Alicante hotels near Plaza del Carmen

Pros: Massive double room with a balcony and view. Great location. Really lovely massage & facial!

Cons: The spa and gym was undergoing renovation

Pros: Location

Cons: Not being informed about the car park charges at check in

Pros: The location was perfect very close to old town. The hotel is exceptionally clean and tidy and everyone is so helpful.

Cons: The thermostat on the shower broke and we had to wait a day to have it fixed. The handle on the door was a bit iffy. The fact that breakfast was expensive and the parking is extra. The jacuzzi pool was a bit cold one of the days.

Pros: Staff excellent and friendly. Comfortable room. Good wash basins and lighting

Cons: Lumpy and uncomfortable pillows Difficult sliding door to toilet. Almost too heavy to move. Cramped to get out of shower

Pros: Lovely hotel with fabulous rooms

Cons: The hotel is lovely, but the staff service, particularly at the front desk was very poor for a 5 star hotel. It was typical Spanish work culture of "it's not my job" or "why make 100% effort if I can make 50% effort". Having lived in spain for a number of years, I have learnt to accept this to a degree. But whilst I'd maybe except that in a 3 or 4 star spanish hotel, I expect staff in a 5 star hotel to behave much better. If you want to know where the service was bad, it was as follows: 1. Before arrival I telephoned the hotel numerous times to book a car parking space. Nobody ever answered the phone. 2. On arrival there was a long line of people waiting to check in. But only 1 lady on reception. It needed 2 people. After 20 minutes of waiting we complained to someone. 5 minutes later another man arrived. What had he been doing all that time? We should have not needed to complain to get an appropriate number of people on the reception desk. The other people in the queue thanked us for complaining. 3. We had booked spa treatments. We asked the guy on the desk where the spa was. He told us the spa and pool was on the 4th floor, but because they were doing refurbishments to the spa area, the spa treatments were being done on the "mezzanine level" which he said was near the pool. Spent 20 minutes trying to find the mezzanine level. No signs, or anything. Went back to reception. He then explained it was at the level marked "E" in the elevator. How could we have known that? Presumably with our psychic abilities ;) There was nothing in the elevator to indicate that level E was the mezzanine level. Better explanations and signs required. 4. Went to mezzanine level to discuss our spa treatments. No one at spa reception. Walked around the mezzanine level, and saw some staff at bottom of a restaurant room, sat around a table talking and drinking coffee etc. Went back to reception.

Pros: It was a beautiful period property but furnished to a high standard excellentcustomer service and facilities would definitely recommend going and I will be back soon

Cons: No turn service in the evening

Pros: Everything

Cons: Nothing

Pros: Excellent location and extremely helpful staff. Very quiet given its city centre location. Plenty bars and restaurants on your door step.

Cons: Pool area could use some refurbishment.

Pros: Basically its clean and nice hotel. Reception staff are welcoming. Main areas are nicely decorated. Breakfast is nothing special but fair.

Cons: Overall the hotel not bad, but it depends which room you get. I had to change mine 3 times and the last one named "superior" was worth the name compared to others. Avoid 8th floor, there are large conditioners on the roof and make a lot of noise and vibration what makes sleeping really complicated.

Cons: BED BUGS IN THE BED !!!! The staff didn't even care when i showed it at the checkout. Their only response was " we are sorry ... Goodbye". After sending an email to the hotel, they had a third party to look for bedbugs and said that they didn't find anything and that it was mosquito bites. I had them all over my body and on my back ( send them pictures). Clearly I know what mosquito bites are and what Bedbugs do ( already had such a bad experience previously) I have asked the hotel where did the third party check for budbugs ? ( mattress, blanket, curtains) It has been 1 months and they don't answer me anymore. COMMUNICATION is a MUST in the Hotel industry and CLEARLY they don't know what they are doing. Expected better service

Pros: Good breakfast with plenty of choice. We had a big room with a 2 seat sofa, nice comfy bed, Good bathroom with a heated towel rail. Bar open to 12 PM, very friendly staff.

Cons: The room was a bit on the cool side for us the first couple of days, but we are 74 so feel the cold more than most.

Pros: Everything! Staff was very helpful, our room was above all expectations and we had a very nice stay at the hotel. Would recommend to anyone both for work and holiday. Location is perfect, vicinity is friendly.

Cons: N/A

Pros: Great location. On site parking at €14 per day, cheap for secure parking in a city. Lovely staff and really friendly.

Cons: It’s a bit picky, but a bit noisy from the street and couldn’t get the room temperature right, but that’s probably user error.

Pros: A modern clean hotel, near the railway station. I would stay here again and recommend to friends.

Pros: Smart reception. Nice staff

Cons: A bog standard business hotel - very corporate and bland.

Pros: Everything, especially the location, close to seafront, town centre, and rail, bus and metro stations.

Cons: Nothing.

Pros: Good location, nice foyer. A pleasant place to stay for a night out in Alicante. Helpful staff (we asked for a late checkout and there was no problem and no charge), also the concierge was happy to store our bags after we checked out while we got some lunch downtown.

Cons: I don't think this hotel would be classed as a 4* by Irish standards, perhaps a 3* rating? The room was small, but functional. Slight smell of damp, but we didn't spend much time in the room, so not a big issue.

Pros: Nice stuff, nice hotel, good location!

Cons: Everything was perfect!

Pros: Location excellent for train station,shopping, dining, bars etc. Staff very helpful. Nice rooms, very little noise at night. We enjoyed our stay.

