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Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: Cabin crew was great at customer service. Very helpful.

Cons: The food was the same on consecutive flights, which made eating painful. And the Addis Ababa airport is very poor right now.

Pros: Amazing crew!

Pros: Food and drink was good.

Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Pros: Good service from the crew and food was good

Cons: Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)

Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Pros: Always on time

Cons: Food bad. Much better taste at the lounge in Doha

Pros: Amazing staff

Cons: Uncomfortable seats and poor entertainment systems

Pros: Yes Crew were indeed amazing!

Cons: Less fog in SFO

Pros: Cathay Pacific and crews were really good.

Cons: I suggest no seating reservation online.

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Pros: Great crew!

Pros: No problems

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!

Cons: Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly.

Pros: Perfect

Cons: Perfect

Pros: Tripulación muy atenta

Pros: On time departure and arrival. Hard working crew members.

Cons: No slippers for long flights.

Pros: Tripulación muy atenta

Pros: Amazing staff, clean plane, good food, comfortable seats in business

Cons: Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous.

Pros: There are very friendly

Cons: Just continue the better services

Pros: Perfect

Cons: Perfect

Pros: Excellent service provided by crew

Cons: Food needs improvement

Pros: Breakfast was good; the first meal was average

Cons: Power outage delayed the deboarding De boarding always done not at the terminal but to a bus

Pros: Boarding its took along , food it's bad

Pros: La tripulación excelente y nos dieron un obsequio

Pros: Amazing staff, clean plane, good food, comfortable seats in business

Cons: Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous.

Pros: Amazing aircraft! Amazing crew!

Pros: Perfect

Cons: Perfect

Pros: Absolutely professional!

Cons: Nothing all perfect

Pros: Crew was very attentive,

Cons: Have all the food choice in the menu available. And add sudoku to the game

Pros: The crew provide good service but personally i did not like the food that could be lot better.

Cons: Everything

Pros: The seats were comfortable. The entertainment system was wonderful.

Cons: The crew was disorganized.

Pros: Crew was very attentive,

Cons: Have all the food choice in the menu available. And add sudoku to the game

Pros: Crew was good

Cons: Boarding, comfort of seat

Pros: Amazing staff, clean plane, good food, comfortable seats in business

Cons: Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous.