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Barcelona-El Prat Airport car hire reviews and directory
Rated no. 1
Alamo
Best rated
9,0 Excellent (5 reviews)
1 location at Barcelona-El Prat Airport
╳
Alamo reviews
Car hire locations
Alamo
Locations at Barcelona-El Prat Airport
Enteprise Rent A Car
+34 935 219 095
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
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Alamo reviews at Barcelona-El Prat Airport
Rated no. 2
Hertz
7,7 Good (29 reviews)
1 location at Barcelona-El Prat Airport
╳
Hertz reviews
Car hire locations
Hertz
Locations at Barcelona-El Prat Airport
Terminal 1 And 2
+34 902 011 959
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
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Hertz reviews at Barcelona-El Prat Airport
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great experience
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8,0
Pros: It was easy,didn’t have any problems
Cons: I don’t know
review from
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8,0
Pros: Car drove well.
Cons: The insurance buying and verification process was confusing. They pressured me to buy more despite having purchased the Allianz coverage through Kayak.
review from
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8,0
Pros: Everything was without hassle.
Cons: Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.
review from
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10,0
Cons: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
review from
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8,4
Everything alright
Pros: Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!
review from
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5,2
Pickup was slow
Pros: the car was fine
Cons: pickup was slow and the car wasn't fully cleaned
review from
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2,4
Awful customer service
Pros: Absolutely nothing.
Cons: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordable
review from
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2,0
Rough customer service - buy your insurance online!
Pros: Easy to book online
Cons: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.
review from
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10,0
Outstanding service!!!
Pros: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%
review from
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10,0
Hertz went above and beyond
Pros: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Cons: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.
review from
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8,0
Pros: Attention
Cons: Nothing
review from
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5,2
Average service for a famous brand
Cons: At Barcelona Airport the car was not ready. We waiting for two hours and they gave us bigger car than we booked in advance. The clerk was pushing insurance on us and I think we pay more for rent than we got the online quote. On the first tank of gasoline, we made 500 km but on next two 700 km. It looks like they didn't fill the tank at first.
review from
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10,0
Cons: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
review from
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10,0
Outstanding service!!!
Pros: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%
review from
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10,0
Hertz went above and beyond
Pros: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Cons: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.
review from
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8,0
Pros: It was easy,didn’t have any problems
Cons: I don’t know
review from
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8,0
Pros: Car drove well.
Cons: The insurance buying and verification process was confusing. They pressured me to buy more despite having purchased the Allianz coverage through Kayak.
review from
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8,0
Pros: Everything was without hassle.
Cons: Policy on gas is not the best, they will charge you fee if you don't bring it back full plus the cost of the Gas at a premium.
review from
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8,4
Everything alright
Pros: Really professional and effective service as we rented the car the night before and it was ready the next day at 8am. The price was really fair!
review from
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8,0
Pros: Attention
Cons: Nothing
review from
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5,2
Pickup was slow
Pros: the car was fine
Cons: pickup was slow and the car wasn't fully cleaned
review from
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2,4
Awful customer service
Pros: Absolutely nothing.
Cons: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordable
review from
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2,0
Rough customer service - buy your insurance online!
Pros: Easy to book online
Cons: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.
review from
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5,2
Average service for a famous brand
Cons: At Barcelona Airport the car was not ready. We waiting for two hours and they gave us bigger car than we booked in advance. The clerk was pushing insurance on us and I think we pay more for rent than we got the online quote. On the first tank of gasoline, we made 500 km but on next two 700 km. It looks like they didn't fill the tank at first.
review from
Rated no. 3
Thrifty
7,7 Good (9 reviews)
1 location at Barcelona-El Prat Airport
╳
Thrifty reviews
Car hire locations
Thrifty
Locations at Barcelona-El Prat Airport
Terminal 1 And 2
+34 932 983 637
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
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Rated no. 4
Avis
7,4 Good (29 reviews)
1 location at Barcelona-El Prat Airport
╳
Avis reviews
Car hire locations
Avis
Locations at Barcelona-El Prat Airport
Aeropuerto De Barcelona T1&T2
+34 902 108 495
| Monday | 00:00 - 01:30 07:00 - 23:59 |
| Tuesday | 00:00 - 01:30 07:00 - 23:59 |
| Wednesday | 00:00 - 01:30 07:00 - 23:59 |
| Thursday | 00:00 - 01:30 07:00 - 23:59 |
| Friday | 00:00 - 01:30 07:00 - 23:59 |
| Saturday | 00:00 - 01:30 07:00 - 23:59 |
| Sunday | 00:00 - 01:30 07:00 - 23:59 |
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Avis reviews at Barcelona-El Prat Airport
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10,0
Pros: yes
Cons: all was good
review from
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10,0
Cons: Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.
review from
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10,0
Pros: Very easy drop-off.
