Guest reviews
Overall rating
8,7
Excellent
Based on 6 484 reviews
Cleanliness
9,3
Comfort
9,0
Pickup/dropoff
8,9
Value for money
8,5
Pros
"Car was great!New and clean"
(in 165 reviews)
"Staff were friendly and helpful"
(in 361 reviews)
"Was a great rental experience!."
(in 185 reviews)
Cons
"The car was not available."
(in 53 reviews)
"Unable to drop car off."
(in 26 reviews)
"Long line at airport to pick up car."
(in 53 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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8,8
Easy, simple rental
Pros: Smooth pick up and drop off. Car was ready and no line (at a small airport)
Cons: Faint smell of smoke
review from
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3,6
Cons: the car was buried in a snow bank and no one helped me, had to go back in and request another car
review from
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8,8
Great Staff
Pros: A young woman (Kali, I think) stayed late until my delayed flight landed and I was able to complete the rental. Wonderful customer service.
review from
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4,8
Pros: The staff in Appleton were very helpful and friendly. I ended up there very late due to flight cancelationsa and they waited up for me.
Cons: When I signed up for a car rental, I was led to Appleton even though I wanted to rent at Greenbay airport. Fortunately, I ended up flying into Appleton because of cancelation of Detroit to Greenbay flight. Unfortunately, ALamo wouldn't let me drop the car off at GreenBay for my return flight. for some ridiculous reason, I had to drive the car 25 miles south to Appleton and turn around and drive back to GreenBay with the same car. Otherwise the cost of my car would have gone up by 300%. this is the kind of coporate lack of common sense that makes it very inconvenient for customers. I didn't appreciate having to add 50 miles and one hour to my drive to the airport.
review from
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10,0
Thanks for the upgrade
Pros: Everything
Cons: Nothing
review from
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10,0
Great
Pros: Everything
Cons: Nithing
review from
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10,0
Pros: Easy pick up. Car in great shape. Better rental than I thought and great value!
Cons: The only draw back for me...and it's minor...I had to drop the keys and leave as it was after 10 pm. I would prefer to have settled it all right then and there. But that's just personal preference.
review from
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9,6
Pros: Ease of pick up. Clean car. Some small damage already noted before we picked up.
Cons: It was a one way, so drop off fee was a bit steep.
review from
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8,8
Easy, simple rental
Pros: Smooth pick up and drop off. Car was ready and no line (at a small airport)
Cons: Faint smell of smoke
review from
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8,8
Great Staff
Pros: A young woman (Kali, I think) stayed late until my delayed flight landed and I was able to complete the rental. Wonderful customer service.
review from
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10,0
Thanks for the upgrade
Pros: Everything
Cons: Nothing
review from
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10,0
Great
Pros: Everything
Cons: Nithing
review from
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10,0
Pros: Easy pick up. Car in great shape. Better rental than I thought and great value!
Cons: The only draw back for me...and it's minor...I had to drop the keys and leave as it was after 10 pm. I would prefer to have settled it all right then and there. But that's just personal preference.
review from
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9,6
Pros: Ease of pick up. Clean car. Some small damage already noted before we picked up.
Cons: It was a one way, so drop off fee was a bit steep.
review from
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3,6
Cons: the car was buried in a snow bank and no one helped me, had to go back in and request another car
review from
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4,8
Pros: The staff in Appleton were very helpful and friendly. I ended up there very late due to flight cancelationsa and they waited up for me.
Cons: When I signed up for a car rental, I was led to Appleton even though I wanted to rent at Greenbay airport. Fortunately, I ended up flying into Appleton because of cancelation of Detroit to Greenbay flight. Unfortunately, ALamo wouldn't let me drop the car off at GreenBay for my return flight. for some ridiculous reason, I had to drive the car 25 miles south to Appleton and turn around and drive back to GreenBay with the same car. Otherwise the cost of my car would have gone up by 300%. this is the kind of coporate lack of common sense that makes it very inconvenient for customers. I didn't appreciate having to add 50 miles and one hour to my drive to the airport.
review from
Other suppliers in Appleton scored
Where can I find Alamo hire cars in Appleton?
W6395 Challenger Dr, Alamo car hire
Address
W6395 Challenger DrPhone
+1 920 739 6421FAQs about hiring a car from Alamo in Appleton
How many car hire locations does Alamo have in Appleton?
Alamo has 1 car hire location in Appleton. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Outagamie County Airport (ATW)?
Yes
Does Alamo offer shuttle or airport pick-up services from Outagamie County Airport (ATW)?
Yes