Guest reviews
Overall rating
7,6
Good
Based on 2 254 reviews
Cleanliness
7,9
Comfort
7,9
Pick-up/Drop-off
7,0
Value for money
7,1
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Great car for slick streets."
(in 2113 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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10,0
Pros: Yes, dry nice
Cons: Checking out the car with me when I picked it up
review from
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8,0
Pros: The staff was very friendly and I loved that they did the inspection with you. They were also very accommodating with the mix up in the price given.
Cons: My confirmation said I would be paying $18.70 including estimated taxes and fees. I called ahead to ask some questions and was informed the rental showed as $38. The staff was able to accommodate my booked rate. Not sure why there was a price discrepancy.
review from
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10,0
Pros: The car very nice ride
review from
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2,0
Cons: It was not clear when I made the reservation on Kayak that I would be charged extra for mileage. Mileage would have added another $150 to my reservation, so I cancelled my rental at the last minute. I also had to cancel my trip entirely due to the added expense. It was disappointing and stressful. I wish the pricing was clearer. I'm not a fan of the car rental business model and usually try to avoid them.
review from
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7,6
Cons: Long-ish wait for service despite just one customer ahead of me. Not sure what was going on with that customer
review from
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5,6
Pros: The price
Cons: That you fooled me into believing I was getting a good price, when in fact you rented me a car w/o free miles included. Who does rent a car w/o at least a certain number of miles paid. So, what looked like a good price ended up to be a scam. I got the car directly from Avis for even less money than you pretended it would cost. Shame on on you for trying to scam people. Never again Kayak.
review from
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9,2
Cons: car smelled a little like a smoker car. supposed to be n/s.
review from
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5,6
Pros: Car and drop off
Cons: Desk was closed when I arrived to pick up. Delayed one day to the next morning
review from
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10,0
Excellent personalized service
Pros: Great customer care!
review from
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9,2
Pick up/ Drop off could use some help
Pros: The van was awesome, but we were a bit confused on where and how to pick up and drop off the vehicle. Otherwise it was great!
review from
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10,0
Pros: Yes, dry nice
Cons: Checking out the car with me when I picked it up
review from
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10,0
Pros: The car very nice ride
review from
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9,2
Cons: car smelled a little like a smoker car. supposed to be n/s.
review from
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10,0
Excellent personalized service
Pros: Great customer care!
review from
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9,2
Pick up/ Drop off could use some help
Pros: The van was awesome, but we were a bit confused on where and how to pick up and drop off the vehicle. Otherwise it was great!
review from
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8,0
Pros: The staff was very friendly and I loved that they did the inspection with you. They were also very accommodating with the mix up in the price given.
Cons: My confirmation said I would be paying $18.70 including estimated taxes and fees. I called ahead to ask some questions and was informed the rental showed as $38. The staff was able to accommodate my booked rate. Not sure why there was a price discrepancy.
review from
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7,6
Cons: Long-ish wait for service despite just one customer ahead of me. Not sure what was going on with that customer
review from
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2,0
Cons: It was not clear when I made the reservation on Kayak that I would be charged extra for mileage. Mileage would have added another $150 to my reservation, so I cancelled my rental at the last minute. I also had to cancel my trip entirely due to the added expense. It was disappointing and stressful. I wish the pricing was clearer. I'm not a fan of the car rental business model and usually try to avoid them.
review from
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5,6
Pros: The price
Cons: That you fooled me into believing I was getting a good price, when in fact you rented me a car w/o free miles included. Who does rent a car w/o at least a certain number of miles paid. So, what looked like a good price ended up to be a scam. I got the car directly from Avis for even less money than you pretended it would cost. Shame on on you for trying to scam people. Never again Kayak.
review from
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5,6
Pros: Car and drop off
Cons: Desk was closed when I arrived to pick up. Delayed one day to the next morning
review from
Other suppliers in Appleton scored
Where can I find Avis hire cars in Appleton?
1608 East Wisconsin Avenue, Avis car hire
Address
1608 East Wisconsin AvenuePhone
+1 920 730 7560FAQs about hiring a car from Avis in Appleton
How many car hire locations does Avis have in Appleton?
Avis has 3 car hire locations in Appleton. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Outagamie County Airport (ATW)?
Yes
Does Avis offer shuttle or airport pick-up services from Outagamie County Airport (ATW)?
Yes