It was good no problems made it on time for the next flight overseas!
It was good no problems made it on time for the next flight overseas!
The flight was good but my neighbor had the vent open full power for the whole flight and because the air was blowing from the side instead of from the top and I got very cold and ended up with a sore throat.
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
They have misplaced my one checked bag which I have not received in Philadelphia and have lodged complaint with American Airlines, the staff of Indigo was rude with us, at the checking counter, I think she purposely withheld my one of the checked bag, because the American Airlines staff told me that bag was not received at Doha airport. Kindly help me with one of my checked bag to get it. My flight was from Mumbai to Doha and then Doha to Philadelphia.
After going through security and waiting for the flight at the gate, there was no access to bathrooms and no place to charge a phone while waiting for the flight. But once I was on the plane, everything was very good.
There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.
Boarding process was terrible. Will not travel Qatar Airways if I had an alternative. The food was one of the worst, even for airline food.
They ran out of some of the popular food items. 😞
In spite of placing requests for vegetarian food, I didn’t get it because they ran out of stock. According to crew, only fixed number of vegetarian orders will be carried. Typically, they should have checked and served those who had specifically requested. I was one of those to get the food last.
Qatar Airlines code share with Indigo has been a terrible experience for me on these notes: 1. Indigo changed by flight without informing me of the change, they did not ask me if I am okay with the change. I discovered this change when I was trying to do online check-in through the Qatar mobile app. When I called Qatar customer support, they mentioned Indigo changed my flight due to the original flight being cancelled, but the fact is that flight was scheduled and departed correctly, it was never cancelled. 2. When asked why my flight was changed without informing me, they mentioned that they sent email/phone call to my travel agent, and it is was my travel agent that did not inform me, which again was another false statement. 3. I called Qatar Airlines (third call on the day of my trip) to request them to put me back on the same flight, they mentioned that they could for an extra $2500, as the original class I was booked on was not available, we are still talking economy only not business class, I said no way. 4. I called the travel agent, and they mentioned that they will work with Indigo and asked me to be prepared to travel on the later flight I was bumped to. While I was making my hotel/taxi arrangements for the new flight, I got a call and email saying they were able to get me on the original flight with no extra cost. So, after 2+ hours of talking to customer support, and a lot of stress on my last day of vacation, I flew back as originally scheduled, but this nightmare is just a horrible experience that I will never fly on Indigo/Qatar again. Thanks and regards, Vijay
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Generally good. The crew is excellent. The food could be better.
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
worst experience ever i choose my seat in advance and also have my seat selected in my boarding and the they told me that my seat has been changed without notify me
Food could have been better especially the breakfast. Overall it was a good flight
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
Even though my seat is a paid seat, I was told to give up my seat to a passenger. I tried to ask the CA to negotiate, and when I spoke in Japanese, the CA fled. I had to find a Japanese CA and ask them to deal with it. . After takeoff, I spilled my coffee, and when I asked the flight attendant for a towel, she told me to wipe it off with a wet tissue. My clothes got wet, so I asked CA for an extra blanket, but I had to wait for an hour.
I paid extra for a seat with more leg room but they changed the plane and found myself in an ordinary seat. This is expensive at 50€
Loved the check-in experience. Very friendly staff and not crowded. I did wind up with a middle-middle seat, which was quite uncomfortable. Always appreciate the very professional staff on TAL.
3 of us were in the business class. All good except the Flight out of Mumbai is too early. It is at 6:30 am. Reporting is at 4 am. We had to get up at 3 am. US connection has 4-5 hours of layover. It would be nicer to start the India flight late (give more time to sleep at home) and have less layover duration in IST.
for the very long way the flight has to be more confortable it was very dirty the wc was not clean
COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
First class payment but wife’s seat broken, would recline but not lay flat. On previous flight, delays and ground crew malfunctions connecting jetway made us miss flight to Houston. I asked twice for a cart to assist us getting across the massive Istanbul Airport, but was denied. We are both over 70.
Flight canceled and uncanceled. I had already rebooked and so have to pay for both. No one is willing to admit fault
Traveling is Okay, but staying in Istanbul, specially Wi-Fi in airport terrible.
I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore
Staff didnt want to work, had to get up to get food and ear plugs myself even after calling the attendant multiple times. Both bags were not recieved in Dubai, called the next day to confirm bags were recieved and had to go to airport to pick up the bags. Now coming back to LAX one bag made it and the other bag is still missing.
I have been traveling for over 30 years, and this was THE worst experience ever. The guy that was checking in at Dubai, didn’t have any professionalism or curtesy. During the flight, You had to wait a while just to get something to drink. They didn’t transfer all my luggage, even after they made me pay $155 extra for one small gallon of Zamzam water, and that luggage is still missing after three days of my arrival. NEVER AGAIN..,
I had 1:50 hrs to change planes in Cairo and my suitcase was delayed from Cairo to Casablanca. I was one of several passengers that faced this issue coming from various locations into Cairo and onwards to Casablanca, with a transit time of two hours or less. (I was told 16 suitcases were delayed). The transit time of 1:50 hrs is obviously not enough for EgyptAir to transfer baggage, why sell tickets with such short transfer time if they can't handle it? Moreover, they would not reimburse me for expenses I incurred because of delayed luggage. I will not be taking EgyptAir again.
Comfortable flight with decent legroom and good seats. The crew were helpful and courteous and managed well with the stressful boarding and the chaos that’s involved. The food was decent, more than expected from a short flight like this. The only reservation I have was that the crew allowed passengers to board With massive amounts of hand luggage which were piled up on the empty seats next to passengers and and it was a risk to all passengers in the case of turbulence or emergency landing. I’ve never seen this ever on any flights I have boarded with many other airlines.
Chaotic boarding began 5 minutes before departure without any announcements explaining the delay. Once on board, an outdated 737 greeted me, without of WiFi. The crew hastily placed trays in front of passengers without any interaction or smiles, only to swiftly retrieve them and vanish for the remainder of the flight. The food provided was inedible, but there were decent juice options like guava and strawberry. The only reason I chose this flight was because of its schedule; otherwise, I would have opted for a different airline.
The crew in Business class for me departure and return were very pushy and rude. They would place the food in front of you and majority of the time remove your meal and toss it without asking if you were done. At one point on the return flight one of them crew members completely missed my sister and when I told another crew member who told that person in their language, she got an attitude and didn't offer her some of the other options they had like yogurt. They need to also take into account that not everyone can eat nuts and that shouldn't be on everyone's plate. Also the plane is dirty! I had to thoroughly wipe down every inch of my area and it was just nasty. The reclining seat struggled to fully extend. For the amount of money I paid for business class I expected better.
Flight was supposed to take off Saturday at noon. Bumped for unknown reasons until 2 am, then 9 am, then noon, then we don’t know. Not weather related. Dismal and non existent customer service. No 24/7 relations. Couldn’t get my bag back to attempt to get on another flight until 5pm Saturday. Will never take this airline again!
Greater clarity in organizing line-ups for the various boarding groups would have made it easier for all. Due to the many children, the announcements could not be heard clearly enough, so a simplicity in organization would have helped.
Too difficult to indicate and receive vegetarian food. And staff was rude about it. Other passengers felt sorry for me.
Egypt air needs to improve its crew; they're not polite.
I liked how nice the crew were. The seat could be better and more comfortable. The movies could be newer. The entertainment movies were all old