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Barcelona-El Prat Airport car hire reviews and directory
Rated no. 1
Centauro
Best rated
10,0 Excellent (3 reviews)
1 location at Barcelona-El Prat Airport
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Centauro reviews
Car hire locations
Centauro
Locations at Barcelona-El Prat Airport
C/ Alta Ribagorza nº 30-34
+34 93- 1931844
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Centauro reviews at Barcelona-El Prat Airport
Rated no. 2
National
10,0 Excellent (1 review)
1 location at Barcelona-El Prat Airport
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National reviews
Car hire locations
National
Locations at Barcelona-El Prat Airport
Enteprise Rent A Car
+34 935 21 90 95
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
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National reviews at Barcelona-El Prat Airport
Rated no. 3
Alamo
8,1 Excellent (7 reviews)
1 location at Barcelona-El Prat Airport
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Alamo reviews
Car hire locations
Alamo
Locations at Barcelona-El Prat Airport
Enterprise Rent A Car
+34 935 21 90 95
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
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Alamo reviews at Barcelona-El Prat Airport
Rated no. 4
Enterprise
8,1 Excellent (23 reviews)
1 location at Barcelona-El Prat Airport
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Enterprise reviews
Car hire locations
Enterprise
Locations at Barcelona-El Prat Airport
Aeropuerto Del Prat
+34 935 21 90 95
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
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Enterprise reviews at Barcelona-El Prat Airport
Rated no. 5
Thrifty
7,7 Good (10 reviews)
1 location at Barcelona-El Prat Airport
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Thrifty reviews
Car hire locations
Thrifty
Locations at Barcelona-El Prat Airport
Terminal 1 And 2
+34 932 98 36 37
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
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Thrifty reviews at Barcelona-El Prat Airport
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Rated no. 6
Hertz
7,6 Good (31 reviews)
1 location at Barcelona-El Prat Airport
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Hertz reviews
Car hire locations
Hertz
Locations at Barcelona-El Prat Airport
Terminal 1 And 2
+34 902 01 19 59
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
All Hertz reviews
Hertz reviews at Barcelona-El Prat Airport
Recent reviews
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car was clean
pick up the car
car available
rented a car
great experience
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pick up and drop
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3,6
Cons: Car broke down and took them one and half days for the problem to be resolved leaving my wife, two little kids and myself stranded in a 200 people town for two days and unable to enjoy the ski trip that we had booked and paid.
review from
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8,0
Pros: It was easy,didn’t have any problems
Cons: I don’t knowreview from
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8,0
Pros: Car drove well.
Cons: The insurance buying and verification process was confusing. They pressured me to buy more despite having purchased the Allianz coverage through Kayak.review from
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8,0
Pros: Everything was without hassle.
Cons: Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.review from
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10,0
Cons: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
review from
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8,4
Everything alright
Pros: Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!review from
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5,2
Pickup was slow
Pros: the car was fine
Cons: pickup was slow and the car wasn't fully cleanedreview from
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2,4
Awful customer service
Pros: Absolutely nothing.
Cons: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordablereview from
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2,0
Rough customer service - buy your insurance online!
Pros: Easy to book online
Cons: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.review from
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10,0
Outstanding service!!!
Pros: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%review from
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10,0
Hertz went above and beyond
Pros: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Cons: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.review from
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8,0
Pros: Attention
Cons: Nothingreview from
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5,2
Average service for a famous brand
Cons: At Barcelona Airport the car was not ready. We waiting for two hours and they gave us bigger car than we booked in advance. The clerk was pushing insurance on us and I think we pay more for rent than we got the online quote. On the first tank of gasoline, we made 500 km but on next two 700 km. It looks like they didn't fill the tank at first.review from
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2,4
Terrible customer service
Pros: Nothing
Cons: Rude clerks, long lines and very poor customer service stating “This is not America” when questioned about the 100.00 per day insurance cost. We were told we were responsible out of pocket 32,000 dollars if we wrecked the car. I suggest you purchase the insurance on the website when you rent the car. We refused to pay there insurance price here but I was nervous the entire trip driving the car.review from
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2,4
Hertz rental issues
Cons: Car was not according expected standards, requiring to look for another one. Person at from desk not cooperative. A side of this, kayak platform does not keep the timing (arrival and departure) when confirming the transaction, that may generate confusion on booking detailsreview from
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5,2
Pick-up vs drop-off
Cons: A thorough inspection wasn't performed at the time of pick-up, unlike the way it was at drop-off.review from
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8,0
Cons: The reservation did not exist as far as Hertz knew but the charge was on my son's card. We ultimately rented from Sixt and had a good experience with them. When I initially gave a good rating I was thinking of the rental we actually got not this one - sorry!
review from
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7,6
Cons: The pick up process could have been better streamline. And directions to the lot where the car was parked could have been clearer.
review from
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10,0
AFTER A MIX-UP EVERYTHING WENT FINE
Pros: Customer service was excellent
Cons: Our original rental was unacceptable however they made it right without argument.review from
Rated no. 7
Avis
7,4 Good (29 reviews)
1 location at Barcelona-El Prat Airport
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Avis reviews
Car hire locations
Avis
Locations at Barcelona-El Prat Airport
Terminal 1 Only
+34 902 10 84 95
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
All Avis reviews
Avis reviews at Barcelona-El Prat Airport
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10,0
Pros: yes
Cons: all was goodreview from
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10,0
Cons: Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.
review from
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10,0
Pros: Very easy drop-off.
