Book Ace hire cars in Elizabeth

Reviews for Ace in Elizabeth

Recent reviews

Traveller rating

Excellent

1

Good

0

Okay

1

Mediocre

2

Poor

0

Find reviews that mention:

get the cargreat price

car availableeven though

car was cleanfriendly staff

shuttle from the airportnever rent

credit card

3.2

Cons:I was left outside in the cold for my pickup for over 1 hr by Newark airport. My trip ended May 5th and today is June 18 and I have yet to receive my deposit. I have called several times, left several message and I have not received a callback. This place is a scam, dont use.Reviewed Jun 18 2020

review from

2.0

Cons:For starters, on the day of pick up the woman at the reservation counter called and ask me if I can pick up the car earlier than my reserved time because she wanted to go home early. When I picked up the car she wanted to charge me for milesReviewed Jun 24 2019

review from

4.4

Pros:Easy to get to, shuttle driver was really nice. Not many people there so easy in and out.Cons:They took a deposit and it was not returned within a week, which is when I am writing this review. Spoke on the phone with them yesterday, was told they would refund money that day, but not done. An unprofessional operation - there was no receipt given at return.Reviewed Feb 22 2019

review from

3.6

You get what you pay for...Pros:Good on gas. Remember, Jersey has gas station attendants. You do not pump your own gas.Cons:2012 vehicle. Bubble on front right tire. Windshield wiper smacking right pilar. Many nicks and dings over the entire car which, as it turns out, blended in with most vehicles in Jersey... Only after you make to reservation you find out where the rental location is. Take the train to the "hotel pickup". Don't go to the "Rental Car" station. READ THE AGREEMENT CAREFULLY!Reviewed Jul 28 2018

review from

9.6

Pros:It was a small operation. I hadn’t seen on like it in a long time. The two ladies that attended me were so sweet and funny.Cons:The car didn’t have Bluetooth that was the only thing.Reviewed Jul 16 2019

review from

2.0

Poorly done both Ace and KayakCons:We made a car reservation through Kayak with Ace for a pick up in the 7 pm hour. Upon arrival, we found the office closed at 630 pm. This cost us a great deal of extra money as we needed to make other arrangements last minute. Very poorly done both Ace and Kayak! This was near the Newark Airport, we travel a great deal and expect rental companies to be open when we have a reservation.Reviewed Jul 17 2017

review from

10.0

Pros:The ladies working in ACE were great!!! They were patient and understanding. They made me feel welcomed in their office.Reviewed Jun 27 2017

review from

8.0

Pros:Service from Lynn and Barbara. Great price.Cons:Banged up car, squeeky brakes, jerky transmission.Reviewed Mar 24 2017

review from

2.0

Unprofessional to say the leastPros:The car worked.Cons:The shuttle to take you to the car rental was very late, the staff at the car rental was rude and slow, their technology is from the stone age (nothing on file, writing down my credit card instead of scanning it, etc. AND THEY DID NOT HAVE EASY PASSES. I have never been to a car rental that did not have easy passes. This easily added an hour to my drive time. They also have not yet removed my deposit or charged me the rate offered on kayak. Had to despute with American Express. What a joke.Reviewed Nov 13 2017

review from

2.0

terrible servicePros:the car was very old and was malfunctioning. I could barely drive up-hill as the engine was stalling. I had difficulty passing other cars as I couldn't accelerate due to engine problems, I guess? This car should have not been in service as it wasn't safe for the driver or for the passing traffic. Additionally, Ace charged me $350 on my credit card even though I prepaid for the rental. I never got a receipt for the charge and I'm disputing it with my credit card. Ace office was old and smelly, the employees were smoking cigarettes in the office. Terrible experience for a car rental. I will never use ACE againReviewed Mar 27 2018

review from

2.0

Cons:They tried to charge me for scratches on the car that I told them were there before taking the vehicle. They sent me off with only half a tank of gas while charging me for a full tank.Reviewed Nov 15 2017

review from

2.0

Cons:not even 15 minuets after picking up the van we got stop by the cops. the cops took away the van for expire registration. we could not believe it .we left Ace a message as soon as it happen. they didn't get back to us after 10 am the next day by that time we had to cancel the trip. we are hoping they are going to refund us the money. not happy at all.Reviewed Jul 19 2017

review from

More

• What is the most popular car hire from Ace in Elizabeth?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Ace in Elizabeth.

• How many car hire locations does Ace have in Elizabeth?

  Ace has 0 car hire locations in Elizabeth. Take a look at our Ace hire location map to find the best car hires near you.

• Does Ace have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Ace offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  No (according to our data)

• Does Ace have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Ace offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Ace have a car hire location at the airport: LaGuardia airport (LGA)?

  No (according to our data)

• Does Ace offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  No (according to our data)