Daily cleaning, installation of cabin HEPA filters on flights from Bengaluru (Bangalore)
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Scores according to KAYAK customer reviews
Pros: "Seats were ok but they often were out of vege options"
Cons: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Cons: "We’ve been waiting for almost an hour now for the bags to come out. This is insane"
Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."
Cons: "Food would have been better."
Pros: "Crew very hospitable and friendly."
Cons: "Food was mediocre quality."
Pros: "Food and leg room"
Cons: "All was fine"
Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."
Pros: "Nothing much except for Hamad Airport ."
Cons: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."
Pros: "Staff was great"
Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Pros: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Cons: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Pros: "Liked the fact that the pre-selected choice of food was served"
Cons: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Cons: "Seat to LA was broken"
Pros: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Cons: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Cons: "Great staffs and food service."
Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."
Cons: "Same as above"
Pros: "The friendliness of the staff from check in to arrival!"
Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."
Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"
Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."
Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."
Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Pros: "I was able to sit with my family - Our original seats were not together"
Cons: "Food choice"
Pros: "Leg room in economy"
Cons: "4am in the morning. I wish it was around 12 or 1am or 7am in the morning."
Pros: "Qatar Airways Is Fantastic Service"
Cons: "Service and Food Selection"
Cons: "I am platinium and got treated that way!!"
Pros: "Boarding experience was very good. Crew were attentive for the most part."
Cons: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."
Pros: "Friendly cabin crew"
Cons: "Economy class seats and the food table"
Pros: "Crew was excellent. Good flight"
Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"
Pros: "Overall the flight was great"
Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"
Pros: "The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight."
Cons: "The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA."
Pros: "The service on this flight was not very good. We almost missed our flight whilst waiting for a wheelchair for mother. She had to finally walk to the boarding gate because the wheelchair we had requested did not come."
Pros: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
Cons: "The economy seats are just not comfortable. The entertainment system is glitchy"
Cons: "I had three tickets (one my wifes which wasnt cancelled), wanted to utilize that since I was travelling with Toddler. The crew kept having some sit in that seat and that was a major concern for me"
Cons: "The Airlines is saying, They notified the travel agent. I did not receive any emails. I was able to do web checkin. Only when i went to the airport, I was told, the flight got cancelled. Had to stay 24 hours in Bangalore. Very BAD service."
Pros: "Crew we're friendly and helpful. Seats were good."
Cons: "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."
Pros: "Friendly crew"
Cons: "It was okay"
Cons: "Flight lest 2 hours late. Didn’t have my choice of meal. Cabin crew very inattentive. Worst flight ever with Emirates in business class"
Pros: "Great service and attitudes by staff."
Cons: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."
Pros: "I love everything about Emirates."
Pros: "Nice flight sttendents"
Cons: "Seats too small"
Pros: "Efficient and good actually good for airline food"
Cons: "Electronic equipment a bit out dated and below standard"
Cons: "Entertainment had very poor choices. Food was not good, even the crew didn’t have enough food for all passengers. Seat was uncomfortable. Would like to avoid this airline in future."
Pros: "so much service, I turned down breakfast."
Pros: "Good leg room"
Cons: "For an 8 hour flight - we were given a sandwich and breakfast. Expected to be served dinner and breakfast given the time."
Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"
Pros: "Almost everything !"
Cons: "Had to go and find a steward at one point to find out where my coffee had gone to."
Pros: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Cons: "Baggage policy cimmunication"
Cons: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Pros: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"
Pros: "E v e r y t h i n g ..... I understand now why they are the number ONE airlines in service. We travel enough to see the BIG difference. Thumbs up. Please don't change !!!!"
Pros: "Overall experiance."
Cons: "Nothing specially."
Pros: "Very nice staff. The journey was very smooth"
Pros: "Everything except landing"
Cons: "Rough landing"
Cons: "Service was not as good."
Cons: "Boarding of gate A20 location in Dubai"
Cons: "Crew woke us up to ask us if we wanted food. I've only ever been woken up before for safety reasons (seat belts, etc) We were not impressed with the arrival in Dubai. We came in a large plane and had to deplane very far from the terminal onto buses, down a long set of stairs. They did not send enough buses so we waited on the hot outside stairs for about 15 minutes. It took us a full 45+ minutes from landing to get to the actual terminal. We were grateful we had a long layover or we would not have made our connecting flight!"
Pros: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour/service was good."
Cons: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well."
Pros: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Cons: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"
Pros: "Excellent customer care and attention"
Cons: "got non-vegetarian food in spite of choosing veg. they said they didn't get the request. Unacceptable."
