Hotels near Auckland Airport

Pros: Well kept, awesome location for International Terminal plus staff during Covid-19 lockdown was awesome! Positive & uplifting!

Cons: Confusing & annoying to drive to hotel & roadworks caused alot of confusion..

Pros: The hotel is just next to the Auckland intl. terminal. It is a modern hotel but at the end to expensive for what you get.

Cons: Bar and dining room have been very poor. But as we read there is a complete renewal planned for this year (2020) so this point should soon be improved.

Pros: Reception staff were great. The room is comfortable and exactly as photos portray. The hotel is in the best location for all early/late flights. Right by the airport. Food at the restaurant is as expected. We stayed twice. The second stay was better than the first.

Cons: First time we stayed we were a little disheartened by the service of the restaurant staff. After being seated and being served our meal, we were interrupted quite rudely to be asked what room we are in and who's name the reservation was under. The apology after providing this information lacked empathy as if she just said sorry just to say it. We were walking to the back of the line to pay for our meal and were pulled aside and made to feel untrusted and like we were going to leave without paying for our meal. We are a young couple and left feeling quite judged and upset about the experience. My partner works as a Receptionist in accommodation and was disappointed by such a highly rated hotel having this service. We only stayed a second time as it was the closest place to the airport and we had a flight arriving very early. The first stay costed us under $200 a night. The second costed $396, 10 days later. We understand the price increase based on peak season, high demand and holidays but believed it was a little steep but had no other choice but to pay.

Pros: Perfect hotel for an International Departure from Auckland Airport - literally meters from the front door - and trust me, on a very cold, wet morning, it was a godsend. The hotel also sits opposite the rental car returns carpark - and with drop off parking out front, it made out transition from car to hotel at the end our trip simple and effortless.

Cons: For the style of hotel, the price was a tad expensive, but we are paying for location I suppose. Oh, and are hotel's still using in-house movies as a "thing"? I hated them 20 years ago so was surprised the Novatel continues to use them - they make the remote virtually unusable for watching Standard TV - would much prefer a modern TV with options for Youtube or Netflicks these days!

Pros: The bed was really comfortable, room was quiet and modern. Really happy with the convenience of the location.

Cons: The shower was a bad design. It had a metal drain cover that was loud when the water hit it, and a separate "window" shade was required for privacy when using it.

Pros: Great spot right next to airport

Cons: I ordered my drink when I ordered dinner got it as entrees were done, then ordered another one and didn't get it til 10mins after I finished dinner. It was a cocktail, but not complicated and was a ridiculously long time

Pros: My daughter booked my room and everything you think you can't do over the phone, was hassle free for my daughter she loved how easy it was to book this for me because I didn't have my eftpos card. My room was super comfy and clean and the staff I dealt with upon my arrival and when I checked out were so lovely, approachable, friendly and kind. Love this hotel, highly recommend.

Pros: Reception staff were wonderful..friendly and informative. The beds are very, very comfortable.

Pros: The location was perfect for our early flight, we just had to walk across the road and we were at the International Terminal, and the double glazed windows worked a treat, couldn't hear a thing but the view of the planes landing was fabulous.

Pros: Check-in process was great, Platinum breakfast benefit was recognised, free upgraded to Executive room, drink vouchers can be used on delicious mocktails in the bar, free bottled water in the room.

Cons: No in-room welcome amenity - I rang and asked for this, and was told that it would get brought up, but it never did. Also got told at breakfast in the morning that we would have the breakfast rate charged to our room - and I had to remind them that this was complimentary as a Platinum member.

Pros: A very well run operation. Staff excellent , F & B first class.

Cons: Cheap toilet paper . It is false economy.

Pros: Efficient, pleasant, friendly, helpful staff. Directly across from airport - checks jus 2 minutes walk away, despite the airport the hotel was quiet.

Pros: Great for 6am departure. Views of tarmac. Clean. Great vibe. 24/7 reception.

Cons: Nothing

Pros: Location! I just walked 50 feet from the international terminal and I was there. Nice too that the public bus stop is right there too.

Cons: Pricey! I believe that the pricd was more than any others near ghd airport. I was traveling solo and getting in late do opted for this Novotel.

Pros: We love this place as it is right at the airport and there aren't any other hotels that are right there. There is drop off parking at the hotel but you will have to arrange long term parking through them or directly with the Auckland airport.

