Guest reviews
Overall rating
7,4
Good
Based on 20 reviews
Cleanliness
7,7
Comfort
7,7
Pick-up/Drop-off
6,9
Value for money
7,1
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
great car
great service
easy drop
car was great
returned the car
airport location
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8,0
Pros: Friendly staff member—Frederick
review from
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5,2
Pros: Nice location but could use more parking
Cons: No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.
review from
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2,0
Cons: We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.
review from
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6,0
Car and service was good BUT....
Pros: car was clean.
Cons: First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.
review from
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10,0
Pros: Cost what was quoted when I picked it up I asked for compact but all the had was midsize Good customer service-pick up and drop off easy
review from
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8,0
Simple dropoff at small airport
Pros: Dropoff was quick and simple
Cons: At this airport you self park the car, then have to walk inside to the counter - a minor inconvenience.
review from
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5,2
Pros: Nice location but could use more parking
Cons: No choice in cars and agent seemed as if I were a bother to him. I'll just stick with Alamo/National in the future.
review from
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2,0
Cons: We set up a rental car before ever leaving on our trip. When we arrived there was 22 people in line and one person working. We got tired of waiting canceled car and walked right up to Hertz and rented a car no wait. They had three people working and no line. Avis was a BIG FAIL in my book.
review from
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6,0
Car and service was good BUT....
Pros: car was clean.
Cons: First the car was not the one I reserved. Second, The eToll was hidden and activated to trick you into not realizing that you are going to get charged 3.95 for toll and everyday that you have the car. WHY it was hidden behind the mirror and turned is beyond fair customer service. They put a note on the seat but in Florida we use Sunpass -not eToll, so it didn't dawn on me they were one and the same. By the time you got to the toll plaza to pay you were charged, I wanted to pay cash but it was too late "they said" So the right thing to do is call it what it is (Sunpass), tell us where it is (hidden behind the review mirror and have it off.
review from
Where can I find Avis hire cars in Melbourne?
1 Air Terminal Parkway, Avis car hire
Address
1 Air Terminal ParkwayHours
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
Phone
+1 321 768 7578FAQs about hiring a car from Avis in Melbourne
How many car hire locations does Avis have in Melbourne?
Avis has 2 car hire locations in Melbourne. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Orlando airport (MCO)?
Yes
Does Avis offer shuttle or airport pick-up services from Orlando airport (MCO)?
Yes
