Hotel Donatello

nothing at all.

this is the second time I (mistakenly) book a night with this hotel thinking my room will resemble the picture they advertise. I asked for a double room and I arrived to a room with three very low single beds. From thinking I booked an adult's double room I actually slept in what felt like a children's dormitory. This is both an issue with booking and with the hotel. You, booking.com, need to offer the chance for hotels to specify which type of accommodation they are actually offering. Hotel Donatello however needs to publish pictures of those horrendous dormitory rooms for the sake of honesty. I would have NEVER made that booking if I had known how my room was going to look like. The listing also needs to specify that the tourist tax can only be payed in cash!!!! I spent way too much of my time walking to the nearest bank in order to pay 3 miserable euros to the desk reception before I could access my room around midnight after a very long drive. It was an absolutely terrible experience. I slept terribly.