Cons: My only real gripe is that we didn't manage to get any deals that they offer as they seemed to finish early. We found a cheaper rate and the website of the hotel mentioned that they will offer a cheaper rate. We phoned the hotel but they wouldn't do this. We ended up booking it through the ZenHotels website. We did have an issue with the payment of the room but using the ZenHotels Android app we made a call to them and it was sorted.

Pros: Decor, gym, breakfast, Proximity

Pros: Staff was very professional, friendly and helpful in answering our questions regarding nearby shopping, dining and airport information. Rooms were modern in design, but still very comfortable. Gorgeous view of the sunset over the harbor was unexpected for a hotel directly across the airport. We never once heard sounds of air traffic despite being directly adjacent to the airport.

Cons: The television channels were limited.

Pros: Clean and comfortable beds

Pros: Short walk to Post Office restaurant and pub. We used the Yellow bus company to get to the airport

Pros: Location to airport park n ride, and shops just a few minutes away. The pool was a great area too!

Cons: No mini fridge :(

Pros: Great staff, awesome indoor pool facility, curtains in rooms are great, block out all of the light, rooms are fitted out well and have excellent beds, tv and bathrooms, room service and meals available were excellent... I'd go back and stay just for these alone!!!

Cons: Sadly the in room movies were not working while I was staying, I really wanted to make the most of the $20 blockbuster offer as there were several new release movies I would've happily stayed in to watch all night with room service...

Very clean, comfortable, well appointed, bright, well serviced. Lovely beds. Tea/coffee and good amenities, except bottled water, it would be nice if they supplied this as it's very common in most good hotels and there was no mini-bar which was OK as the bar and bar snacks were really good. They do need to supply bottled water. The restaurant was good too, nice menu. Excellent staff, really good. Lovely atmosphere in the hotel. Nothing more I could ask for just continue giving the guest the great service that you provide.

Close to the airport, service great, helpful and friendly staff. Room is a good size and clean. Restaurant good food and we'll priced. Would stay again. Only issue was a single person caffetiere in our double room so only one of us had a nice coffee in the morning Full bar and restaurant on site which does good food. On the pricey side, but is of good quality versus the other airport hotel options. Recommended.

We stayed here for the convenience as we dropped off our hire car and they also had a shuttle to the airport.

The whole experience at the hotel was great. The staff went out of their way to be helpful. my luggage hadn't arrived and they gave me a toothbrush and paste. I had a fall and they supplied a bandage and a bucket of ice.

Pros: Staff excellent! Rooms were great.

Cons: Airport tram system a bit clunky, but not a hotel issue, part of larger airport system. Hotel and service far outweigh the minor inconvenience. Recommend.

it was a very pleasant too short a stay. a but disappointed that had to pay for movies on the telly

Pros: Hotel was clean and comfortable, less than 2km away from the airport. We stayed here due to an early morning flight and it was great fir what what we needed.

Cons: The restaurant menu was limited in dinner selections and expensive. Prices on menu were to be expected due to lack of food choices in the area.

Pros: Location is close to airport and room was clean and comfortable.

Cons: Shower head was so low you had to bend over to wash your hair.

Pros: Extremely nice accommodations very near the airport

Cons: Nothing

Pros: Excellent location and friendly staff, the staff deserves appreciation. Free pick and drop shuttle service from airport within minutes.

Pros: An excellent room and bathroom. We both slept well on a comfortable bed. The room was in a separate building which was a little unusual but it wasn't far from reception and the breakfast room. Breakfast was good although our booking had been misplaced so they didn't know breakfast was included in our deal. The breakfast room was quite busy and there was a lack of cutlery for a little while but no drama really. The shuttle service was great and took us exactly where we needed to go. Thank-you. We would probably stay there again if travelling through Auckland.

Cons: No serious issues, it was an efficient and well-run hotel.

The breakfast and menu were good A very good hotel, excellent shuttle service, very friendly staff, nice spacious quiet rooms, close to the airport and no noise from aircraft flying over. Great breakfast ...... perfect to start your holiday. The next morning: extra long sleep and out of check-in time was shifted free of charge by 2 hours. Hotel recommended in all respects. This formula worked perfectly. Good rooms, very nice staff, short distance from the airport, delicious dinner and breakfast buffet. Gladly again! Praise for this hotel!

Pros: Perfect place for airport stopovers. Convenient shuttle to and from both terminals. Comfortable and clean rooms.