Cons: No problems at all.
review from
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4,8
Cons: Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.
review from
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7,2
Cons: We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.
review from
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4,4
Pros: Nothing
Cons: It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.
review from
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6,4
Cons: At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?
review from
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10,0
Pros: Drop off was super easy!
Cons: Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.
review from
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2,0
Cons: There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.
review from
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8,0
Pros: Super friendly staff! New car with lots of useful tech.
Cons: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.
review from
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5,2
Pros: Rental van was in great shape - very clean.
Cons: The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.
review from
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9,2
Very nice car, but.....
Pros: The overall ride, comfort and features.
Cons: A bit large for roads in Spain. Auto lane assist was amazing.
review from
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10,0
Pros: yes
Cons: all was good
review from
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10,0
Cons: Great experience renting Avis through Kayak. Cheaper than direct, as was the insurance they suggested. Pick up/drop off at Barcelona airport was far less stressful than I imagined.
review from
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10,0
Pros: Very easy drop-off.
Cons: No problems at all.
review from
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10,0
Pros: Drop off was super easy!
Cons: Wayward signs in the airport to find Avis rental area could have been better. Took us a while to figure it out.
review from
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9,2
Very nice car, but.....
Pros: The overall ride, comfort and features.
Cons: A bit large for roads in Spain. Auto lane assist was amazing.
review from
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7,2
Cons: We had to wait in line for 1.5 hours to get our car. Totally unacceptable and an amazingly inefficient system. The staff spent more time trying to upsell people on insurance, better cars etc instead of managing the crowd.
review from
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8,0
Pros: Super friendly staff! New car with lots of useful tech.
Cons: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.
review from
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4,8
Cons: Pickup customer service was deplorable. 2 hours with 4 people in front of us with a reservation.
review from
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4,4
Pros: Nothing
Cons: It took 2 hours to pickup the car. There was only 4 people ahead of us in line. Super slow process to check in and get the car. The car they gave me didn’t seem to be in the luxury class I ordered. I will not rent here again.
review from
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6,4
Cons: At drop off i returned the car after hours. The next day i tried calling the C/Pallars office in Barcelona 10 times to confirm that they closed the contract. They would not answer. i called the main number give times, they wouldn't answer. Wtf Avis?!?
review from
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2,0
Cons: There was no car available even though i reserves ahead of time. Went to Sixt instead and they set me up with a car without reservation. So that says everything.
review from
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5,2
Pros: Rental van was in great shape - very clean.
Cons: The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.
review from
Rated no. 5
Dollar
7,3 Good (6 reviews)
1 location at Barcelona-El Prat Airport
╳
Dollar reviews
Car hire locations
Dollar
Locations at Barcelona-El Prat Airport
Terminal 1 And 2
+34 932 983 637
| Monday | 07:00 - 23:59 |
| Tuesday | 07:00 - 23:59 |
| Wednesday | 07:00 - 23:59 |
| Thursday | 07:00 - 23:59 |
| Friday | 07:00 - 23:59 |
| Saturday | 07:00 - 23:59 |
| Sunday | 07:00 - 23:59 |
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10,0
Creat service
Pros: Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. P
Cons: However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.
review from
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9,6
Pros: Easy to pickup. However not labeled as dollar. Had to find out I needed to be at the Hertz desk.
review from
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2,4
Worst rent a car ever
Cons: On the spot, when added insurance price was 2.2x more than initially communicated Car given was not the one reserved,but Hyundai that had some strange features that caused flat battery and left us without the car for half a day ( of course when most needed) Emergency service from Hertz that was the actual provider behind the Dollar, acted very slowly and fairly unprofessionally. End result was waiting for 3 hours in the garage for them to come with cables and start the engine. At that time they gave us instructions that should be initially communicated.
review from
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10,0
Servicio de creat
Pros: La señora Valerie Nos Ayudó a mover los equipajes hasta el coche. Y nos ayudó a configurar todos los asientos de seguridad. También fue súper amable. P
Cons: Sin embargo, el dispositivo de teléfono GPS que alquilamos, el cargador de coche no se cargó en absoluto. Muerto en el camino a nuestro destino. Costa tanto dolor.
review from
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9,6
Pros: Fácil de recogida. Sin embargo, no señalizado como Dollar. Tuve que averiguar estaba en el mostrador de Hertz.
