Guest reviews
Overall rating
7,6
Good
Based on 2 277 reviews
Cleanliness
8,1
Comfort
7,9
Pick-up/Drop-off
6,9
Value for money
7,0
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Great car for slick streets."
(in 2113 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
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car smelled
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10,0
Cons: Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.
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10,0
Pros: Very easy drop-off.
Cons: No problems at all.
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4,8
Cons: Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.
review from
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7,2
Cons: We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.
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4,4
Pros: Nothing
Cons: It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.
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5,2
Cons: Long line, car wasn’t clear. I found invoices and medicine from previous customer.
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6,4
Cons: At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?
review from
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10,0
Pros: Drop off was super easy!
Cons: Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.
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2,0
Cons: There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.
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8,0
Pros: Super friendly staff! New car with lots of useful tech.
Cons: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.
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5,2
Pros: Rental van was in great shape - very clean.
Cons: The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.
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9,2
Very nice car, but.....
Pros: The overall ride, comfort and features.
Cons: A bit large for roads in Spain. Auto lane assist was amazing.
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10,0
Cons: Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.
review from
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10,0
Pros: Very easy drop-off.
Cons: No problems at all.
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10,0
Pros: Drop off was super easy!
Cons: Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.
review from
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9,2
Very nice car, but.....
Pros: The overall ride, comfort and features.
Cons: A bit large for roads in Spain. Auto lane assist was amazing.
review from
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7,2
Cons: We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.
review from
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8,0
Pros: Super friendly staff! New car with lots of useful tech.
Cons: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.
review from
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4,8
Cons: Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.
review from
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4,4
Pros: Nothing
Cons: It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.
review from
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5,2
Cons: Long line, car wasn’t clear. I found invoices and medicine from previous customer.
review from
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6,4
Cons: At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?
review from
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2,0
Cons: There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.
review from
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5,2
Pros: Rental van was in great shape - very clean.
Cons: The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.
review from
Where can I find Avis hire cars in Barcelona?
Rambla Cataluna 40, Avis car hire
Address
Rambla Cataluna 40Phone
+34 902 110 275FAQs about hiring a car from Avis in Barcelona
What is the most popular car hire from Avis in Barcelona?
Intermediate (Fiat Doblo or similar) is the most frequently booked car hire type from Avis in Barcelona.
How many car hire locations does Avis have in Barcelona?
Avis has 4 car hire locations in Barcelona. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Barcelona-El Prat Airport (BCN)?
Yes
Does Avis offer shuttle or airport pick-up services from Barcelona-El Prat Airport (BCN)?
Yes