Good to know
|Distance to city centre||6,6 km|
|Nearest airport||Granadilla Tenerife-Sur|
|Distance to airport||15,7 km|
|"Staff very helpful and accommodating."||(in 58 reviews)|
|"The food is great too!."||(in 24 reviews)|
|"Kids club was amazing!"||(in 16 reviews)|
Time of year
Show reviews that mention
|animation team||in 6 reviews|
|beds were comfortable||in 21 reviews|
|desk staff||in 93 reviews|
|food was good||in 28 reviews|
|great location||in 50 reviews|
|highly recommended||in 3 reviews|
|kids club||in 22 reviews|
|pool area||in 27 reviews|
|possible to rent||in 3 reviews|
|self catering||in 4 reviews|
|short walk||in 10 reviews|
To many children/ also children in the adult only swimming pool some in nappy on no space for adults.
Having booked with you in July 2019 the day before our trip 07/02/20 you moved our booking to a different hotel with no explanation. I booked the trip for my 40th bday and the day of my bday I’m on the phone for 30minutes trying to confirm my booking for 12 so not a good start. We arrive at the hotel and attempt to pay for our stay when reception told us that we had no bill to settle up! We took this to mean that we would settle up at the end of our stay Incase there were anymore charges occurred such as extras. The following day the Saturday 8th we had been out and a note had been pushed under my door asking for me to make contact with the hotel across the road which was where are initial booking had been made. We had been out all day but a couple of the group had come back early seen the note and went across to advise that I was out but what could they assist with. They were told that we needed to settle the bill and that it would be fine for us to come back the next day (Sunday) to settle up. The next morning we were by the pool, and a security officer came over to our group and asked for myself as I was the lead on the booking. He said there was a problem and that I needed to go over to the neighbouring hotel immediately ..... No more information was given... I made an assumption that this was in relation to the bill.... I asked all my group to go back to their rooms to pick up purses and payment methods so that we could settle up to find that the hotel and locked us all out of our rooms! To say I was mortified by the service of both hotels and booking.com is putting it mildly. When my group went over we were spoken to in a very poor manner... I explained that we had been moved unexpected with not even 24hours notice, that I had, had to manage the booking on my 40th bday ... awful customer service. That the hotel we were staying at never asked us to come over to the neighbouring hotel to settle the bill.
Loved everything about our stay .food accommodation.and friendly staff very helpful
Could have been entertainment at night for adults on from 9 till 12
Only criticism would be sunbeds are old and worn.
It was a lovely little villa ( two bedroom ) with a kitchenette . comfy when you travel with kids . good child friendly entertainment
it is a 3 star hotel . so not everything comes as standard . I asked for a high chair in the room , there was a 3 euro/ day charge for it . my son has nuts and eggs allergy . breakfast didnt have any options for him ( just bread and butter and beans ) there is no room service There were lots of ants in the room
When you stay at HD Parque Cristobal Tenerife in Arona, you'll be in the entertainment district, within a 15-minute walk of Veronicas Strip and Troya Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1 038 reviews
Things to know
- Friendly service
- Pleasant hotel grounds
- Recreation staff is nice
- Good restaurant service
Policies vary by room type and provider.
FAQs when booking at Hd Parque Cristobal Tenerife
Where is Hd Parque Cristobal Tenerife located?
Hd Parque Cristobal Tenerife is located at Avenida Rafael Puig, 7, 6,6 km from the centre of Arona. Iglesia de San Antonio Abad of Arona is the closest landmark to Hd Parque Cristobal Tenerife.
When is check-in time and check-out time at Hd Parque Cristobal Tenerife?
Check-in time is 15:00 and check-out time is 12:00 at Hd Parque Cristobal Tenerife.
Does Hd Parque Cristobal Tenerife offer free Wi-Fi?
Yes, Hd Parque Cristobal Tenerife offers free Wi-Fi.
Does Hd Parque Cristobal Tenerife offer free parking?
Yes, Hd Parque Cristobal Tenerife offers free parking.
Does Hd Parque Cristobal Tenerife offer free airport shuttle service?
No, Hd Parque Cristobal Tenerife does not offer free airport shuttle service.
How far is Hd Parque Cristobal Tenerife from the airport?
Hd Parque Cristobal Tenerife is 15,7 km from Granadilla Tenerife-Sur. Hd Parque Cristobal Tenerife is 47,5 km from San Sebastián de la Gomera La Gomera.
Can you bring pets to Hd Parque Cristobal Tenerife?
No, pets are not allowed at Hd Parque Cristobal Tenerife.
Does Hd Parque Cristobal Tenerife have a pool?
Yes, Hd Parque Cristobal Tenerife has a pool on-site.
Reviews about Hd Parque Cristobal Tenerife
Most popular landmarks
- Iglesia de San Antonio Abad of Arona 6,7 km
|Granadilla Tenerife-Sur||15,7 km|
|San Sebastián de la Gomera La Gomera||47,5 km|