review from
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10,0
Creat service
Pros: Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. P
Cons: However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.
review from
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9,6
Pros: Easy to pickup. However not labeled as dollar. Had to find out I needed to be at the Hertz desk.
review from
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10,0
Servicio de creat
Pros: La señora Valerie Nos Ayudó a mover los equipajes hasta el coche. Y nos ayudó a configurar todos los asientos de seguridad. También fue súper amable. P
Cons: Sin embargo, el dispositivo de teléfono GPS que alquilamos, el cargador de coche no se cargó en absoluto. Muerto en el camino a nuestro destino. Costa tanto dolor.
review from
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9,6
Pros: Fácil de recogida. Sin embargo, no señalizado como Dollar. Tuve que averiguar estaba en el mostrador de Hertz.
review from
Rated no. 6
Europcar
6,9 Good (14 reviews)
2 locations at Barcelona-El Prat Airport
╳
Europcar reviews
Car hire locations
Europcar
Locations at Barcelona-El Prat Airport
Aeropuerto El Prat
+34 911 505 000
Aeropuerto El Prat
+34 911 505 000
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5,2
Cons: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.
review from
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10,0
Excellent
Pros: The service, and the car was perfect.
Cons: Europe car company is closed after midnight.
review from
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10,0
Easy customer care
Pros: Issue free and fast pickup and return. Friendly staff.
Cons: Cannot think of any negatives.
review from
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3,2
Pros: The car we ended up getting was fine.
Cons: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip
review from
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7,2
I have had better experiences
Pros: Friendliness of staff.
Cons: There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.
review from
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3,6
confused
Pros: Was a little fast
Cons: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything
review from
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7,2
long wait/nice car
Pros: I liked the car. The drop off was fast
Cons: Although there was only one person ahead of me, the wait took too long. If you reserve a car ahead of time, it should not take so long.
review from
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3,6
Hired a 4x4, got a 2wd. Absolutely shocked.
Pros: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.
Cons: Being given a 2wd when I specifically ordered a 4x4
review from
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5,2
Cons: En el check-in me informaron que como el alquiler se hizo a través de una agencia con sede en EE.UU. Y que estaba utilizando una tarjeta de crédito basada en la UE y licencia de conducir, que estaba ABSOLUTAMENTE OBLIGADO a tomar su seguro completo... de lo contrario el alquiler no sería honrado. Esto a pesar de que ya tengo una buena política con mi propio coche y a través de mi tarjeta de crédito de oro. El seguro era más que el alquiler. Me siento minado por Kayak , Europcar, y cualquier hombre medio a través del cual subcontratas.
review from
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10,0
Excelente
Pros: El servicio, y el coche estaba perfecto.
Cons: Europcar está cerrado después de la medianoche.
review from
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10,0
Fácil atención al cliente
Pros: Tema gratuito y rápido de recogida y retorno. Personal amable.
Cons: No puedo pensar en nada negativo.
review from
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3,2
Pros: El coche que acabábamos por conseguir estaba bien.
Cons: Pagamos por un mustang convertible o similar, pero cuando llegamos allí ellos consideraron un fiat 500 comparable. Luego sólo había otra opción que era un VW Bug convertible, en nuestras mentes yendo de vacaciones costales y pagando por una mejora de ninguno de esos coches en comparación. Muy desafortunado y puso un amortiguador en nuestro viaje
review from
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10,0
Excellent
Pros: The service, and the car was perfect.
Cons: Europe car company is closed after midnight.
review from
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10,0
Easy customer care
Pros: Issue free and fast pickup and return. Friendly staff.
Cons: Cannot think of any negatives.
review from
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10,0
Excelente
Pros: El servicio, y el coche estaba perfecto.
Cons: Europcar está cerrado después de la medianoche.
review from
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10,0
Fácil atención al cliente
Pros: Tema gratuito y rápido de recogida y retorno. Personal amable.
Cons: No puedo pensar en nada negativo.
review from
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7,2
I have had better experiences
Pros: Friendliness of staff.
Cons: There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.
review from
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7,2
long wait/nice car
Pros: I liked the car. The drop off was fast
Cons: Although there was only one person ahead of me, the wait took too long. If you reserve a car ahead of time, it should not take so long.
review from
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5,2
Cons: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.
review from
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3,2
Pros: The car we ended up getting was fine.
Cons: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip
review from
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3,6
confused
Pros: Was a little fast
Cons: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything
review from
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3,6
Hired a 4x4, got a 2wd. Absolutely shocked.
