Hotel San Marco

nothing

we booked this hotel because we could include breakfast. we specifically checked that. but uponarrival they said breakfast was not included. we also booked because they responded that the apartments had one room, and they gave us a tiny place without a room. also, the AC was broken the entire 5 days of our stay, and they said they would fix it, but of course they didn't; in the italian 34 degree summer! the alleged bed was a fold-up couch (of course we asked in advance and they said it would be a proper bed). the staff was the worst: at the lobby they would be of no assistance, they were rude, and absolutely unfriendly, not "hotel like" staff. the cleaning ladies left the bed sheets with all the sand!!!! of course they never changed the sheets, nor the table cloth. they merely empied the rubbish bins, and hardly sweptthefloors (never under the beds). BASICALLY, I LIKED NOTHING ABOUT THIS HOTEL. WORST DECISION EVER!!!

The location was great, walking distance to Alghero (with beautiful views on the way) and close to both San Giovanni and Maria Pia beaches. Also close to bars and restaurants. Breakfast was good in quantity and quality, not very varied though. The hotel was comfortable in general, pleasant rooms and nice balcony.

The wifi did not work at all. When asked, the staff explained that there were some issues with the network those days, but it never worked during the whole of our stay (7 days). Not enough staff at breakfast, tables were dirty and staff couldn't manage to clean them and refill the food on time. Clients had to wait to get a clean table, or got "used and dirty tables instead. The passport was taken on arrival by the receptionist (no explanation given). We got it back in half an hour when we asked for it. The private beach of the hotel had a fee also for the clients of the hotel.

The people at the front desk were very friendly and helpsome. The breakfast was not much but satisfactury. Otherwise the hotel was rather dull since it closed down for the season the day we left. This may have been the reason. Overall - the hotel was a OK experience.

The bugs/mosquitos and the bed. The bed had only thin sheets as cover and we Scandinavians usually do not like this arrangement very much.But for a week it wasOK.

Proximity to the beach, also within walking distance of old town. Very clean.

Rooms, incl bathroom are small with no tea/coffee making facilities. Restaurant was closed.

Room and cleaning staff, breakfast, distance to attractions

Pool not open, front-desk man rather rude

Room was very nicely decorated and it was very happy feelings to be in it.

The break fast was really really crap , only one type of cereal and one type of fruit, peprony, cheese and tomato for the breakfast, no english tea was available. Staff for the breakfast area was not frindly and very poor english. There is not enough Sun beds around the pool area, Air conditioning in the room was not very good , i had to keep the window open which was more cooler than aircon, my flight was very late in the evening and i had to leave my room at 12 as hotel staff told me that they were fully booked and i have to be puncual. But my wife and i we spend all time in the waiting room and did not see not even one person checked in, not only us there was one another couple from Ireland was in same situation.

mini refrigerator in the room.

tv set in the room is very small, with limited programming choices. sat tv should be a must for this class of hotel. also a functional internet corner should be provided.

location facing the beach it is really handy also the air-conditioning was good.

It was called a two roomed apt but there was no door to seperate the rooms. My daughter was expected to sleep on a couch with springs sticking out. after much complaining they gave us a single bed.which was fine. we got a tiny balcony too small for two people