3 stars
Hotel Santa Maria Inn
Rio Segundo, 800m NE of Pacific Gas Stn, Alajuela 100-3009, Costa Rica
Alajuela, Costa Rica
See location+506 2430 7983Photos of Hotel Santa Maria Inn
Overview
Pet-friendly hotel with free breakfast connected to a shopping center in San Juan This hotel features concierge services, dry cleaning, and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Hotel Santa Maria Inn offers 8 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Each accommodation is individually furnished. Pillowtop beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads. This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
Amenities at Hotel Santa Maria Inn
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Dining
- Wine glasses
- Shared kitchen
- Microwave
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Dining area
- Dining table
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
- Dustbins
Services and conveniences
- Car hire
- Wake-up service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
General
- Quiet street view
- Family rooms
- Garden view
- Soundproof rooms
- Soundproofing
- Telephone
- Mountain view
- Storage available
Bathroom
- Shower
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Tumble dryer
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Workspace
- Computer use available
- Fax/photocopying
- Laptop
Family friendly
- Books, DVDs, music for children
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Garden
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Reviews of Hotel Santa Maria Inn
7.5
Good
229 verified ratings
Wonderful
69
Very good
54
Good
38
Okay
15
Fair
24
Mediocre
13
Poor
16
Summary of reviews
Guests say
Overall, guests had a very poor experience at this hotel due to misleading service offerings and cleanliness issues. Many guests reported that promised amenities such as free airport transfers were not honored, and the staff were often unhelpful or rude. Numerous reviews highlighted major cleanliness problems, including ants in the bathroom and insufficient supplies like toilet paper and towels. However, guests appreciated the hotel's convenient location near the airport and mentioned friendly staff in some cases.AI-generated from customer reviews
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Score by provider
7.5 out of 10
100 reviews
Location
Rio Segundo, 800m NE of Pacific Gas Stn, Alajuela 100-3009
What's nearby
- Estadio Alejandro Morera Soto4.2 km
- Central Park4.7 km
- Zoo Ave11.5 km
- La Paz Waterfall21.1 km
- La Paz Waterfall Gardens21.9 km
- Parque Nacional Juan Castro Blanco34.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Santa Maria Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Santa Maria Inn
Nearby hotels and places to stay
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See most recommended stays in AlajuelaGood to know
Value for money | 7,6 |
|---|---|
Distance to city centre | 4,5 km |
Nearest airport | San José Juan Santamaria Intl |
Distance to airport | 4,6 km |