Pros: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.
Cons: Being given a 2wd when I specifically ordered a 4x4
review from
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5,2
Cons: En el check-in me informaron que como el alquiler se hizo a través de una agencia con sede en EE.UU. Y que estaba utilizando una tarjeta de crédito basada en la UE y licencia de conducir, que estaba ABSOLUTAMENTE OBLIGADO a tomar su seguro completo... de lo contrario el alquiler no sería honrado. Esto a pesar de que ya tengo una buena política con mi propio coche y a través de mi tarjeta de crédito de oro. El seguro era más que el alquiler. Me siento minado por Kayak , Europcar, y cualquier hombre medio a través del cual subcontratas.
review from
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3,2
Pros: El coche que acabábamos por conseguir estaba bien.
Cons: Pagamos por un mustang convertible o similar, pero cuando llegamos allí ellos consideraron un fiat 500 comparable. Luego sólo había otra opción que era un VW Bug convertible, en nuestras mentes yendo de vacaciones costales y pagando por una mejora de ninguno de esos coches en comparación. Muy desafortunado y puso un amortiguador en nuestro viaje
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Rated no. 7
OK RENT A CAR
6,5 Good (10 reviews)
1 location at Barcelona-El Prat Airport
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OK RENT A CAR reviews
Car hire locations
OK RENT A CAR
Locations at Barcelona-El Prat Airport
Carrer de la Garrotxa 10
+34 902 360 636
All OK RENT A CAR reviews
OK RENT A CAR reviews at Barcelona-El Prat Airport
Recent reviews
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- Positive
- Neutral
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4,4
Cons: Pick up was a nightmare. Expect at least 2 hours of waiting depending on the time of the year.
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7,2
Pros: Trato bueno y la entrega del coche rapida y sencilla
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3,2
Cons: El precio - calidad. El servicio me parecio muy caro por lo que era.
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9,2
Justo lo que necesitábamos para un finde de playa.
Pros: El coche era pequeño pero súper práctico, estaba muy nuevo en perfectas condiciones. La atención en la oficina fue bastante organizada y muy eficiente.
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8,0
Bad wait time
Pros: The car was comfortable and met my needs.
Cons: The wait to pick up the car was over 3hrs, which was unacceptable!
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10,0
Muy buena!
Pros: El coche estaba casi nuevo y olía muy bien!
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2,0
DENUNCIA por falta de transparencia
Pros: El vehiculo alquilado solo se puede conducir en España. Esto lo indica en la letra pequeña despues de leer varias paginas en la clausula 16. Una restriccion tan importante debe indicarse de manera relevante. Por todo ello, y aun advertir 24 horas antes a Ok Rent a Car, y no darnos ninguna solucion, decidimos anular el viaje. Vamos a proceder a interponer una DENUNCIA ante los organismos oficiales correspondientes por falta de transparencia en la contratacion el proximo dia 21 de diciembre, plazo que les ofrecemos para que nos faciliten el resarcimiento correspondiente. Mi email es front3@gmail.com
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9,2
Justo lo que necesitábamos para un finde de playa.
Pros: El coche era pequeño pero súper práctico, estaba muy nuevo en perfectas condiciones. La atención en la oficina fue bastante organizada y muy eficiente.
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10,0
Muy buena!
Pros: El coche estaba casi nuevo y olía muy bien!
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4,4
Cons: Pick up was a nightmare. Expect at least 2 hours of waiting depending on the time of the year.
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3,2
Cons: El precio - calidad. El servicio me parecio muy caro por lo que era.
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2,0
DENUNCIA por falta de transparencia
Pros: El vehiculo alquilado solo se puede conducir en España. Esto lo indica en la letra pequeña despues de leer varias paginas en la clausula 16. Una restriccion tan importante debe indicarse de manera relevante. Por todo ello, y aun advertir 24 horas antes a Ok Rent a Car, y no darnos ninguna solucion, decidimos anular el viaje. Vamos a proceder a interponer una DENUNCIA ante los organismos oficiales correspondientes por falta de transparencia en la contratacion el proximo dia 21 de diciembre, plazo que les ofrecemos para que nos faciliten el resarcimiento correspondiente. Mi email es front3@gmail.com
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Rated no. 8
INTERRENT
5,4 Okay (13 reviews)
1 location at Barcelona-El Prat Airport
╳
INTERRENT reviews
Car hire locations
INTERRENT
Locations at Barcelona-El Prat Airport
Aeroport del Prat
+34 911 501 183
| Monday | |
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | 07:00 - 23:00 |
| Sunday | 07:00 - 23:00 |
All INTERRENT reviews
INTERRENT reviews at Barcelona-El Prat Airport
Recent reviews
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2,0
Pros: Unfriendly staff
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4,4
Engaño
Pros: Parecía tener seguro platinum y todo cubierto por 38€, y al llegar a pagar me costó 138€, un engaño total.