Cons: No problems at all.review from
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4,8
Cons: Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.
review from
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7,2
Cons: We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.
review from
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4,4
Pros: Nothing
Cons: It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.review from
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6,4
Cons: At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?
review from
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10,0
Pros: Drop off was super easy!
Cons: Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.review from
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2,0
Cons: There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.
review from
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8,0
Pros: Super friendly staff! New car with lots of useful tech.
Cons: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.review from
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5,2
Pros: Rental van was in great shape - very clean.
Cons: The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.review from
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9,2
Very nice car, but.....
Pros: The overall ride, comfort and features.
Cons: A bit large for roads in Spain. Auto lane assist was amazing.review from
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7,2
Nice car but long wait
Pros: The car was nice (an Audi A4) at a fare price
Cons: It took over an hour and a half to get the car even with a reservation. The line was long and the workers were very slowreview from
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2,0
the service did not work
Pros: it was easy to book with Kayak
Cons: the car crawler service actually never confirmed my reservation and had i not called them to extend it i would have never found out that they never actually finalised the booking with Avis! No apologies. i booked the car for 400 EU and they told me that it is now available for 800.... basically waste of timereview from
Rated no. 8
Europcar
7,0 Good (15 reviews)
2 locations at Barcelona-El Prat Airport
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Europcar reviews
Car hire locations
Europcar
Locations at Barcelona-El Prat Airport
Aeropuerto El Prat
+34 911 50 50 00
Aeropuerto El Prat
+34 911 50 50 00
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Europcar reviews at Barcelona-El Prat Airport
Recent reviews
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-
10,0
Easy customer care
Pros: Issue free and fast pickup and return. Friendly staff.
Cons: Cannot think of any negatives.review from
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3,2
Pros: The car we ended up getting was fine.
Cons: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our tripreview from
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7,2
I have had better experiences
Pros: Friendliness of staff.
Cons: There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.review from
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3,6
confused
Pros: Was a little fast
Cons: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everythingreview from
Rated no. 9
Dollar
7,0 Good (8 reviews)
1 location at Barcelona-El Prat Airport
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Dollar reviews
Car hire locations
Dollar
Locations at Barcelona-El Prat Airport
Terminal 1 And 2
+34 932 98 36 37
| Monday | 08:00 - 23:59 |
| Tuesday | 08:00 - 23:59 |
| Wednesday | 08:00 - 23:59 |
| Thursday | 08:00 - 23:59 |
| Friday | 08:00 - 23:59 |
| Saturday | 08:00 - 23:59 |
| Sunday | 08:00 - 23:59 |
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Dollar reviews at Barcelona-El Prat Airport
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10,0
Creat service
Pros: Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. P
Cons: However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.review from
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9,6
Pros: Easy to pickup. However not labeled as dollar. Had to find out I needed to be at the Hertz desk.
review from
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2,4
Worst rent a car ever
Cons: On the spot, when added insurance price was 2.2x more than initially communicated Car given was not the one reserved,but Hyundai that had some strange features that caused flat battery and left us without the car for half a day ( of course when most needed) Emergency service from Hertz that was the actual provider behind the Dollar, acted very slowly and fairly unprofessionally. End result was waiting for 3 hours in the garage for them to come with cables and start the engine. At that time they gave us instructions that should be initially communicated.review from
Rated no. 10
Budget
6,8 Good (33 reviews)
1 location at Barcelona-El Prat Airport
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Budget reviews
Car hire locations
Budget
Locations at Barcelona-El Prat Airport
Apt Bcn-Prat Pickup-Dropoff T1
+34 902 10 84 95
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
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Budget reviews at Barcelona-El Prat Airport
Rated no. 11
OK RENT A CAR
6,5 Good (10 reviews)
1 location at Barcelona-El Prat Airport
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OK RENT A CAR reviews
Car hire locations
OK RENT A CAR
Locations at Barcelona-El Prat Airport
Carrer de la Garrotxa 10
+34 902 360 636
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OK RENT A CAR reviews at Barcelona-El Prat Airport
Rated no. 12
Autoclick Rent A Car
6,0 Good (2 reviews)
1 location at Barcelona-El Prat Airport
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Autoclick Rent A Car reviews
Car hire locations
Autoclick Rent A Car
Locations at Barcelona-El Prat Airport
Avda de les Garrigues 14 poligono Mas Blau ll
+34 934 946 282
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Autoclick Rent A Car reviews at Barcelona-El Prat Airport
Car hire locations at Barcelona-El Prat Airport
Good to know
Most popular car type | Compact |
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Top tips for hiring a car at Barcelona-El Prat Airport
- Book your car hire at Barcelona-El Prat Airport at least 2 days before your trip in order to get a below-average price
FAQs about hiring a car at Barcelona-El Prat Airport
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