No call available when I arrived for my reservation.
Cons: When I arrived to pickup my rental no one was in the office for at least 5+ minutes. When the desk clerk arrived she informed me she had no cars available to fulfill my reservation. After waiting for 10-15 minutes I was given a mini van to drive to the airport. It was filthy and only had a driver and passenger seat so I couldn’t drive anyone else if I wanted to. Overall bad transaction that I wouldn’t do again.
Pros: I fly every weekend and rent cars often. This was absolutely the worst experience I have ever had in renting a car.
Cons: Car was absolutely filthy when I picked it up with dog hair all over the car. Right rear view mirror was torn off. I went back in to complain and they said it was be 45 minutes to an hour before they could get me another. Absolutely the worst experience ever.
Pros: Friendly staff in Hattiesburg Ms
Cons: Car had been smoked in by previous renter, car was dirty
Pros: The car was almost new with only about 5000 miles on the odometer.
Cons: The car had not even been washed when we picked it up. Out first stop was a car wash. This should have been taken care of before renters picked it up.