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2,0
Ridiculous waiting time!
Pros: Could NOT pick up the car
Cons: 20 people in line before us, 8 minutes per customer measured, not enough employees to deal with the demand. This is a scam: if you are there for tourism, time is not on your side...
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2,0
Pros: Personal antipático
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2,0
¡tiempo de espera ridículo!
Pros: NO se pudo recoger el coche
Cons: 20 personas en línea ante nosotros, 8 minutos por cliente midieron, no suficientes empleados para hacer frente a la demanda. Esta es una estafa: Si estás allí para el turismo, el tiempo no está de tu lado...
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2,0
Pros: Unfriendly staff
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4,4
Engaño
Pros: Parecía tener seguro platinum y todo cubierto por 38€, y al llegar a pagar me costó 138€, un engaño total.
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2,0
Ridiculous waiting time!
Pros: Could NOT pick up the car
Cons: 20 people in line before us, 8 minutes per customer measured, not enough employees to deal with the demand. This is a scam: if you are there for tourism, time is not on your side...
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2,0
Pros: Personal antipático
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2,0
¡tiempo de espera ridículo!
Pros: NO se pudo recoger el coche
Cons: 20 personas en línea ante nosotros, 8 minutos por cliente midieron, no suficientes empleados para hacer frente a la demanda. Esta es una estafa: Si estás allí para el turismo, el tiempo no está de tu lado...
review from
Rated no. 9
Firefly
5,3 Okay (6 reviews)
1 location at Barcelona-El Prat Airport
╳
Firefly reviews
Car hire locations
Firefly
Locations at Barcelona-El Prat Airport
Barcelona Ap,terminal2
+34 931 935 705
| Monday | 00:00 - 01:00 08:00 - 23:59 |
| Tuesday | 00:00 - 01:00 08:00 - 23:59 |
| Wednesday | 00:00 - 01:00 08:00 - 23:59 |
| Thursday | 00:00 - 01:00 08:00 - 23:59 |
| Friday | 00:00 - 01:00 08:00 - 23:59 |
| Saturday | 00:00 - 01:00 08:00 - 23:59 |
| Sunday | 00:00 - 01:00 08:00 - 23:59 |
All Firefly reviews
Firefly reviews at Barcelona-El Prat Airport
Recent reviews
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10,0
Cons: Entregue el coche con el combustible lleno y la chica que le recibió me dijo que le tenia que mostrar la factura de carga de combustible y no la tenia, me la exigió y tube que volver a reponer combustible con €4 más mostrarle la factura que ella tenia que comprobar que el coche estaba full de gasoli
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2,0
Pros: Nothing
Cons: Everything. The office was closed. I had to get a car from another company.
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6,4
Aceptable
Pros: Muy fácil la devolución, la recogida del coche una vez realizado el trámite.
Cons: Piden documentación que no corresponde y no tiene ninguna razón de ser solicitada. Por ej NIE a extranjeros comunitarios. El pasaporte y el carnet de conducir es suficiente en cualquier otra empresa. Es una documentación que ninguna otra empresa exige y que no tiene ningún valor a la hora de alquilar un coche. Ya que en esta documentación no figura el domicilio de la persona. Tampoco se informa de que hubiese que llevarla cuando se hace la reserva.
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2,0
Pros: Nothing
Cons: Everything. The office was closed. I had to get a car from another company.
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6,4
Aceptable
Pros: Muy fácil la devolución, la recogida del coche una vez realizado el trámite.
Cons: Piden documentación que no corresponde y no tiene ninguna razón de ser solicitada. Por ej NIE a extranjeros comunitarios. El pasaporte y el carnet de conducir es suficiente en cualquier otra empresa. Es una documentación que ninguna otra empresa exige y que no tiene ningún valor a la hora de alquilar un coche. Ya que en esta documentación no figura el domicilio de la persona. Tampoco se informa de que hubiese que llevarla cuando se hace la reserva.
review from
Rated no. 10
Goldcar Rental SP
4,6 Okay (12 reviews)
1 location at Barcelona-El Prat Airport
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Goldcar Rental SP reviews
Car hire locations
Goldcar Rental SP
Locations at Barcelona-El Prat Airport
Polígono MAS BLAU II
+34 902 119 726
All Goldcar Rental SP reviews
Goldcar Rental SP reviews at Barcelona-El Prat Airport
Recent reviews
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3,6
Goldcar runs a scam with Kayak
Cons: Pickup was in Barcelona Airport. The price per day that you book via Kayak does not include a bonus fee (for me it was an airport tax + 25 euros = 28 euros) for rentals. Additionally, I returned and a difficult-to-see dent in the side of the car was blamed on me. It was so small and difficult to see that I cannot say whether it was there when I rented the car. I am now in legal proceedings with them over the issue.