Pros: Beds were comfy.

Cons: The view

Pros: Facilities were clean and relatively new. Very tidy and modern. Staff lovely and food was really yummy very well priced.

Cons: Bed was abit hard and was a little noisy when another room had a shower.

Pros: Food and staff were excellent

Cons: No opening windows. Small room.

Pros: Close to the airport.

Cons: A long way to the city ( $70 round trip). Terrible bed needed to be replaced.

This is a great hotel if you’re flying in or out of Auckland. I was there overnight and for a day for a training course. Room was a typical hotel but was very clean and tidy. What made the stay so great was the food. They’ve got a great menu and what I was particularly impressed with was the fact the ingredients were obviously fresh. On the course, we had morning tea lunch and afternoon tea and very break the food was impressive from the fresh muffins for morning tea to the lovely sandwich focaccia sandwich for lunch to the scones with fresh cream for afternoon tea. Muffins and scones were perfectly baked and as mentioned the ingredients for lunch were fresh that day. Highly recommend this hotel for any conferences or training, you’ll be impressed. Nothing more I could ask for just continue giving the guest the great service that you provide.

The Jet Inn was a very adequate hotel that was exactly what I was searching for. I needed a reasonably priced, decent hotel close to the airport in Auckland for one night, as we had a stopover in Auckland on the way to Sydney from North America. The room was small, but had all the basics. The bathroom was a bit small, which meant it took some time to de-fog after a shower, but it was adequate otherwise. The mattress on the bed wasn't luxurious; it felt as though it had once been quite firm but now after much use was weakening. This hotel fit my bill exactly. It was reasonably priced , clean, modern, and located quite near the airport without having to deal with a lot of airport noise.

We stayed at the Jet Park hotel for one night, en route to the Cook Islands. We arrived and we were given a second-floor room. It was superb, very modern, nicely furnished and very quiet. We had a very early start next morning. The breakfast was great and the dinner was superb. We would certainly stay here again.

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For a short stay it was perfect.

Pros: Great facilities. Very handy to the airport with free shuttle

The close proximity from the airport, and the pick up service, when we arrived at 1130 am our room was ready for us and it was really much appreciated because we were tired and just want to have an early rest, the reception was good and freindly as well. Everything went well until we went into the van the following day between 1030/1100 in the morning and it was so unfortunate that the lady driver was so rude and no manners at all,that really did put a damper on everything, because every time we stay at your hotel every body was just so freindly, I just can not believe this woman, it really is giving your hotel a very bad name. I feel sorry for the other staff who are really working hard to give the visitors a good feeling about the place but not this woman. I just hope that next time we come back to Auckland and stay at your hotel,I don't see her again. Aside from that everybody made us so welcome during our stay. Thank you.

Pros: Clean ; comfortable bed; some staff friendly as well as efficient.

Cons: Shower over bath so dangerous and old fashioned; noisy aircon fan; restaurant waiter didn't know thr size of drinks or what a pint was and didn't ask how the meal was or anything; food in restaurant for dinner was way overpriced and the pork belly was grossly fatty and inedible.

Pros: This place is just a gem. It was spotless. ALL the staff were very friendly and helpful. Modern/updated. Great room. Free Bikes (didn't get to use). Free Airport Shuttle. Cozy little bar w/ Free Wifi. Great prices. It was the perfect place to end our stay in NZ.

Cons: I loved this place. It worked out perfectly for us, but it is not too close to the city so if you have luggage and if you want to spend the day in Auckland, you will have to figure out where to keep that luggage for the day (and then get back to it). Cab fare via Discount Cab was a flat $35 (a good deal esp. if you get stuck in traffic) and once we were there it was SO easy to relax.

Pros: Friendly staff Confort in rooms, specially the bed and pillows Complimentary wifi in public areas

Cons: Continental breakfast buffet 22 NZ dollars, too much for only cereal, cheese, bread and some fruits The full breakfast was 27 NZ dollars and it was added, eggs, beans, pancakes, sausages, tomatoes Food is expensive

Cons: I booked this room because it offered a balcony, there was no balcony just a sliding door to an inclosed area that was surrounded by windows from the hallways, absolutely no privacy.

Pros: Very quiet

Cons: It would have been useful to have been asked if I was in the carpark and be warned I needed a card to exit

Pros: The coffee in the restaurant was perfect!

