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Staff didn't communicate properly on the half board and brunch. they told us that it was included in our booking and we stayed and ate at the restaurant. They lied. Its like "daylight robbery" then during checkout we had to pay for the half board. They also told us that during check out we will get to be on the brunch table list .however when we asked, our names were not on their table list and it was only breakfast for that late morning 1055h. breakfast was till 1100h. Gastronomy staff were rude and not helpful. One was a racist too.
Beautiful hotel located in a superb area. Good Michelin 2 star restaurant.
Menu halfboard did not change enough.
Location and food
No sound proofed rooms, arrogant management
Upon arrival the front desk appear confused in both German and English. Despite arriving at 1630 we were left waiting over 25 minutes for our room. Went to the spa and the whirlpool was nowhere near the advertised 34C while the adults only pool was occupied by a noisy family with children. Weeks earlier we'd made a reservation for dinner at 2000, but were again left waiting, this time for 20 minutes. The breakfast buffet was poorly organized and led to crowding at every turn. Nice place, but definitely not 5-star.
This hotel/spa/restaurant was outstanding. A true gem in the middle of the Black Forest, especially the Michelin 2 star restaurant. Cannot wait to return!
Visitors to Bad Peterstal-Griesbach will find that the Hotel Dollenberg is a fantastic accommodation choice. When guests have some time on their hands they can make use of the onsite facilities. A pickup service can be arranged for guests upon request. This Bad Peterstal-Griesbach hotel offers parking on site.
based on 1 102 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Great menu
Policies vary by room type and provider.
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Most popular landmarks
- Historical Silver Mine 11,1 km
- Church Freudenstadt 11,8 km
- Benedictine Monastery 18,2 km
- Niggelturm 18,5 km
|Karlsruhe Söllingen||37,7 km|
|Strasbourg Entzheim||46,7 km|
|Bad Peterstal-Griesbach Bad Griesbach (Schwarzwald)||1,7 km|
|Bad Peterstal-Griesbach||4,7 km|