Agadir hotels near Casino Le Mirage

Pros: The property was clean and well looked aftered.when i arrived at the hotel i was welcomed in a friendly way by a receptionist called Asma which made me feel happy.And she also went out of her way to get my room ready as i arrived abit early.

Cons: The restaurant experience could have been better, i was constantly approached to be asked for money of how will i be paying for it,, i feel they should have only come over to ask how my meal was,,and i was also rushed, the waiters made me feel really uncomfortable like i wasnt going to pay for my meal they came over atleast 3 or 4 times to ask about how will i be paying its so embarrassing.

Pros: Location is good

Cons: They’re giving me the room too late more than one hour

Pros: Location is good

Cons: We were given a room with a dirty blob of hair in the shower and they ignored all of our requests such as us asking for a double bed. Hotel dealt with the issue in a very unprofessional way and we had to change room twice because of the similar issue. In the last room we were given, they've left half used toiletries in the shower, but we were too tired to keep moving as the communication within the staff was appalling and they were taking a very long time in making any decision. The use of the inside pool is €20 and hammamm is also €20, it's very stuffy in the pool area and stinks of chlorine which makes the whole experience unenjoyable. They really mustn't advertise themselves as a spa hotel with facilities like that. The spa is even owned by a different company. If you want a 5 star quality hotel which is on par with the Sofitel's European branches, do not stay in this one as the quality is highly disappointing. In the hotels defence, they did give us a meal with free wine to make up for the mistakes, but we had to fight to get it, it was tiring dealing with the situation on holiday

Pros: Great hotel and very friendly staff .hisham in the reception was very helpful to give me the room I wanted.the breakfast was delicious with wide selections .the room design is so innovative

Cons: Nothing

Pros: Good hotel, good staff

Cons: 1) Price/quality for food and drinks too high 2) Charged my credit card twice for the full stay cost, which took them 3 weeks to refund. 3) Final settlement bill does not provide the the signed food and drinks bills. So checking is impossible. 4) Bed matras top is old and full highs and lows which does not provide a comfortable sleep.

Pros: Great breakfast selection, perfect room. Nice staff, just a wonderful, perfect hotel.

Cons: Currently there are some renovations (new pool) going on. We were told that it will be finished before next summer. Until that time, the old pool is opened- it has a lot of loose tiles, but it will get renovated, whenever the new pool is done. The rooms are beaotifull, but you can not switch on, one "big light". You have to turn on several lamps (and find the switches) and they don't light up the whole room - more a dim lighthing. Dinner (buffet, other not tried) was a bit pricey. It would be great, if the indoor pool could be used for free in winter time. 20€ is a lot to just have a quick swim.

Pros: The food at this location is very good, and the beach is wide and beautiful. The rooms all have balconies and the property is on the far end of the beach, which makes it feel more private. The hotel provides pastries in the rooms which were delicious.

Cons: The restaurant and bar staff were comically and frustratingly inattentive. The room was not ready until 90 minutes after check in, staff kept telling us it would only be a few minutes each time we asked about it.

Pros: Very opulent and luxurious hotel. The Spa is amazing and the Morrocan restaurant was superb.

Cons: Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.

Pros: Great location, great pool and surrounding seating, clean and most of the staff were amazing (especially those in the caravans restaurant, friendly and helpful. Food was a high standard and one of the best bits.

Cons: At times service was slow or non existent, and the rooms felt a little tired and unloved. Not what we expected from a 5 star hotel that was expensive for the area (especially compared to other hotels we have stayed in). And the walls are paper thin, you can hear everything so don’t expect a peaceful night!

Pros: Good housekeeping, comfortable bed, good wifi. Excellent location.

Cons: Poor shower, patchy service at busy times, buffet food in restaurant was sometimes not hot. Room starting to tire.

Pros: Hotel is getting old but is still very nice, especially the Riad Bar and the fresh food during breakfast

Cons: A bit cold in January during breakfast etc., but warm during the day in the sun

Pros: It was wonderful

Cons: I had to wait a lot to get my luggage in my room.

Pros: After getting a rather bad dose of food poisoning up the coast in Taghezout it was a welcome relief to stay in a nice hotel. The staff were very helpful. Lovely hotel with nice pool and beach setting.

Cons: Wifi was very poor. Noise in the bedroom corridor late at night.

Pros: There is very little to say about the hotel that I thought was satisfactory.

Cons: We stated we wanted a twin bed and after the 3 attempt and one of us going to the house keeping staff to help separate the beds this was finally done (with our help) however reception had been asked several times. The plumbing was terrible, once you pushed the flush the water kept running unless you hit the flush again after the 3rd time. It had a class panel from the bathroom to the bedroom so if you went to the loo in the middle of the night you woke the other person with the light. On my arrival there was no welcome or help as I arrived a few days after due to my flight being cancelled. No explanation of breakfast, wifi or simple welcome drink or help with luggage (previously received this in other sofitels- would expect this in a 5*) Food was a huge problem as one was vegan and we had emailed in advanced and reminded reception and the mornings there was no help or no one knew anything about it, when finally we were able to speak to someone they had said this was ok to eat (cereal and bread) to later find out that there was milk which is obviously against ethical believes. Finally on the last day something was done (4 previous days of nothing!) I had my flight cancelled and therefore had no breakfast and was still charged. When we spoke to reception again very dismissive. We had paid taxes etc and we were then told we had to pay extra and they over charged. By using booking.com we had booked a free cancellation room (with garden view- this was an alley) however, the money was taken out of my account a month too early with no warning or receipt. we asked for the gym/yoga timetable and they had emailed the wrong one which meant we were not able to do the classes. General cleanliness was not acceptable for a 5* hotel We have been very disappointed with our stay and when we tried to explain to the reception it was too little too late if anything. We have been to sofitels before and booking.com and this has been a stressful and terrible experience.