Pros: Comfortable bed and good sized room with small seating area and desk space. Sliding door opens out to back garden area.

Cons: Restaurant expensive and very limited options. Room was quiet but could hear lots of noise coming from hallway in the morning.

Pros: Very friendly and helpful staff

Cons: Nothing

Pros: Quiet and conveniently located to where we needed to be.

Cons: Confusion at check in.

Pros: Breakfast was excellent and was included in the room price , pool was great and fitness center was very good.

Pros: An ideal hotel !

Pros: Best Holiday Inn I have stayed at!

Cons: Extend our holiday there.

Staff Service all round great. Restaurant for Dinner and Breakfast top marks. Room very cosy and spacious. Everything worked very well. Bathroom nice and roomy. All round will recommend to anyone staying in Auckland.

Pros: As expected

Cons: Food

Pros: The beds were comfortable and ample parking.

Cons: Very noisy environment outdoors late at night. Poor response to the staff in answering the telephone in the lobby area and taking care of complaints. We we arrived to our room, it was not prepared. The entry door card keys only worked sometimes.

Pros: Location always stay here when in auckland. Good parking.

Cons: One lazyboy was broken

Pros: Comfortable

Cons: Small fridge/freezer

Pros: We have previously stayed here many times and the quality had seriously dropped. Our last stay previous to this one was about 2 months ago. We chose to stay again as we were in a hurry and couldn't find anywhere else close by, and thankfully we were very pleasantly surprised. The staff/owners must have taken note of my bad review and decided to improve. The property is now back up to the great standard we had been used to when we first started staying here. The room was nice and clean, and staff were very helpful. Well done, and we now will definitely stay here again when we fly into Auckland. Having the free shuttle is also a great extra which they provide, and we even got a call to our room prior to the shuttle departing.

Cons: The fridges in these units are VERY small, be prepared to only fit maybe one shopping bags worth of supplies in there. Basically a very small bar fridge, and some have a little fridge freezer. The small bar fridge is almost useless and a waste of time, the ones with the small separate freezer are slightly better. A little overpriced as rooms are very basic.

Pros: Good clean, spacious accommodation close to airport

Pros: The office lady very prompt and well mannered when required came immediately reccomend to all

Cons: Nothing to comment on

Pros: Large room with lay-zee-boy recliners, comfy bed, well equipped kitchenette.

Cons: Tiny shower gel tube, barely enough for one person. Shuttle organisation was haphazard.

Pros: Convenient and amazing staff

Cons: Upstairs neighbours stompping aND walking around for an hour at 4 in the morning

Pros: Location, cost

Cons: Bad odor like a smoking place

Cons: I always stay here on every trip I made,but this trip they disappointed me of the room I reserve, I had to sleep at the airport because of the person who help me, Im not gonna stay here again.

Pros: Always love here it clean nd friendly

Cons: Everything

Pros: Like the hotel

Cons: Nothing

Cons: wet towels were left in our room. room was outdated and poorly designed. air conditioning fan was deafening. TV was in the stupidest spot.

Pros: comfortable clean and great service

Pros: Friendliness Location Restaurant Pool

Cons: The room could have a slight improvement....as the age maybe showing in some areas, particularly bottom of doors. Also a dishcloth would be great for those wee drips off coffee spoons. Something to wipe the bench with.

Pros: out door pool

Cons: shower pressure

Pros: Room service, cleanliness, great staff Only need some harder pillows on our next visit:)

Pros: The staff were amazing. Everyone we encountered was friendly and helpful, which just made the stay that much better. The facilities and overall hotel were everything we needed for a quick stopover from the airport, and location perfect for that reason.

Pros: loved the swimming pool

Cons: the air conditioning in the room was not working our room was really hot the staff bought us a fan to use.

Pros: Close to the car hire places and a nice hotel with good food

The hotel room has a clean bathroom and is very convenient. I also like the bed here, its hardness is just right. The check-in staff was very friendly. We have to return the rented car to the rental company, we can call the hotel front desk and let them pick us up at the Park & ​​Dive rental company. It took me only 5 minutes from the time we called them to pick me up. The bartender was friendly and we had a nice drink back to the room. We booked the car to the airport the next morning, the hotel shuttle was very punctual, the driver was friendly and helpful. If I have to leave from Auckland Airport early in the morning, I will still choose to live here.

friendly staff, extremely good customer service. very efficient

I booked this hotel due to airport ride, but I could not get a ride because they have terrible system to book a ride. For the day I checked in, I have to wait for a hour to take van,but she said there is no space to get in so I have to wait for more. Therefore, I got a taxi to come. Even more, I booked a time to go to airport, but my flight was delayed. So I called them again to change the time in the morning. But when I was checked out, they said there is no space that you have to wait. But I have to catch the flight. There is no point of booking here if you want to get a ride to the airport.