Pros: "Flight was comfortable, plenty of legroom, good entertainment options and food was okay"
Cons: "All flights were consistently delayed"
Pros: "The crew member was excellent,she went all out to make my journey easy and comfortable.I have sent an email to her superior,please use her as an example.if all attendants can serve and see to passengers like her will be beneficial for emirates"
Pros: "I flew Emirates for the first time. You guys rock. The stewardesses very quick to help with their smiley faces. The Asian vegetarian meal was okay."
Cons: "Why did I not fly with you guys before???"
Cons: "Vegetarian meal was bad in terms of quality and quantity."
Pros: "The entertainment system was okay. The cabin crew did the best they could, but did run out of the [honestly very mediocre] food."
Cons: "Emirates' economy cabin is extremely crowded. The food is mediocre even for airplane food."
Pros: "Everything...food and staffs were great"
Pros: "It was a smooth flight"
Cons: "It was ok"
Pros: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Cons: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."
Cons: "I had a terrible experience on my flight from BLR to LAX on 12/30/2016. My flight from BLR was delayed for 3 hours because of fog. I had a connection flight from Dubai at 3:15 pm the same day and I was going to miss it. I had a flight from LAX to SFO(I had booked this separately via a domestic airlines) on the 31st at 10 am. The ground staff at BLR told me that they would put me on the 8:30 am flight to LAX on 31st. That would mean more than a 12 hour wait at Dubai airport and they informed me that accommodation would be provided. Based on this I rebooked my LAX to SFO(I paid extra for this) for the next day. On reaching Dubai I was told that I will be put on the 3:30 pm flight on 31st instead of the 8:30 am flight. That would mean a 20 hour wait at the airport. I was also given a SINGLE food voucher and told that no hotel accommodation would be provided. I was also going to miss the LAX to SFO flight which I had rebooked. I requested the ground staff to try and put me on a direct flight to SFO instead. After begging them for a while they put me on a stand by status on the 7:30 am flight the next day. I spent 12 hours in the airport. That flight was further delayed by 3 hours. When my husband contacted the customer service on 31st morning, they told him that accommodation would be provided and sent me an email confirming that. This was in the morning after I had spent 12 hours in the airport. If accommodation was available why was I told by the ground staff that all rooms were full? I also saw them hand out hotel vouchers to other passengers with shorter wait times than mine. Was it based on their nationality(I sincerely hope not but the reviews I am reading of Emirates online suggest otherwise). Fog and other weather conditions are completely understandable but the discriminatory behaviour of the ground staff in Dubai was really disappointing. This new year weekend was my honeymoon and it was completely ruined because of this trip."
Pros: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Pros: "-Airbus A380 from dubai to SFO and backforth was very pleasant and almost zero noise in cabin. However flight design is little awkward that it squeezed me, wife and our baby in bassinet seat. - We had opted for Asian veg food and was very tasty and was served hot all the time. - Many restrooms - Travel accessories - Great entertainment options."
Cons: "- Cabin crew were bit rude and didn't care much even though we had baby when flying from SFO to Dubai. - Restrooms are oddly placed inside flight. - Can improve on food menu and varieties and also wish there were more snacks to munch. - Boarding process need to much more organized."
Pros: "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
Cons: "Medicore service tryed almost all major airlines,"
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Pros: "On time on each leg of the journey. Excellent food, excellent service. In flight Internet available for just US $2 for duration of the journey. Thoughtful meal selections and gifts"
Cons: "Seat selection is very constrained 48 hours before journey, even for passengers booked together on same ticket. Would strongly recommend that automatic default seating selection for passengers booked on the same ticket should be for all of them to be seated together, right from the time the ticket is paid for rather than having to individually select where each passenger sits."
Pros: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Cons: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Pros: "Space and cleanness"
Cons: "THe Hostess was not attentive and had to ask for things a few times. No goody basket was given although some pax did get it."
Pros: "I loved the food."
Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Pros: "More leg room"
Cons: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Pros: "The crew was OK, but nothing special."
Cons: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("
Cons: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Pros: "The crew was terrific."
Pros: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Cons: "For me this part is not applicable"
Pros: "Not much, seats are super uncomfortable"
Cons: "Better code sharing with KLM"
Pros: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Pros: "Crew was attentive. Timings were spot on."
Cons: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
Cons: "Boarding clusterf..."
Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Pros: "Entire trip was easy and comfortable."
Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Pros: "The airplane"
Pros: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Cons: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"
Cons: "The fligh Washington delay more than a hour"
Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"
Cons: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Pros: "25 min ahead schedule!!!"
Cons: "Cabin space, too narrow rows."