Pros: Nice selection of items in breakfast, lunch was nice it is outside near the ocean with a great view and dinner was great too . So overall All inclusive was nice option to have

Cons: nothing as such

Pros: Hotel is clean and super service made our trip very comfortable. Ayesha in Sofitel was great always make sure we are ok.

Cons: N/A

Pros: The staff were friendly and informative and changing our room for a sunny morning balcony was no problem

Cons: The pool claimed to be heated which in January is needed but was still almost uncomfortable to swim in

Pros: The staff have been most attentive to all our needs and they could not do more for us. The building itself looks ready for refurbishment but perfectly adequate for what we paid. We enjoyed the fantastic sea and mountain views from our windows. We booked this holiday in March for occupation in December so we do not understand how they came to accommodate us on the first floor of the four floor building, the noisiest part. We drew attention to the fact and they let us have rooms on the second floor which was just a little better. The food was adequate and plentiful. Water was supplied for breakfast but not for supper. We had to bring our own bottled water. In the spa areas, wonderful service was provided by Sesemm and her colleagues.

Cons: The sound of music playing in the patios every night between 2200 and 0100 was a bit upsetting. We were told by people in the upper floors that they could not hear anything. Sounds like the place to aim for next time. Itemised receipts were never given which made it somewhat difficult to query entries.

Pros: Calm and comfortable

Cons: Beds not comfortable

Pros: Loved the relaxed ambience and friendly staff. Great heated pool and poolside garden.

Cons: Nothing

Pros: Very friendly staff, great location and very clean hotel. The food by the swimming pool is good however the buffet is disappointing. In the vicinity of the hotel there are very good restaurants

Pros: Great location, nice pool and garden area, clean!

Cons: Breakfast was very average, plain and dated style could be updated

Cons: The breakfast was quite poor, except freshly made omelette and orange juice

Cons: Main Breakfast menu is the same for 6 days stay, only eggs n beans...no bacons or sausages or cooked vegies to choose

Pros: Location

Cons: Hard beds very big and hard pillows Lower staff was good and coapetative Reception staff was rude No tea and water glasses available in room. Swimming pool music was too loud for people in bedrooms. Air con was not working Every day same food no variety. Will not visit again if located somewhere else

Pros: My stay was great

Pros: Going home!!!!

Cons: The food was terrible, the drinks were watered down, only one bar on site where everybody smokes in it, dead and decomposing seagulls outside our balcony, a live rat running around then battered and killed with a brush, broken lifts, people asking us if we wanted drugs and we were with our children, seagulls pooing in the pool and bathing in it? Animation team were nonexistent, you only saw them in the foyer of an evening, so all in all an awful holiday wish I hadn't gone

Pros: Everything was great and thanks to all the staff.

Cons: Nothing

Pros: Everything was perfect,you getting what you pay for. Comfy rooms, good location,good food and cocktails at the bar

Cons: Nothing

Pros: The Kenzi is a good value for money (excluding the buffet)! There are endless ways in which this hotel can improve! However, after checking out the hotels nearby, I can say the Kenzi offers much of what one needs in Agadir. It is well located, near the beach, good mattresses, a good swimming pool, well maintainted spaces throughout, tennis court, and even a pétanque field that I personally enjoyed. I didn't care much for the entertainment activities, I found it to be very "all inclusive scouting" at times. Another thing to be aware of, is that not all rooms are made equal! We were initially given two rooms in the first building on the 4th floor, after four days we could not stand the construction noise so we asked to be moved. We were then given the same type of rooms in the second building on the 7th floor. The difference was appalling! For instance, we could get a wifi signal for the first time! It was also a lot quieter and much better views... It's a bit grotesque that they are the same rooms sold at the same price. All in all, a good value for the money compared to what's available in this town and the staff is very helpful and friendly.

Cons: * the noise coming from the Odessey karaoke nextdoor is unbearable. Everyday I woke up to some drunk person singing Imagine, Hotel California or Stand by me... Sometimes multiple times in a row. Torture! * Wifi signal was terrible and I had to buy a local sim card and spent a lot on data packages * Tap water is not drinkable and bottles are not offered to customers. Having to buy water from nearby stores just adds another unnecessary daily chore

Pros: It was very nice hotel with good quality of breakfast.

Cons: I was stayed at first floor and a bit of noise from downstair.

Pros: I was disappointed by staying in this hotel ; it was just awful ; I'm sorry to say that but this is the reality

Cons: The room's quality and the price

Pros: Great breakfast, exceptional dinner, lovely pool, comfortable room. Could've sat on our balcony in the sun for hours!

Pros: The Concierge service is especially professional. Many thanks to Salimi concierge for their help and kindness.

Pros: The girl who works there. Hella nice. Her name is khadeeja

Cons: The reception staff. The night staff. There was a tubby bold man who was just pain and simply idiot. Sorry to be rude.

Pros: Very clean ,staff are very friendly

Pros: Pool is big.

Cons: Staff was incredibly rude. From room service to check out. Very ignorant and disrespectful. Waiters at restaurant have zero knowledge. Food was bad and all three times they tried to over charge us. When we corrected them they got mad, as if we were mean or stupid for wanting to pay the price on the menu. Watch out for "city tax" 20euros more than hotels.com said I should have to pay.

Pros: Nice lobby, not much cozy rooms