Pros: Good shuttle service

Cons: Not many food choices except hotel restaurants without taking cab, which was expensive.

Pros: Everything. The food was the best airport hotel food I've ever had. The venison was cooked superbly. The fish and chips were light and crispy without too much batter and not at all greasy. The chocolate melt dessert was out of this world! Just enough for 2 to share without a lot of guilt. The beds were very comfortable with feather or foam pillows to chose from. The jacuzzi tub was an added bonus!

Cons: The tables and chairs in the restaurant look cheap and uncomfortable, but they were actually very comfortable. There was road construction when we arrived but it was wrapped up and quiet by 5:30!

Pros: Our shuttle driver was very friendly and helpful. It was close to the airport and made transit easy.

Cons: It was a typical hotel near an airport. Not luxurious but works for a night before or after a flight in to Auckland.

Pros: It is a typical airport hotel. It provides good lodging upon arriving or before leaving the Auckland Airport. The location is great. We were satisfied with our stay as we needed a place close to the airport as we were preparing to leave.

Cons: The bed was very soft.

Pros: everything

Cons: -

Pros: It's close to AKL airport. Check in and out is always a breeze. The staff are friendly and both times we have left something behind and they called to let me know so I could pick up quickly.

Pros: Well prepared so peaceful and quiet.

Pros: spacious, very large

Cons: flies, lack of smaller amenities (soap, milk), shower knob broken

Pros: The room was cozy. Easy check in and out. Had transport to Airport and was on time. Happy overall

Pros: I was plesent thank you

Cons: there was no sport channels for me to watch on sky

Pros: Everything.

Cons: The shower leak I had in my room. It was an annoying drip.

Pros: Highly worth for the money I have spent

Cons: Something for children / teens in the room at least some cheap games

Cons: There was no coffee and the cups were very dusty.

Pros: Close to the airport, cheap and convenient

Pros: Always easy being close to airport, clean and tidy, good value for money and short stay

Cons: Couldn't find any coffee sachets, there were tea and hot chocolate ones

Pros: Great value for money. Stayed several times on our own and with our kids Rooms always clean and staff friendly and helpful.

Pros: Convenience & location

Cons: N/A

Pros: close to airport for flight layover

Cons: free shuttle

we checked in, in the early hours of the morning. they have 24hr reception so that was handy. they were very friendly and accommodating to me and my family. we only stayed for a few hrs before heading to our actual accommodation. great location as well

Very large room for a Ibis hotel clean and modern and great location to airport

This room has a large bed/double bed and a single bed on the side of the bed, so it is easy to accommodate the next three people to sleep here for one night. So I don't really like the discount for not staying for one person. But this is only my opinion. This hotel is nothing to criticize and is the most cost-effective at the airport. In addition, if you have luggage, be sure to take the hotel shuttle. The 16-minute walk is not very easy! The hotel bar stops at 10pm, so either buy it from the airport or buy it from the supermarket next to the hotel. Until midnight. There are also restaurants next door to McDonald's.

Was transiting in Auckland for only 10 hours and for about 100 Australian dollars I have no complaints. After a 12 minute walk from the domestic terminal, I arrived at the hotel to have the literal quickest check-in of any hotel I have ever stayed at, which was most welcome as I'd been in Christchurch doing professional examinations since 8am, and I just wanted to shower and go to bed. The room is tiny, yes, but was spotlessly clean, the shower was hot and strong, and the king bed comfortable. There were even a big TV and free coffee/tea/hot chocolate. I slept very well. The only suggestion I could make is providing better signage for the walk between the domestic terminal especially, and the hotel. It's unclear in parts where to go, and for women, on their own, I wouldn't recommend walking here after dark as some parts of the pathway are poorly lit. Nothing more I could ask for just continue giving the guest the great service that you provide.

Pros: Its ok for the price -close to airport

Cons: For some one who is doing work the room is very small and the tiny desk and stool made extended work not easy or comfortable,, Important to note there is NO free shuttle - a bus that you need to pay $6-00 for the ticket...