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2,0
Malísimo
Pros: Trabajando en las líneas aéreas, les llame que iba a llegar en vez de las 2200...el próximo día a las 1300.. no me reservaron el coche, y cuando llegue no tenia coche ninguno!! Me habían cobrado la tarjeta de crédito y la compañía intermediaria car trawler no me quería devolver el dinero!! Tuve que alquilar otro coche en el momento y me costo 200 euros más del precio original con otra compañía. Soy miembro del sindicato de pilotos y azafatas internacionales y somos muchos. Ya he escrito para que ningún miembro use ni kayak ni gold car ni car trawler.... asi no se hacen las cosas! Y lo último, las chicas de goldcar en el Prat pasaban olímpicamente de mi y no les importaba absolutamente nada... una vergüenza !!
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2,0
Una estafa
Cons: Terminamos pagando 4 veces más de lo que dice Kayak. Se aprovechan de la gente. Mucha letra pequeña.
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2,0
Cons: Se Requiere una fianza de 3300€ mientras que en la web anunciaban 2000€, básicamente obliga al cliente a pagar el seguro para no tener que dejar una fianza que devuelven en 20 à 30 días.. Sin hablar de otros sobre costes no anunciados. Precio de la reserva 342€, precio final 605€ . Absurdo.
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2,8
Cons: Por que aparte que había el envoltorio de un preservativo, vosotros engañais con las cantidades a cobrar. No alquilare mas con todo esto con vosotros
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6,0
Pros: El coche estaba limpio y acorde a nuestra necesidad.
Cons: Durante la recogida debimos esperar 50 minutos y no había ninguna persona a la que preguntar. Debimos llamar a la línea de pago e intentar resolver.
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5,6
Carisimo!!!!
Pros: Creo que Goldcar es la más cara de todas porque se saca de la manga el seguro y ya no compensa
Cons: Muy cara con el tema del seguro
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3,6
Cons: La falsedad que tienen Vds. a la hora de publicitar el importe del coche de alquiler. Posteriormente te encuentras con sorpresas. Como por ejemplo la taxa de combustible.
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3,6
Goldcar corre una estafa con Kayak
Cons: La recogida fue en el aeropuerto de Barcelona. El precio por día que haces la reserva a través de Kayak no incluye una tasa extra (para mí fue un impuesto al aeropuerto + 25 euros = 28 euros) para alquileres. Además, regresé y me echaron la culpa de una abolladura difícil de ver en el lado del coche. Era tan pequeño y difícil de ver que no puedo decir si estaba allí cuando alquilé el coche. Ahora estoy en un proceso legal con ellos sobre el tema.
review from
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3,6
Goldcar runs a scam with Kayak
Cons: Pickup was in Barcelona Airport. The price per day that you book via Kayak does not include a bonus fee (for me it was an airport tax + 25 euros = 28 euros) for rentals. Additionally, I returned and a difficult-to-see dent in the side of the car was blamed on me. It was so small and difficult to see that I cannot say whether it was there when I rented the car. I am now in legal proceedings with them over the issue.
review from
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2,0
Malísimo
Pros: Trabajando en las líneas aéreas, les llame que iba a llegar en vez de las 2200...el próximo día a las 1300.. no me reservaron el coche, y cuando llegue no tenia coche ninguno!! Me habían cobrado la tarjeta de crédito y la compañía intermediaria car trawler no me quería devolver el dinero!! Tuve que alquilar otro coche en el momento y me costo 200 euros más del precio original con otra compañía. Soy miembro del sindicato de pilotos y azafatas internacionales y somos muchos. Ya he escrito para que ningún miembro use ni kayak ni gold car ni car trawler.... asi no se hacen las cosas! Y lo último, las chicas de goldcar en el Prat pasaban olímpicamente de mi y no les importaba absolutamente nada... una vergüenza !!
review from
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2,0
Una estafa
Cons: Terminamos pagando 4 veces más de lo que dice Kayak. Se aprovechan de la gente. Mucha letra pequeña.
