Book Ace hire cars in Barcelona

Barcelona, Spain
Sep 23 — Sep 30
Barcelona, Spain
Thu 23/9
Noon
Thu 30/9
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
"Helped me changed"(in 610 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"didn't have the "(in 878 reviews)

Reviews for Ace in Barcelona

Overall rating3.9 MediocreBased on 15 reviews
Cleanliness
5.2
Comfort
4.5
Overall
3.0
Pick-up/Drop-off
3.3
Value for money
3.4

Recent reviews

Traveller rating
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Find reviews that mention:
4.0
Pros:Not much. Once we got the whole ordeal sorted out we were able to get our keys. Before that was awful.Cons:The booking wasn’t actually through Ace, they sold the booking to a local company (no mention of that in the booking). Once we found the right counter, they wouldn’t provide us with the rental since I had no international drivers licenses (not mentioned in the rental). I’ve had one in the past and never been asked for it. Thank God I was able to buy one from my phone. All while this was happening I was trying to call ace, only gl find out their customer service is only available during normal business hours. I was in a Spanish airport so the hours didn’t match up so I got zero help from them.Reviewed Jan 5 2020
review fromkayak
6.0
Price switch!Pros:Nice car, but the "inflate tires" light was on at time of pick up. When I pointed this out to the attendant, he told me the light indicated the gas tank was full.Cons:I was only able to rent the car they had on hand if I purchased the insurance. Otherwise I had to go to another location and they couldn't guarantee the would have a car. What a scam!Reviewed Jul 17 2017
review fromkayak
4.0
Pros:was not clear where to find my car. I had to go back to the website. that information should be written clearly on my email, especially when traveling in a foreign country and is difficult to get online.Reviewed Jul 11 2017
review fromkayak
6.0
Cons:booked With ACE all insurance included. Upon Arrival Goldcar Barcelona, tells us, that they do not accept the terms and conditions negotiated by ACE and that ACE has no cars and that we have to accept their conditions otherwise there is no car. I have had an exchange with priceline on this issue - to no avail. It is for me not acceptable that I'm not aware that the subcontractor of ACE (in this case Goldcar) does not accept the conditions of ACE. Goldcar has been condemned for this business practice in Italy, but not yet in Spain. ACE should stop working with Goldcar or make it clearer to the customer, that the contract via internet will not be honoured upon arrival and that more costs are to be expected.Reviewed Apr 24 2017
review fromkayak
2.0
Do not rent from this company!!!!Pros:NothingCons:After making reservations with this company months in advance, we were told when we arrived at the Barcelona airport to pick it up that they could not rent to us because we did not have an international driver's license! We have never been asked for that in the past when renting a car overseas. There was nothing in their ad that mentioned an international license being required. We stated as such, and were basically told it was something everyone knew. We were then forced to find another company who would rent us a car on the spot with no prior reservation. Needless to say, it more than doubled the cost of a two week car rental! DO NOT RENT FROM THIS COMPANY!Reviewed Jan 27 2018
review fromkayak
4.0
Not full information about costs was provided.Cons:One should know beforehand that there will be a deposit of 1100€ or non-refundable insurance of 65€ additionally to what one pays online for AXA insurance. It was not written anywhere.Reviewed Jul 23 2017
review fromkayak
3.6
Ace is basically Goldcar in Spain, which has exorbitant hidden feesPros:The seat leon was a new car, only 22 miles on itCons:1) we were charged 180 euro for fuel in advance ( to be returned in 30 days since we brought the car back with full tank) 2) were charged 1500 euros as security deposit since we used our credit card car rental coverage 3) had really bad experiences with Goldcar in the past, we were looking for a different company, yet we arrived in the same place with hidden fees since Ace is GoldcarReviewed Jun 23 2017
review fromkayak
2.0
Ace Car is Gold Car...Pros:Nothing...Cons:First of all it's Gold Car and not Ace, no one informed me of that. Secondly the rental place insisted that I have an international drivers license when it's not actually mandatory. So I had to go to Hertz and pay 5 times more...Reviewed Aug 6 2017
review fromkayak
8.8
.Pros:Agent. Backup cameraCons:Distance from terminal c.Reviewed Aug 13 2017
review fromkayak
2.0
Pros:I called to announce a flight delay. They asked that I emails which I did. Yet no one waited and the rental was cancelled (they kept the money!)Cons:AnythingReviewed Jan 5 2020
review fromkayak
8.4
Good car, friendly people, bad communication by AcePros:The people at the airport were friendly and the car was in mostly good condition (mostly dings and dents on the outside). We needed Information about the name of the rental agency that partners with ace.Cons:Lack of communication from ace that another rental agency provided the service. There were no signs of ace at the airport.Reviewed Jul 19 2017
review fromkayak
2.0
Not foundCons:Not at the airport and nobody knew about the company. Contact phone was not answered.Reviewed Aug 24 2017
review fromkayak

Where can I find Ace hire cars in Barcelona?

Enric Bargés, 17, Ace car hires

Address

Enric Bargés, 17

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+34 971 08 49 16

Good to know

Most popular location

Enric Bargés, 17

Most popular car type

Economy

Top tips for hiring a car from Ace in Barcelona

  • Economy car hires from Ace in Barcelona are around 42% cheaper than other car types, on average

FAQs about hiring a car from Ace in Barcelona

  • Economy (Opel Corsa or similar) is the most frequently booked car hire type from Ace in Barcelona.

  • Ace has 1 car hire location in Barcelona. Take a look at our Ace hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes