was very disappointed as not what brochure described .Will not go there again Dis

Good location. Decent breakfast.

We were traveling with our baby, during a hot period in early September. The first room we were given smelled of cigarettes and was only a few doors down from the bar - not practical. The second room seemed fine, but it turned out the a/c wasn’t working. We called reception, they came to look. They said they were going to control it externally. The temperature didn’t change. We asked to change rooms, they said they didn’t have any others. Our baby was too hot, we were too hot, and it was getting really late in the evening - too late for us to change hotels for instance. We complained at reception the next day at check out. They didn’t offer us any compensation. We emailed them to complain, they ignored us. It seems impossible to me that a hotel that includes air conditioning as a standard service on booking.com and in their prospectus, can have it not function, during a hot time of year, can have it not work and then behave like this. We wouldn’t have stayed in a hotel without a/c in Italy at this time of year.