Book Avis hire cars in Melbourne

Reviews for Avis in Melbourne

Recent reviews

Traveller rating

Excellent

8

Good

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Okay

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Mediocre

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car was cleanfriendly staff

car availablepick up and drop

get the carcar was dirty

customer servicedrop off location

2.0

Avis did not have the reserved and confirmed 15-passenger van we reserved to transport guests from wedding ceremony to wedding reception that we had reserved one-month in advance and confirmed the reservation 1 week ahead of the wedding. When we went to pick it up at the designated time (the morning of the wedding) they said they didn't have it (sorry). PLEASE DO NOT USE AVIS IF IT IS FOR ANYTHING IMPORTANT LIKE A WEDDING.Reviewed Oct 24 2022

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10.0

I had booked collection from wrong airport, luckily for me your staff found me another car from Orlando Melbourne without any fuss. It was much appreciated.Reviewed May 2 2022

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2.0

Counter person refused to honor contract. First tried to say they had no cars after I had made the reservation more than three months earlier. They had plenty of time to insure a vehicle was available. Then they wanted to downsize me without a discount. I picked the size I wanted for a reason. Downsizing was not an option. Poorly run hub location. Will not use Avis again. Poor choice to start with. I’ll go back to Hertz or Enterprise. At least they are reliable if not a bit more.Reviewed Apr 24 2022

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4.0

Rented small car I was giving a truckReviewed Apr 14 2022

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10.0

Personnel extremely helpful.Reviewed Mar 31 2022

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8.0

Difficult to find office location. Wasn't told that it was inside mall.Reviewed Mar 11 2022

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2.0

Was able to book the car but got to the counter and there were 0 cars available.Reviewed Feb 24 2022

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10.0

The lady at the rental counter was excellent and was great. Employees like her need to be recognized. As I walked away I said wow to myself, what a great job she didReviewed Aug 24 2021

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2.0

Pros:the staff was awful and I was unable to rent a car and had to go somewhere else!!Reviewed May 25 2021

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10.0

Pros:Staff called to make sure that I was still arriving late, then stayed until I arrived (probably an hour after he was scheduled to leave).Cons:NothingReviewed Mar 26 2021

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4.4

Pros:The guy in Melbourne was not customer friendly. Couldn't give me an idea where the car was in the mall parking lot. The parking lot couldn't find the car and finally said he couldn't speak English. I wandered around a mall parking lot for 15 minutes pushing the lock door button to hear a chirp.Cons:The car was dirty and dusty. Had paint left off the rear driver window. Was left off from an auction???Reviewed Mar 15 2020

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8.0

Pros:Friendly staff member—FrederickReviewed Dec 5 2019

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• What is the most popular car hire from Avis in Melbourne?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Avis in Melbourne.

• How many car hire locations does Avis have in Melbourne?

  Avis has 2 hire locations in Melbourne. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: Melbourne airport (MLB)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Melbourne airport (MLB)?

  Yes