The agent who checked me in was super rude and impolite he ruined the whole experience unlike the lady who checked me out was nice
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Amenities at Sheraton Pentagon City Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
Reviews of Sheraton Pentagon City Hotel
8,0
Very good
2104 verified ratings
Wonderful
1012
Very good
335
Good
239
Okay
141
Fair
124
Mediocre
90
Poor
163
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, cleanliness, and good value for price. Many enjoyed the breakfast offerings and found the staff to be helpful and friendly in several cases. However, there were notable complaints about service issues, particularly at the front desk, including reservation problems, communication difficulties, and perceived rudeness. Some guests also mentioned that the hotel felt dated and experienced maintenance or facility issues, but overall, positive aspects like location and cleanliness stood out.AI-generated from customer reviews
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Score by provider
8.1 out of 10
1253 reviews
7.9 out of 10
368 reviews
7.3 out of 10
6 reviews
7.1 out of 10
8 reviews
All reviews
Pros (+) Spacious rooms with pretty nice views.
Cons (-) Communication via Marriott smartphone app could be improved. Luggage assistance offered, supposedly, but could not be provided.
Pros (+) - The room service staff are polite - Some of the receptionists are nice too - Water pressure in the head shower is good - offered us free wifi after calling - offered us 50% discount on parking
Cons (-) I am a fan of Sheraton and I hope that the following crticisms are received constructively. - our room was in building #2. The facility is poorly maintained. Carpets are dusty. The hallway is very narrow and looks very cheap. No decorative pieces, no mirrors, no seating area next to the elevator. - rooms and bathrooms are very tiny and a bit dirty; found hair on one of the beds. No refrigerator in...
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Pros (+) Location, customer service and very nice room. The location for my business trip is excellent. Great customer service exemplified by Gelila as I checked in as she was very helpful with a smile. Room was large and clean.
Cons (-) Nothing!
Pros (+) Nice looking hotel for a good price. The staff was friendly and the room was clean. The shuttle to the airport was very convenient as well.
Cons (-) The only minor hitch we had was they forgot to put washcloths in our room. It took a couple calls to the front desk before they made it up to our room, but it wasn't that big of a deal.
Cons (-) Nothing is good
Cons (-) Dirty, bas service, and had to get a room card every single time i got out of the room because they are only for one use
Pros (+) Nice hotel, location is awesome as it's very close to DC
Cons (-) Room was facing the street. If we opened our window shades, being on the first level anyone would be able to see us which can be uncomfortable and doesn't make for a nice view. The room neighboring us was obviously over the 4 person limit playing loud music, yelling and partying. It took 2 calls to the front desk and 4 hours to get them to quiet down. My husband and I were looking to relax and get...
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Location
900 South Orme Street, Arlington, VA 22204
What's nearby
- United States Air Force Memorial0.5 km
- Arlington National Cemetery1.2 km
- Drug Enforcement Administration Museum1.2 km
- National 9/11 Pentagon Memorial1.2 km
- Civil War Unknowns Monument1.5 km
- The Pentagon1.5 km
- Arlington House-The Robert E. Lee Memorial1.6 km
- John F. Kennedy Eternal Flame1.6 km
- Fort Myer1.6 km
- Arlington Farms1.7 km
- Women in Military Service for America Memorial1.8 km
- Tomb of the Unknown Soldier2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Sheraton Pentagon City Hotel
Which month has the cheapest rates at Sheraton Pentagon City Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Sheraton Pentagon City Hotel is December, with an average nightly rate of R1 667. The most expensive month is October at R3 183 per night.
What is the cheapest day to book Sheraton Pentagon City Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Sheraton Pentagon City Hotel is Friday, with an average nightly rate of R2 133. The most expensive day is Wednesday at R4 786 per night.
How far in advance should you book Sheraton Pentagon City Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Sheraton Pentagon City Hotel, book around 11 weeks in advance. This could save you approximately 22% compared to booking last minute.
FAQs when booking at Sheraton Pentagon City Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in ArlingtonGood to know
Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|
2,2 km | Washington, D.C. Reagan-National | 3,5 km |