Book Ace hire cars in Aurora

Aurora, CO, United States
Oct 7 — Oct 14
Same drop-off
Aurora, CO, United States
Fri 7/10
Noon
Fri 14/10
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews for Ace in Aurora

Overall rating5.0 OkayBased on 703 reviews
Cleanliness
4.8
Comfort
5.7
Overall
4.8
Pick-up/Drop-off
4.6
Value for money
5.4

Recent reviews

Traveller rating
89
72
126
236
2
Find reviews that mention:
6.0
The pick up took a long time. There were 3 people helping customers but it took a really long time. Drop off was much easier. Car was nice and clean.Reviewed Sep 29 2022
review fromkayak
2.0
ScammersReviewed Sep 10 2022
review fromkayak
10.0
The counter person, Lorenzo, was extremely helpful with tips, directions and insights to the Denver/Boulder area.Reviewed Aug 18 2022
review fromkayak
6.0
My negative experience was the hidden fees. When I went online and booked my reservation for the vehicle the price was $136.26. After getting my $200 deposit back I had to pay $289.09. When questioned the man at the counter said taxes and fees. Taxes and fees should not add up to over $150 of the initial price. I WILL NOT be using ACE again and will notify all around me to stay away.Reviewed Aug 16 2022
review fromkayak
4.0
When arrived to Denver airport, I contacted Ace for shuttle information through the 866/877 phone number and I was unable to reach anyone. The phone line would continue to disconnect on me. Never spoke to a human and they do not have a direct number to the office. After finally finding a shuttle, there was no sense of urgency when waiting in line at the office. They were focused on upsells and inducing fear tactics to upswell guest. I purchased insurance online when booking the vehicle and told them I already had it. When checking out I noticed they added additional liability insurance without me knowing and told him to remove it. After that the employee turned off his smile and kept making snark comments that I’m going to be liable if I get into a wreck. I heard him tell one guest that their insurance won’t cover the car if they get in a wreck and will be responsible for rental fees for the time the car is getting repaired. Not true in most cases. Didn’t show me where the car was and just said the car was out there somewhere. I noticed most guest that didn’t purchase all their add one were treated rudely. A guest needed assistance in finding their car and he told her just push the button on the remote, ignored her and went to the next guest. I chose this place for the price but I will gladly pay more for better customer service. Will not recommend. Also take your own pictures of the car as they missed some big scratches on the carReviewed Aug 2 2022
review fromkayak
10.0
ASHLEY was amazing. Friendly, helpful and the rental went quick and seemless. Keep her, promote her!!!Reviewed Jul 19 2022
review fromcheapflights
8.0
The extra fees!Reviewed Jul 11 2022
review fromkayak
2.0
Found out at the counter that their cars cannot be driven out of state (Colorado). Was left with my family at the beginning of a 10 day road trip with no car. No warning or notice during booking. Had to make a last second rental with another rental agency for $300 more. Poor poor poor.Reviewed Jul 10 2022
review fromkayak
2.0
they are not upfront & honest with you about a lot off stuff. they lied to me about gas prices in order for me to prepay for the fuel, didn’t explain any of there insurance coverage packages & charged me more that $100 over the total. the guy i dealt with had an attitude & very unprofessionalReviewed Jun 23 2022
review fromkayak
4.0
Firstly to begin with they didn’t have a car that I booked and made me wait for more than an hour which was very unprofessional. Nextly, the car they provided me had a service due past and was scary to drive when you are in vacation. The cars pick up was bad, the tire pressure was low and with such car and service I definitely would not be renting with them again.Reviewed Jun 15 2022
review fromkayak
10.0
I liked the customer service, the reliable shuttle, the clean car.Reviewed May 16 2022
review fromkayak
4.0
Waited for 30 minutes for the shuttle from the Denver Airport to the Ace Rental Center. Called for a pickup after 20+ minutes but could only get through to the Vegas location as Denver supposedly didn’t have a phone number (only an email?). When finally picked up it took another 20+ minutes to get to the rental center (in little traffic). Cant’t say I’ll use Ace againReviewed Apr 11 2022
review fromkayak

Where can I find Ace hire cars in Aurora?

6130 North Jackson Gap Way, Ace car hires

Address

6130 North Jackson Gap Way

Hours

Saturday06:00 - 22:00
Monday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Tuesday06:00 - 22:00
Friday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 877 247 3362

Good to know

Most popular location

6130 North Jackson Gap Way

FAQs about hiring a car from Ace in Aurora