4 stars
Otrar
Photos of Otrar
Overview
Central hotel with free breakfast connected to a shopping center in Almaty An indoor pool, a restaurant, and a nightclub are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a sauna. Hotel Otrar offers 161 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. Children under 6 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.
Amenities at Otrar
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
- Flat-screen TV
General
- Window
- Inner courtyard view
- Landmark view
- Lockers
- Mountain view
- Storage available
- Quiet street view
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
Accessibility and suitability
- No smoking
- Lowered sink
- Designated smoking area
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
- Upper floors accessible by stairs
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Kitchenware
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Refrigerator
- Dining area
- Dining table
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
Family friendly
- Books, DVDs, music for children
- Kids meals
- Complimentary breakfast
- Baby safety gates
- Child-safety socket covers
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Things to do
- Gift shop
- Beauty salon
- Pool table
- Night club
Pool and spa
- Indoor pool
- Pool towels
- Sauna
Parking and transportation
- Free parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Fitness
- Fitness centre
Reviews of Otrar
6.9
Okay
392 verified ratings
Wonderful
75
Very good
52
Good
84
Okay
37
Fair
57
Mediocre
30
Poor
57
Summary of reviews
Guests say
Overall, guests appreciated the hotel's excellent location, being close to parks and central areas, which made their stay more enjoyable. However, many were disappointed with the cleanliness and maintenance of the rooms, citing that they were not cleaned properly and had issues like poor air conditioning. Breakfast options were also frequently criticized as being inadequate. Additionally, guests felt that the service could be improved, with several mentioning dissatisfaction with the staff's responsiveness and professionalism.AI-generated from customer reviews
Sort by:Most recent
Score by provider
6.9 out of 10
7 reviews
Location
Gogolya Street 73, Almaty 050002
What's nearby
- Zenkov Cathedral255 m
- Almaty Cathedral258 m
- 28 Panfilov Heroes Memorial Park387 m
- Almaty Opera House1.3 km
- Republic Square2.5 km
- The Central Museum2.7 km
- National Museum of Kazakhstan2.7 km
- Presidential Palace2.8 km
- Almaty Central Stadium3.3 km
- Television tower Alma-Ata4.1 km
- Hippodrome5.9 km
- Shymbulak Ski Resort14.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Otrar
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Otrar
Nearby hotels and places to stay
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See most recommended stays in AlmatyGood to know
Value for money | 6,7 |
|---|---|
Distance to city centre | 1,9 km |
Nearest airport | Almaty |
Distance to airport | 12,5 km |