Pros: you get what you pay for - very basic, but clean and tidy

Pros: Overall good for an overnight stay after arriving on a late flight and need a close,clean and convenient basic place to stay with no issues except trying to figure the most convenient place to position your suitcase so you do not trip over it on your way to the bathroom.

Cons: Overall no complaints. Good value and would definitely stay there again.

Pros: Very close to Auckland airport (10 minute walk), good for an overnight stay if transiting through AKL, but not anything more than that. Booked a room with a king-size bed, which was good. For the money and location, it is about what you would expect.

Cons: Room is very small. Large enough for a king size bed, a small coffee shelf, small washroom and that's it. No real place to open two suitcases, other than on the bed (had to leave one open by the door and one beside the bed).

Pros: close to airport but signage for walkers could be better.eg sign at george bolt and tom pearce points you through car park but nothing obvious after that so had to use google maps. had to wheel suitcase on unsealed paths for part of the way.

Cons: bed was too big for room. no place to put suitcases.

Pros: Location Well sign posted by foot as well as car from the airport Plenty of carparking A good array of shops nearby

Cons: Rooms are rather on the small side. hard to fit 2 large cases inside and still be able to move around the room.

Pros: The location in proximity to the airport was our reason for choosing this hotel. It was rather "no frills," but was certainly quite adequate for what we needed. They were kind enough to hold our luggage until our room was ready and they had one ready for us two hours early, which was much appreciated. The front desk staff were very professional and extremely helpful, along with being very welcoming. There's a Jamaican coffee shop in the same building that's got great coffee, too.

Cons: I didn't find the wifi policy for guests to be very accommodating. The room comes with 2 hours of complimentary wifi, after which you can purchase more time for a fee. The two hours isn't usable incrementally; from the time you logon until the time you logoff for the first time is all you get. In other words, if you want to use your wifi allocation 10 minutes at a time forget that idea--as soon as you logoff it counts as your entire free wifi allocation, be it one minute or 2 hours. That was my only disappointment with this hotel. Otherwise I was very satisfied.

Pros: The location from the airport, clean. A few quick bite eatery, including McDonald nearby.

Cons: Too striped down. Bare bone, really.

Pros: Friendly staff and efficient check in. Rooms clean and comfortable

Cons: Skip breakfast.

Pros: Location, walk to airport 1 km. three restaurant in 5 minutes. Maket next by.

Cons: Way too stingy. Wifi a bit too expensive.

Pros: Location was good, walk from airport. Room was very clean, hotel neat and clean. Bed comfortable, shower good. Good place to stay if all you want to do is have a convenient place to sleep and shower.

Cons: No double beds available. Tiny room; no place for luggage, no closet, no toiletries, no cups, $10/day internet, $10 for cold breakfast.

Pros: Proximity to the Airport.

Cons: The rooms were small and the staff were not as friendly as I would have preferred. Overall, it was a good value for money.

Pros: Location was perfect. Right near the International Terminal. Shuttle bus available at all hours for a fee.

Cons: Wifi was very pricey, it should be included in the room rate. Tight rooms with only single pillows, however I do know that I booked a Budget hotel...

Pros: easy to find

Cons: a bit out dated

Pros: Location

Cons: Bathroom was mouldy and fill with fluff and hair. Also annoying how we got asked for vaccine pass (which we expected) and I.d as I'd to say we were lying.

Pros: Great location , Easily accessible , clean and tidy, friendly staff .

Cons: N/A

Pros: It was close to airport, clean and comfortable

Cons: Neighbors having all night party but it was holiday time. Good for them having good time.

Pros: We absolutely love staying here. We will be back shortly. The only place we stay when visiting Auckland.

Pros: Price

Pros: nothing

Cons: the management and policies

Pros: The accommodation was convenient and the rooms were great.

Cons: Manager was rude to me on the day I checked out. He could've taken me to the reception to deal with the issue but instead yelled at me outside of room 9. He called me a liar and treated me like I was stupid. He was very unprofessional and said he's used to being ripped off by people but has now lumped me into that category rather than talking to me. He later apologized but it left me feeling sick about the way I was treated. Of all the accommodations I stayed at, this is the first time I've ever been mistreated by a staff. We sorted the matter in the end but has ruined my experience with the Auckland airport lodge.