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2,0
Cons: Se Requiere una fianza de 3300€ mientras que en la web anunciaban 2000€, básicamente obliga al cliente a pagar el seguro para no tener que dejar una fianza que devuelven en 20 à 30 días.. Sin hablar de otros sobre costes no anunciados. Precio de la reserva 342€, precio final 605€ . Absurdo.
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2,8
Cons: Por que aparte que había el envoltorio de un preservativo, vosotros engañais con las cantidades a cobrar. No alquilare mas con todo esto con vosotros
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6,0
Pros: El coche estaba limpio y acorde a nuestra necesidad.
Cons: Durante la recogida debimos esperar 50 minutos y no había ninguna persona a la que preguntar. Debimos llamar a la línea de pago e intentar resolver.
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5,6
Carisimo!!!!
Pros: Creo que Goldcar es la más cara de todas porque se saca de la manga el seguro y ya no compensa
Cons: Muy cara con el tema del seguro
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3,6
Cons: La falsedad que tienen Vds. a la hora de publicitar el importe del coche de alquiler. Posteriormente te encuentras con sorpresas. Como por ejemplo la taxa de combustible.
review from
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3,6
Goldcar corre una estafa con Kayak
Cons: La recogida fue en el aeropuerto de Barcelona. El precio por día que haces la reserva a través de Kayak no incluye una tasa extra (para mí fue un impuesto al aeropuerto + 25 euros = 28 euros) para alquileres. Además, regresé y me echaron la culpa de una abolladura difícil de ver en el lado del coche. Era tan pequeño y difícil de ver que no puedo decir si estaba allí cuando alquilé el coche. Ahora estoy en un proceso legal con ellos sobre el tema.
review from
Rated no. 11
SOLMAR
3,8 Mediocre (2 reviews)
3 locations at Barcelona-El Prat Airport
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SOLMAR reviews
Car hire locations
SOLMAR
Locations at Barcelona-El Prat Airport
AEROPUERTO EL PRAT *** NO TRUCK RETURN ***
+34 934 788 795
BARCELONA AIRPORT
Barcelona Airport (Shuttle) / C/Marina, 20 Poligono Fenollar Sud-Bullidor
All SOLMAR reviews
SOLMAR reviews at Barcelona-El Prat Airport
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4,4
Off airports issue
Pros: Helpful staff doing the best they can within company strategy and charges.
Cons: Long wait for shuttle when I landed, then to be told my return flight at 7 am was too early and I would need to pay 40 Euro for shuttle. I am sure it is in the small print somewhere but in the middle of an off fire tradingvedtste your choices are then limited.
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3,2
Simplemente es una estafa
Pros: Pese a ser una estafa, el servicio pésimo y demás inconvenientes el coche estaba bien.
Cons: Tardaron en recogerme casi una hora en la terminal 1, cuando llegaron había 20 personas esperando y solo espacio para 7 ocupantes. Por suerte entré en el primer viaje. Al llegar a recoger el vehículo otros 20 min de espera. Sobre el precio acordado directamente te cobran 59 euros más, por lo que el precio ya supera o iguala el de otras compañías que no son low cost. Llamé varias veces a la central de Barcelona, directamente no te cogen el teléfono. Pacté un regreso a una hora, se confundieron al ponerlo en el contrato y me cobraron 87 euros más por 3 horas de retraso, lo cuál fue un error de la compañía ya que deje clara la hora de mi vuelo. En resumen, merece la pena alquilar con cualquier otra compañía, ahorras tiempo y dinero.
review from
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4,4
Off airports issue
Pros: Helpful staff doing the best they can within company strategy and charges.
Cons: Long wait for shuttle when I landed, then to be told my return flight at 7 am was too early and I would need to pay 40 Euro for shuttle. I am sure it is in the small print somewhere but in the middle of an off fire tradingvedtste your choices are then limited.
review from
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3,2
Simplemente es una estafa
Pros: Pese a ser una estafa, el servicio pésimo y demás inconvenientes el coche estaba bien.