Pros: The staff at the hotel and the hotel in general was absolutely excellent.

Cons: The breakfast and dinner are quite expensive and not particularly good for the price they charge.

Pros: Modern Clean Hotel with Friendly staff

Pros: The hotel was excellent. I cannot believe it has only a 3 star rating as by the looks and the service it was a high 4 star rating for my taste. The staff were really helpful and polite. This is from the reception staff to the room service / cleaning staff. Everyone was friendly. The hotel was extremely clean. Modern look and feel. Great location, not too far away from the beach front. Just excellent

Cons: The only thing I would suggest would be for the beds to be more fixed to the floor. The floors were lovely and shiny but slided a bit. So when there was movement in the bed, the bed moved too. Not a big problem, just a bit annoying.

Pros: Very nice hotel and very centrally placed. Great value for money. Felt like a 4 star hotel

Cons: Twin beds issue wasn't made clear to us.

Pros: Very clean, modern and spacious. Bathrooms excellent and breakfast very good

Cons: English translation on hotel literature, menus, etc very poor and misleading. My daughter, who is now studying in Alicante university for 6 months, could offer several suggestions on how to improve the english translation. The rooms should have a small kettle and cups so that guests can make a cup of tea or coffee early in the morning when they get up or late in the evening before they go to bed

Pros: Wonderful hotel in superb location by beach, marina and town. Lovely clean room and bathroom. Helpful and attentive staff. Amazing breakfast and lovely pool bar

Cons: Pool area is in shade

Pros: Great view

Pros: Hotel was centrally located by downtown and castle. Hotel was great for family of 4

Pros: Staff not terribly communicative. We arrived. Had no idea where to park - no attendant - no sign. We had booked a room for 3 but when we got there it was only set up for two. It was only after calling back to reception that we were told that third beds were only delivered between 6 and 8pm. These little things make all the difference.

Pros: Location. The room. I upgraded to a suite when I arrived and managed to escape the 4pm check in. Glad I did. Lovely room.

Cons: The location of the bar right at reception seems to be a bad choice. The draught coming in when the automatic door opens is horrendous. Probably only matters in the cooler months I suppose. Also a 4pm check in is ridiculous, must be the only hotel I've ever experienced this.

Pros: Lovely location, good bar service, upgraded to a fab suite

Pros: Great facilities great location and very friendly staff

Pros: Clean, great service, excellent staff

Cons: Stayed in the “ Level “ Exec club , food was very good , staff were excellent. It’s meant to be a quiet area...there were 5/6 English Chelsea football fans loud, swearing and getting louder the more drunk they got with the free drinks the exec level serves. The room was ok but the balcony was so small ,view was over the sea but could only see part of it as the wall of the hotel came a long way out ( typical Architecht looks good but not practical ) and spoiled the otherwise great view.

Pros: Hotel looks very modern and stylish. It is located in the nice area, not too far from the main city centre. Bus stop to the airport it's just right beside the corner. Staff at the Reception desk were nice and friendly, especially lady Rosa was lovely and very helpful. You can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where you can overlooking a sea. Rooms are quite specious and beds are very comfortable. I would definitely recommend this hotel.

Cons: Swimming pool on the rooftop wasn't heated and water was freezing cold. TV was quite small...

Cons: breakfast could be better

Pros: Not much - hotel room not very nice -small - no tea and coffee making facilities toilet seat broken fan in bathroom broken not enough shower gel etc - room service vvv expensive and not good POOR NOT 4 star not even 2 STAR.

Cons: Better staff - tea and coffee facilities in rooms - rooms up to scratch repairs done - toilet seat was broken and fan in bathroom not working. TV channels not correct - very expensive room service for a drink of T arrived cold and no milk in tiny cups. Very disappointed in deed no way this should be rated 4 star

Cons: Very noisy from traffic, you need to get proper double glazing

Pros: Staff were outstanding with any queries and always helpful on reception.

Cons: Some times can be waiting a while for attention in the lounge during day.

Pros: Super clean, comfortable and location is excellent.

Pros: Staff very friendly and helpful, good sized rooms and clean

Cons: Too much noise from the outside traffic and the water cleaning the swimming pool every morning

Pros: Great location, very nice facilities for the money!

Pros: Very good hotel and staff. Very close to the nearby bus and tram stops (called Marq Castillo) and also quite close to beach and centre. Would say a 5-6 minute walk to beach and 10-15 to centre and marina. Staff went above expectations after i told them my room was too noisy. Breakfast was decent (€9 if u pay on the day). Good mixture of fruit (one day bananas, pears, apples another day kiwis and grapes and plums), english fry, lots of healthy bits such as poppy and pumpkin seeds and almond nuts and boiled eggs. They also had lovely pastries juice and coffee. Gym is pretty much as seen in picture; quite small but has free weights (no plates higher than 10kg) and also cardio machines.

Pros: Staff was lovely and helpful, room spotless clean. Handy bar and great location

Pros: Very good breakfast. Big choice of everything and staff in the restaurant are brilliant. Best breakfast

Cons: Very thin walls. Can hear EVERYTHING from rooms nearby. When checked in late night was very noisy and we couldnt sleep because of noisy group staying around. Complained to reception but no result. No sorry, not even offered to move us to another room. So we spend night without sleep. Second night was similas. So we back from holidays really tired because was impossible to sleep there. Would not recommend to people who looking for quite place

Pros: Very pleasant and welcoming staff. Easy taxi to city centre