Pros: The room was spotlessly clean. The cleaning staff were very friendly

Cons: The reception staff need to be really re-trained. It was the most peculiar situation I have come across. The bus person is also the receptionist. So you call for the bus and the receptionist has to drop everything and run to the bus and pick you up. I arrived at 9 at night the person had no interpersonal skills whatever. Next morning same thing, the receptionist had to drop everything to run to the airport with people so that people who had questions lining up at the desk had to wait for him to return from his trip... very odd. They are out to make money without the warm friendliness of the NZ people. A bit hard to take just of the flight from Australia. Out in the sticks no place to by any food at all..

Pros: Very close to the airport

Pros: Convenient for airport. Easy to find.

Cons: Dated. Had to climb into the shower. Shower head had to be propped up!

Pros: Close to airport

Cons: Used for emergency housing

Pros: Great service

Cons: Nothing

Pros: Customer service The lady at reception was very helpful and welcoming, and advised me of future bookings , kia ora e hoa

Cons: Nō comments

Pros: Everything else was very good.

Cons: Bed had a slight roll into the middle.

Pros: Everything is up to a great standard and it was very quiet on a week night. Got TAWs for dinner from around the corner. Always exceptionally clean. Free wifi too.

Cons: Bed in unit 8 has a roll on into the middle of the bed which wasn't comfy. This is our first moan out of many many stays here so it is unusual.

Pros: Easy to book, staff member that I dealt with was Anthony and he was very accommodating. Great continental boxed breakfasts on the first day. Very close to airport.

Cons: We had minor issues like no hot water, unable to open a shower door properly, a curtain stuck in the ranchslider which we had to get staff to fix these which they did. Tight parking outside unit's but more down the back. Any call outs after 11am cost money as no on site manager. Had to go and collect breakfasts on second day and no yogurt included like the day before.

Pros: Fantastic overnight stay here. Bonus continental breakfast included muesli, milk, peaches, yogurt, fruit juice in a nice packed box. 5 mins drive from the airport, we had take a way Indian delivered to our door, reception was awesome to deal with. Very very pleasant stay. Spotless unit.

Cons: Couldn't fault this one at all.

Stayed two nights. Found the staff and room very good. We stayed two weeks later for one night before returning home to Australia. The only hassle I had was trying to ring for the shuttle. Had a hire car so we dropped our bags into the Inn and were told to ring for the shuttle when we finished dropping car off. This was 2.30pm and between 3pm and 4.30 both hotel and free call would not answer. Finally after trying alternatives to get there, we tried to ring again and finally got through.

Cons: Poor Facilities

Pros: Clean tidy & staff friendly & accommodating

Cons: Nil

Pros: It was close to where I had to pick up my rental car.

Cons: The noisy kids who were running up and down the corridor after 11pm!!

Cons: The room was dirty with cracked tiles in bathroom, the bed had springs sticking up, the pool and grounds were filthy and covered with rubbish, the car park was full of holes, there were people smoking drugs and drinking all night and day, at one point the corridor stunk of drugs.

Pros: Everything

Cons: You're place nice

Pros: Staff were very friendly and helpful. The room was nice and the bed was comfortable. Overall good value for the price.

Cons: The walls were a bit thin, I could hear the people in the next room when I was trying to go to sleep.

Pros: I Love Airport Gateway Hotel its clean great value for money staff are amazing.

Cons: Theres nothing i dont like i love this hotel

Pros: It was clean and quiet.

Pros: Comfortable beds, spacious apartment, some aspects of decor stylish and updated, convenient location, very economical. A good option if on a tight budget.

Cons: An unusual mix of flash and shabby. Our unit had a broken window roughly covered with plywood which they didn't tell us about on check in and didn't give us a discount for or offer us another room. Very noisy with paper thin walls and very loud road noise.

Pros: I like everything it was good

Cons: No comments

Pros: Awesome services from one of your staff,she's got that fijian smile that's great.And your room so neat and tidy,comfortable bed.

Cons: None

Pros: Close to airport, free parking when you fly, comfy beds,

Cons: Nothing

Pros: On site parking, close to airport, air conditioning

Cons: Soiled linen laundry bags all down the corridor including a large open rubbish bag. (They were gone when I left) Hair still on the bathroom floor and in the shower box. I requested a 4.45am wakeup call, never got one. Alcohol bottle full of cigarette butts outside ranchslider door.