Cons: Tardaron en recogerme casi una hora en la terminal 1, cuando llegaron había 20 personas esperando y solo espacio para 7 ocupantes. Por suerte entré en el primer viaje. Al llegar a recoger el vehículo otros 20 min de espera. Sobre el precio acordado directamente te cobran 59 euros más, por lo que el precio ya supera o iguala el de otras compañías que no son low cost. Llamé varias veces a la central de Barcelona, directamente no te cogen el teléfono. Pacté un regreso a una hora, se confundieron al ponerlo en el contrato y me cobraron 87 euros más por 3 horas de retraso, lo cuál fue un error de la compañía ya que deje clara la hora de mi vuelo. En resumen, merece la pena alquilar con cualquier otra compañía, ahorras tiempo y dinero.
review from
Rated no. 12
Economy Rent a Car
3,7 Mediocre (4 reviews)
1 location at Barcelona-El Prat Airport
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Economy Rent a Car reviews
Car hire locations
Economy Rent a Car
Locations at Barcelona-El Prat Airport
Aeropuerto de Barcelona - El Prat
+34 871 570 257
All Economy Rent a Car reviews
Economy Rent a Car reviews at Barcelona-El Prat Airport
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Find reviews that mention:
customer service
pick up the car
car company
shuttle from the airport
car insurance
car was clean
car available
extra day
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2,0
Complete headache
Cons: I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.
review from
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8,8
Fiat 500 around Catalonia
Pros: Staff was super helpful and quick to get me out the door and check back in. Car was spotless and smelled great. This Fiat drove smooth and handled the mountain roads very well. I had a wonderful 3 days driving around Catalonia.
Cons: 1. I was advised to pay for insurance online when booking so I did. When I showed up they said I had to buy insurance or they would have to put a hold on my creditcard for the Max allowed. I think only 1 of the insurances should have been needed but it seems like that unclear system is in place to maximize profits. 2. Finding this place was very difficult. My booking was through Economy Car Rental. Everyone told me there was no such thing at the Barcelona airport. I finally figured out (from a shuttle bus driver) that it was probably AutoClick and off airport grounds. This type of info could have been so dam simple to relay to me in an email with the confirmation booking. A little map maybe showing me where pickup was as well as the name change. If it was in my email I sure did not find it.
review from
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2,0
Complete mess!
Pros: Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!
Cons: Everything. Never got picked up and never to rental car. A complete mess and failure!
review from
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2,0
Bad bad badly
Pros: Nothing
Cons: Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there
review from
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2,0
¡un lío completo!
Pros: Nada. El servicio de transporte nunca llegó a recogerme y nunca me cogió el coche. Intentó llamar muchas veces, tanto el número local de Barcelona como el alquiler de coches Autoclick que se suponía que iba a cumplir con la reserva, y el servicio de atención al cliente de Estados Unidos para la economía. ¡nadie respondió en España!
Cons: Todo. Nunca me recogieron y nunca alquilaron el coche. ¡un desastre y un fracaso completos!
review from
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2,0
Mal mal mal
Pros: Nada
Cons: Es difícil encontrar la empresa, bajo otro nombre que no aparece en el bono o en la web , el seguro no era apto para España, así que pagamos más. Nos dieron un mini coche y ordenamos economía. Después de dos horas finalmente encontramos este lugar que todavía tomó más de dos horas en coche de allí
review from
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2,0
Complete headache
Cons: I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.
review from
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2,0
Complete mess!
Pros: Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!
Cons: Everything. Never got picked up and never to rental car. A complete mess and failure!
review from
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2,0
Bad bad badly
Pros: Nothing
Cons: Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there
review from
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2,0
¡un lío completo!
Pros: Nada. El servicio de transporte nunca llegó a recogerme y nunca me cogió el coche. Intentó llamar muchas veces, tanto el número local de Barcelona como el alquiler de coches Autoclick que se suponía que iba a cumplir con la reserva, y el servicio de atención al cliente de Estados Unidos para la economía. ¡nadie respondió en España!
Cons: Todo. Nunca me recogieron y nunca alquilaron el coche. ¡un desastre y un fracaso completos!
review from
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2,0
Mal mal mal
Pros: Nada
Cons: Es difícil encontrar la empresa, bajo otro nombre que no aparece en el bono o en la web , el seguro no era apto para España, así que pagamos más. Nos dieron un mini coche y ordenamos economía. Después de dos horas finalmente encontramos este lugar que todavía tomó más de dos horas en coche de allí
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Car hire locations at Barcelona-El Prat Airport
Top tips for hiring a car at Barcelona-El Prat Airport
- Book your car hire at Barcelona-El Prat Airport at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car at Barcelona-El Prat Airport
Which car hire companies will pick you up at Barcelona-El Prat Airport?
Car hire companies that offer shuttle or pick-up services from Barcelona-El Prat Airport to off-airport locations include Ace, Advantage, Alamo, Autoclick Rent A Car, Avis, Budget, Centauro, Dollar, Enterprise, and Europcar.
