Pros: Drop-off was smooth
Cons: Pick-up was a nightmare....It took over an hour to get our car. We had purchased a BMW (or equivalent) online but when we got there we were told that that type of car is never possible. FALSE ADVERTISING....to get a car brand anywhere near a BMW was another upcharge. The car we got was FILTHY outside and in. The clerk at pickup never asked us if we wanted the charge in dollars or euros and he made a face when we pointed out marks on the car that weren't noted on the agreement. Never again.
This company scams its customers
Cons: Also ended up paying x4 the original price because of "mandatory insurance" and for coming in 15 mins after they reopened from siesta. They do NOT give you everything in yout language as promise, nor do they give you a copy of your rental agreement