Pros: The staff were very helpful and knew all the things I had questions about. The room was clean and well equipped. I didn't expect 5 star, it is older but kept clean so that is all that mattered. Wifi was good. I had apple crumble from the restaurant and that was delicious. Location perfect. Free yellowbus to the airport perfect. All in all recommended.

Cons: Nothing really. It was exactly as expected :)

Pros: Could not beat the price and convenience to airport with free shuttle. Not a place for those who must have the Four Seasons luxury.

Pros: nice and quiet.

Cons: no air conditioner and i don’t like to share the kitchen.

Pros: cheap

Cons: looked old. pool wasn’t what was in the photos on the website. furniture needs an upgrade

Pros: Staff very good,even ringing me to say I'd left a charger (it wasn't mine but still the thought was there)

Cons: It was so noisy our sleep was extremely interrupted.

Pros: Clean, comfortable bed, close to airport

Cons: Very dated, no airconditioner, expensive for the quality of the hotel

Pros: Location near airport

Cons: So untidy, grass overgrown rooms run down and ants in the room and so much more

Pros: Location to public transport and Airport shuttle. The ease of meals with a restaurant and bar service was a big bonus. The pool was inviting but did not have time to use.

Cons: No Air-conditioning in the rooms made the nights difficult to sleep, thankfully there was a fan in the room that did help. Must add that the heat experienced during our stay was unusual.

This is a very neat and tidy hotel, with very good service at check in and check out, a good bar, spacious and comfortable rooms, and a nice vibe. I would definitely stay here again - I enjoyed my stay here Very close to Auckland airport which was a bonus for me. The breakfast was nice. Good cooked and continental options. Coffee not great but the rest was fine. Had to ask for an extra blanket which was provided with a smile and it was delightfully warm. Nothing more I could ask for just continue giving the guest the great service that you provide.

Pros: Staff were friendly and helpful.

Cons: Place is a little run down, but fine for the night.

Pros: The staff were nice and helpful

Cons: The room wasn't clean. The door frame in the bathroom is rotten. We booked for 3 people but only got given two towels both days. We didn't get given a hand towel. The bathroom didn't have a toilet brush and each day when the room was made up the toilet wasn't cleaned. Hooks or a rail to hang towels on would be handy. I'm sure some travelers would appreciate body wash or more soap for the shower.

Pros: Very good

Cons: Nothing

Pros: staff was really good. room was really nice and clean😊. apprecaited

Pros: Close to airport, cheapest motel for stays to catch flights.

Cons: No complaints, very basic. No shuttle service.

It's a basic hotel near the airport. They pick you up from the airport, which is perfect if you are arriving late in the evening. Room is clean and comfortable. The breakfast is a little overpriced for what you get. Hotel amenities is good too. The staff is great too very accommodating. Great stay.

Great location for exploring the city center on foot. The whole hotel and our apart/room were in good condition, spotless. We arrived at 2 AM extremely jet lagged and checking in was so easy and friendly we instantly started to relax. Bed was comfy and we had 3 nights of uninterrupted sleep. Mini kitchen comes with everything you need to make basic meals. We would definitely stay here again. The room was spacious and clean. We could use microwave and dishes. The interior was beautiful.. It was cold but the hitting system was good enough! The staff was very kind. The restaurant is nice and the Cafe Fondou in the hotel is top notch.

Clean rooms, close to airport. Only stayed one night before flying out.

Pros: I was given an upgrade because the door handle fell apart when I closed the door. The new room was much nicer and cooler.

Cons: The wifi is limited and you have to pay for more that 20 gbyts.

Pros: I chose the hotel because of its location near to airport, and it is. I did not mind how basic the room and amenities were, as I felt I got the value for which I paid.

Cons: Room was basic, but the shower leaked on the floor, and you could see water damage in the walls around the shower as well. The sink faucet needed repair as it dripped constantly, and the door to the bathroom left bits of "fluff" on the floor as it was opened and closed. Fortunately I don't have many allergies, or I might have had some issues with the lack of maintenance of the rooms.

Pros: Clean room and helpful staff that provided information about food and the airport shuttle. Free parking.

Cons: Not the best location - far enough from the airport to require shuttle planning but also far from the city, so you need a car to really appreciate the place. Recommended for travelers on a budget or with time constraints.

Pros: It has a shuttle

Cons: The smell in the room was nauseating. They allot you 200mb wifi and charge $5 after that, sterile hallways.