Find cheap flights from Rwanda to South Africa

Find cheap flights from Rwanda to South Africa

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Rwanda to South Africa flight information

Popular destinations Johannesburg, Cape Town, Durban
Flights depart from Rwanda
Flight price R4 629
Distance 3 034 km
Airlines RwandAir, South African, Ethiopian Air

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Book cheap flights from Rwanda to South Africa (return)

Airports
Origin
Kigali
R4 629
only
R4 629
Destination
Cape Town
R8 148
only
R8 148
Johannesburg
R4 629
only
R4 629
Fri, Jan 17
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Mon, Feb 17
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R4 629
Trip: 32 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
JNB
Excellent 8,3

Pros: Information during flight

Cons: No TV or programmes to entertain slong

KGL
DXB
Excellent 10,0

Pros: Food and in-flight services

Cons: Entertainment package

KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

EBB
KGL
Okay 4,6

Pros: The crew members are very polite and professional

Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small

NBO
KGL
Excellent 10,0

Pros: Fligh was on time, front desk staff were very helpfful, flight staff were friendly

Sat, Dec 7
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Mon, Dec 9
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
25h 35m
R7 257
Trip: 3 days
7,5Good Show reviews
Overall 7,5 Good
Based on 1 800 reviews
Overall
7,5
Boarding
7,6
Comfort
7,4
Crew
7,9
Entertainment
6,6
Food
7,2
JNB
WDH
Mediocre 2,0

Pros: Not on the flight

Cons: Connecting flight was late

JNB
LUN
Excellent 10,0

Pros: For a flight of 1 1/2 hours, we were served a delicious hot lunch.

EBB
JNB
Excellent 8,0

Pros: For one reason or another, my vegetarian meal wasn’t reserved ahead of time. The ground staff and then the crew on board were very helpful to ensure that I had a proper vegetarian meal nonetheless.

JNB
JFK
Mediocre 3,6

Cons: 16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie.

JFK
JNB
Mediocre 3,6

Pros: Not much

Cons: The flight was delayed and now one wanted to help in order to make my connecting flight in Johannesburg to Windhoek. I missed it with 5 minutes.

Thu, May 14
KGL
Kigali Intl
CPT
Cape Town Intl
21h 25m
Tue, May 19
CPT
Cape Town Intl
KGL
Kigali Intl
22h 05m
R8 148
Trip: 6 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
EWR
ADD
Excellent 9,3

Pros: No problems

ARN
OSL
Excellent 10,0

Pros: Super confortable

ORD
ADD
Okay 4,3

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

ADD
NIM
Excellent 8,3

Cons: Better seat

IAD
ADD
Good 6,6

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Fri, Feb 21
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Mon, Mar 2
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R4 673
Trip: 11 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
MBA
KGL
Excellent 10,0

Pros: The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.

BJM
KGL
Excellent 8,0

Pros: Good

KGL
JNB
Excellent 10,0

Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.

KGL
NBO
Good 7,6

Pros: Landing was very smooth. I got window seat as requested.

Cons: My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps.

KGL
JNB
Good 6,0

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

Sat, Feb 15
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
3h 50m
Fri, Feb 21
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R4 848
Trip: 7 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
DLA
BZV
Good 6,6

Pros: They respect the timing

Cons: The luggage escalator is not working and you have to carry it from one point to another...

NBO
EBB
Good 7,0

Cons: The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived.

KGL
JNB
Excellent 10,0

Pros: Everything was perfect. On time arrival.

Cons: Loud Nigerian co-passengers

LGW
KGL
Excellent 10,0

Cons: Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi

DXB
KGL
Okay 5,6

Pros: Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.

Wed, Jan 22
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
3h 50m
Sat, Feb 15
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R4 862
Trip: 25 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
EBB
KGL
Okay 4,6

Pros: The crew members are very polite and professional

Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small

MBA
KGL
Excellent 10,0

Pros: The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.

NBO
KGL
Excellent 8,4

Pros: The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline.

Cons: Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases.

KGL
DXB
Excellent 9,0

Pros: Nice blankets. Good service.

Cons: Food wasn't that great and juices were very sweet (tasted like sugar water)

KGL
BRU
Good 6,6

Pros: Good and clean planes, good service

Cons: We had couple of ours delay and not well communicated

Tue, Feb 25
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
3h 50m
Mon, Mar 2
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R4 862
Trip: 7 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
EBB
KGL
Excellent 10,0

Pros: Timeliness, Service, Cleanliness Comfort

KGL
JNB
Good 7,6

Pros: movie dinner on each leg of the flight

Cons: the movie didn't finish in the first leg and they didn't show it for the second leg, so I never learned the ending the flight arrived 40 minutes late

KGL
BRU
Good 6,6

Pros: Good and clean planes, good service

Cons: We had couple of ours delay and not well communicated

KGL
JNB
Excellent 10,0

Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.

KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

Fri, Apr 3
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 30m
Sun, Apr 12
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
4h 50m
R4 862
Trip: 10 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
EBB
KGL
Excellent 10,0

Pros: Timeliness, Service, Cleanliness Comfort

KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

EBB
JUB
Excellent 10,0

Pros: Everything was on time and comfortable. Will take the same flight again in the future.

NBO
KGL
Excellent 8,0

Pros: Nice comfortable new planes.

Cons: There wasn't much not to like.

JNB
KGL
Excellent 10,0

Pros: What did you like? the attendants were very kind

Thu, Dec 19
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
3h 50m
Tue, Jan 14
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
6h 50m
R8 162
Trip: 27 days
7,5Good Show reviews
Overall 7,5 Good
Based on 1 800 reviews
Overall
7,5
Boarding
7,6
Comfort
7,4
Crew
7,9
Entertainment
6,6
Food
7,2
JNB
HKG
Okay 5,6

Pros: The crew was useless. They spent the duration of the flight gossiping among themselves in the galley. In fact one was close to believing they were the Springboks because they spent the whole time in a rugby scrum in the back galley. One had to constantly ring for them to get their attention.

Cons: In addition, a male FA was so animated in conversation that his homophobic rant (not directly at anyone in particular) was particularly disturbing. Prior to check in, the heavily overweight female FA's brought on board absolutely humongous bags which they placed in the back luggage bins hogging at

DAR
JNB
Excellent 8,0

Pros: The food was really nice and the crew were very helpful.

Cons: Our experience could have been better if the flights were on time and if the boarding process was a little more organized. Otherwise, we had a great experience with SA airlines and will most likely fly with them again.

JNB
PER
Good 6,0

Pros: 1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities

Cons: 1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me.

DUR
JNB
Excellent 9,0

Pros: Crew were amazing

ACC
IAD
Good 7,0

Cons: My bags never arrived on time.

Sat, Apr 18
KGL
Kigali Intl
CPT
Cape Town Intl
21h 25m
Wed, Apr 22
CPT
Cape Town Intl
KGL
Kigali Intl
22h 05m
R8 250
Trip: 5 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
RUH
Mediocre 2,0

Cons: They know better than me

TLV
ADD
Good 7,3

Pros: Large space

Cons: Bording

TNR
ADD
Good 7,0

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

JIB
ADD
Good 6,0

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

ADD
VFA
Okay 5,3

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Thu, May 14
KGL
Kigali Intl
CPT
Cape Town Intl
21h 25m
Wed, May 20
CPT
Cape Town Intl
KGL
Kigali Intl
10h 55m
R8 250
Trip: 7 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
VIE
ADD
Good 6,3

Cons: Airport Addis Ababa is chaos.

ADD
MAD
Good 6,6

Cons: Chicken was undercooked. No power outlets.

ADD
ABV
Good 6,3

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

NIM
OUA
Excellent 8,0

Cons: Better seat

LUN
ADD
Okay 4,0

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Fri, Dec 20
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Fri, Jan 3
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R5 928
Trip: 15 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
LOS
KGL
Excellent 8,0

Pros: The Airbus. The crew's simple commitment to excellent service

Cons: The unconventional check in closure 90mins to departure even when the plan arrived late

KGL
JNB
Mediocre 3,6

Cons: THERE WAS MEAT INSIDE MY "VEGETARIAN" MEAL!!! This is totally unacceptable!

JNB
KGL
Okay 5,0

Pros: Friendly staff, decent snacks and entertainment options

KGL
DXB
Excellent 9,0

Pros: Nice blankets. Good service.

Cons: Food wasn't that great and juices were very sweet (tasted like sugar water)

MBA
KGL
Excellent 10,0

Pros: Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!

Thu, Dec 19
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
3h 50m
Sat, Jan 4
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R6 176
Trip: 17 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
JNB
KGL
Mediocre 3,3

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

KGL
JNB
Good 6,0

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

NBO
KGL
Excellent 8,4

Pros: The aircraft was nice, clean and seemed new. The staff was very professional, immaculate uniforms and appearance. Great attention to detail. We traveled from US - Nairobi - Kigali - Johannesburg, changing planes four times. These were some of the nicest planes. I felt very safe traveling this airline.

Cons: Too much bread in the meals. The meals were adequate in quantity but each meal came with two rolls, which was excessive. Just a note - for the boarding area in the airport. Please have restroom facilities in boarding area, past security so you can use the restroom without having to go through security again. Also, if food and beverage is available for sale in the boarding area more passengers would make purchases.

KGL
JNB
Excellent 8,3

Pros: Information during flight

Cons: No TV or programmes to entertain slong

KGL
JNB
Excellent 10,0

Pros: The Flight attendants are all awesome and undesrtanding...and the open wifi ate Kigali airport was great.

Sun, Apr 5
KGL
Kigali Intl
CPT
Cape Town Intl
15h 10m
Sat, Apr 11
CPT
Cape Town Intl
KGL
Kigali Intl
10h 55m
R9 097
Trip: 7 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
BJM
ADD
Okay 5,6

Cons: Old aircraft rickety seats

MQX
ADD
Mediocre 2,0

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

GRU
EZE
Mediocre 3,6

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

ADD
VIE
Okay 5,3

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

ADD
BOM
Excellent 8,0

Pros: After the Kigali Addisababa segment this was vastly superior with a newer aircraft

Wed, Apr 8
KGL
Kigali Intl
CPT
Cape Town Intl
21h 25m
Fri, Apr 17
CPT
Cape Town Intl
KGL
Kigali Intl
6h 54m
R9 155
Trip: 10 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
NIM
Excellent 8,3

Cons: Better seat

ADD
HKG
Excellent 9,6

Pros: Amazing crew!

ADD
EBB
Mediocre 3,3

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

ACC
ADD
Mediocre 2,0

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

CPT
ADD
Okay 5,3

Pros: They an amazing crew

Cons: They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special

Fri, Dec 20
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Sat, Jan 4
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R6 264
Trip: 16 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
MBA
KGL
Excellent 10,0

Pros: The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.

KGL
JNB
Excellent 10,0

Pros: Everything was perfect. On time arrival.

Cons: Loud Nigerian co-passengers

EBB
KGL
Excellent 10,0

Pros: Timeliness, Service, Cleanliness Comfort

DXB
KGL
Okay 5,6

Pros: Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.

EBB
KGL
Excellent 10,0

Pros: Rwanda Air is the best

Cons: Landing at Kigali was bit rough

Fri, Dec 6
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Sun, Dec 15
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
5h 20m
R6 600
Trip: 10 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
JNB
Excellent 8,3

Pros: Information during flight

Cons: No TV or programmes to entertain slong

KGL
LUN
Good 6,6

Pros: Food and free WiFi. Ample seating space.

Cons: Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled

KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

KGL
BRU
Excellent 8,6

Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.

Cons: Entertainment was limited.

LUN
JNB
Okay 4,4

Cons: No vegetarian option Bad boarding procedures, no one gets direction and it was very slow

Sun, Dec 15
KGL
Kigali Intl
CPT
Cape Town Intl
20h 50m
Tue, Dec 24
CPT
Cape Town Intl
KGL
Kigali Intl
23h 50m
R10 119
Trip: 10 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
SIN
ADD
Good 6,3

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

ADD
NIM
Excellent 8,3

Cons: Better seat

ADD
LHR
Good 7,6

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

ADD
MBA
Okay 5,3

Cons: Addis Ababa is chaos and not clean.

JIB
ADD
Good 6,0

Pros: The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening.

Cons: Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation

Fri, Dec 20
KGL
Kigali Intl
JNB
Johannesburg OR Tambo
5h 10m
Thu, Jan 2
JNB
Johannesburg OR Tambo
KGL
Kigali Intl
6h 50m
R6 936
Trip: 14 days
8,3Excellent Show reviews
Overall 8,3 Excellent
Based on 22 reviews
Boarding
8,1
Comfort
8,4
Crew
8,7
Entertainment
7,0
Food
7,8
KGL
JNB
Okay 4,3

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

KGL
BRU
Excellent 8,6

Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.

Cons: Entertainment was limited.

DXB
KGL
Okay 5,6

Pros: Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage.

JNB
KGL
Okay 5,0

Pros: Friendly staff, decent snacks and entertainment options

LGW
KGL
Excellent 10,0

Cons: Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi

Tue, Dec 17
KGL
Kigali Intl
CPT
Cape Town Intl
20h 50m
Mon, Jan 6
CPT
Cape Town Intl
KGL
Kigali Intl
10h 35m
R10 542
Trip: 21 days
7,2Good Show reviews
Overall 7,2 Good
Based on 2 219 reviews
Boarding
7,0
Comfort
7,2
Crew
7,6
Entertainment
6,7
Food
6,6
ADD
BJM
Mediocre 3,6

Pros: nothing really

Cons: entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed

JIB
ADD
Good 6,0

Pros: Airrbus A350 confort

Cons: Crew professionalism and food to be improved

ADD
MAD
Excellent 10,0

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

ORD
ADD
Okay 4,0

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

EWR
ADD
Excellent 9,3

Pros: No problems

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