Pros: Customer service at each site.
Pros: Rental was not available
Cons: Rental was closed. We should have received a notification
Pros: Alamo is my go-to car rental company now. Very friendly service, and their phone agents are really helpful if there's any problems. Especially when you pick up and drop off a car in different locations, which I often do.
Cons: The only problem was picking up and dropping off at locations that are NOT airports. Always call the locations before you go and know their hours of operation. These are not 24/7 satellites. One place closed at 6 pm; another at 2 pm!
Pros: The cost to rent a "premium" car was very reasonable and brought us out to Stamford. Robert, the office manager, was very personable and nice to work with.
Cons: The car (a Chrysler 300) had about 30K miles so it was far from new. It was filthy inside and out. The windshield was dirty on the inside which made it hard to see in some conditions. The oil was overdue to be changed and it dinged a reminder every time we started up to go somewhere. Also, it had a badly warped brake rotor. Also, it was, unfortunately, an uncomfortable car for me and not very nice to drive.
Pros: Very friendly staff!
Worried the car might break down
Pros: The gentleman at checkout in Stamford was quick and professional.
Cons: The car had the wrench symbol (I.e. it was due for servicing) from the get go. The engine did not sound great and rattled such that I was concerned the car was going to break down on me. The car's tank was only 7/8 full and I had to tell the agent, who had marked it as full on my rental agreement. When I called in to change my drop-off location it took forever to get someone on the line.
Super simple on both ends
Pros: Easy fast pick up and drop off. Totally satisfied.
Pros: Robert the manager was great--one of the most surprisingly accommodating, friendly interactions I have ever had at a car rental agency.
Pros: Great service attitude, very upbeat and professional
Cons: A little slow in the a.m. pickup
No wait pick up
Pros: The employee was very helpful in Stamford. No lines, I was on the car 10 minutes after I arrived. The rate was fantastic especially since I dropped off at Newark Airport.
Pros: Very accommodating, were able to get a car early for us and it was an upgrade. Excellent service
Awesome rental experience
Pros: Fantastic team at this location......
Pros: Great customer services. They upgraded my rental to something better at no cost. very happy with this place and the employee here are very polite and helpfull.
Pros: we had the nicest rep in the Stamford Marriot office that iu have ever encountered. he is a real asset.
Cons: ford focus is not a good car.
Pros: Really nice staff!
Pros: Nice car, good location with east drop off options
Cons: Didn't hold car
They didn't have the car we reserved....
Pros: They gave us a mini van at the same price as the Hyundai Elantra we had reserved and included a full tank of gas that we didn't have to replace which was nice. As a Prius driver I was concerned about driving such a large van but appreciated their including the gas. I was also concerned about my 96 year old father being able to get in and out of it but he managed.
Cons: Bottom line I would have been more comfortable with the size car I had reserved -
Pros: The manager or whomever helped me was great!
Why no USB port in car?
Pros: I was disappointed that the Chevy did not have any USB port, so I was unable to keep my phone charged. These days, every car should come equipped with one! Otherwise, the service at the National/Alamo shared facility in Stamford, CT was excellent. Robert Calero, the branch rental manager, and his assistant were delightful. Kudos!
Fast and easy
Pros: was able to pick up in 10 min and drop off in five, they upgraded me for no charg to get me in a car faster.
Pros: The interior had a stale smoke smell. The exterior could've used a wash.
Pros: The staff were very personable and professional.
ok service, slow pick up time
Pros: The car was clean and adequate.
Cons: The location does not accept debit cards, only credit cards which made it very inconvenient. Took a long time for the agent to get us the care at pick up time. Only one person working at the desk at this location.
Pros: Staff was very friendly and helpful. Efficient pick-up and drop-off process.
Pros: Responce is too good
Cons: No Comments
Pros: All the workers make the whole experience a nice one. Very friendly and the provided cars are always in pristine shape. Also I left my sunglasses in the car and I called and they told me they would hold on to them until the next time I could make it back to the rental station as it was an hour away from my residence.
Pros: that new car smell. a perfect vehicle.
Cons: I have no receipt for reimbursement from work! rather than a key drop off box, i would have appreciated at least an automated kiosk so a could register my afterhours return rather than just walking away
Pros: Great price, great service. Sales rep was not pushy about paying for additional coverage, etc. Will be using them again for sure.
Excellent customer service
Pros: Robert was the best!
|Monday||07:30 - 18:00|
|Tuesday||07:30 - 18:00|
|Wednesday||07:30 - 18:00|
|Thursday||07:30 - 18:00|
|Friday||07:30 - 18:00|
|Saturday||00:00 - 00:00|
|Sunday||00:00 - 00:00|
Alamo has 1 car hire location in Stamford. Take a look at our Alamo hire location map to find the best car hires near you.