Pros: "It was a wonderful flight and service . Hospitality and welcoming."
Cons: "Nothing everything was amazing ."
Pros: "That flight have been short"
Cons: "Fly attendants have been in hurry when they served snack"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Cons: "Screen broke half way through flight. Food was poor"
Pros: "It was ok fligh"
Cons: "Food was not so good"
Pros: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Cons: "Only 1 bathroom (toilet) for all of first class"
Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"
Pros: "Hospitality of the flight attendants"
Cons: "Toilets could hv been cleaned more often"
Pros: "Short & easy flight"
Cons: "All ok"
Pros: "Always like Air France. They are in tune with keeping the traveler updated."
Cons: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"
Pros: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Cons: "They lost my luggage"
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "Seats were comfortable with good recline. Food was good, but not excellent."
Cons: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."
Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."
Pros: "tool me safe from one airport to another"
Cons: "wait time, food"
Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"
Pros: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Cons: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."
Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."
Pros: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Cons: "Vegetarian food choices always leave much to be desired."
Pros: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Cons: "Although incoming plane arrived late, flight home arrived 20 minutes early."
Pros: "Same as above, the crew was very friendly and the food was great."
Cons: "Seating was cramped and uncomfortable for a tall person."
Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19...still waiting for refund ??"
Pros: "The aircraft was good Ahead of time arrival Immigration at AbuDhabi"
Cons: "In tag"
Pros: "Great flight....enjoyed it thoroughly....."
Pros: "The crew was good. Loved the mango juice and veg food."
Cons: "The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more."
Pros: "The flight was on time. Food was reasonable."
Cons: "A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time."
Pros: "On time, drop off to home in Mercedes!"
Pros: "Picked me up from home in a Mercedes! Great, efficient service"
Pros: "The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!"
Cons: "Your crew all need customer service and etiquette training. ASAP!"
Pros: "Etihad crew are awesome. The A380 is the best plane in the skies"
Cons: "Free upgrade to business class? Because everything was perfect!"
Cons: "My baggage is missed on my trip"
Cons: "Overall cabin is too cold"
Pros: "Bangalore airport is a bit slow but everything works."
Cons: "Airport WiFi in Bangalore isn’t very good"
Cons: "Mishandled baggage"
Pros: "Crew were awesome, food was amazing"
Pros: "Good crew, good flight time"
Cons: "food choices and entertainment choices. Most of the people book return flight on the same month. If the choice are same in a long haul flight they get bored with entertainment choices."
Cons: "Bad service"
Cons: "Abysmal experience on our return flight! # Abu Dhabi Airport is so outdated and an embarassment compared to the other Regional Airports # Boarding procedure still shambolic # A330 seems old and uncomfortable - even though it is a new plane # Cabin Crew so unfriendly and sour # Toilets again disgusting within 30 minutes after taking off # Food still shockingly disgusting # Onboard entertainment still inferior to Emirates/Qatar/etc."
Pros: "Food was excellent! Crew was friendly Layover was short and the US immigration was completed during that time!"
Cons: "Check in procedures were very slow Could have a few more Asian and new movie collections On our return flight, the airline broke (completely ripped) the extending handle on my very sturdy, Samsonite suitcase! So, now I cannot drag the bag on it's wheels!"
Cons: "Salad that comes with Vegeterian meal."
Pros: "The crew is very friendly and pay attention to details. The layover of < 2 hours is perfect."
Pros: "short trip, crew was efficient, food was warm"
Pros: "I expected the same amenities that I had on the incoming flight, but it was not comparable for me. It was a different plane perhaps. Well, fine. But for an average woman to have the man next to me bodily impinging was beyond uncomfortable."
Cons: "I was in the center seat and I am not a large person. That this flight did not give me even the minimum body space. Perhaps it would make sense to offer a travel class where, in advance, one might choose a larger area but not as large as under business class. At least economy plus. Please!"
Pros: "Comfort on such a long flight was much better than other airlines. Food was great"
Cons: "Awful crew it was. They were non co operative to us."
Pros: "Preclerance system in Abu Dhabi"
Cons: "Seats in business class could definitely use an upgrade in this segment,.. not worth the business class premium vs. the longer segments"
Cons: "Seating was not so comfortable"
Pros: "Overall flight experience was good, but the ground staff need to be more real time responsive and should own responsibility."
Cons: "My baggage is still missing and no one is responding to number presented on the sheet in Chicago, very bad. Please get my baggage to me and be kind to the customers in aftermath of the services."
Pros: "Easy transfer immigration and security check"
Cons: "Impossible to contact on phone. When trying to change seats online but could not, I tried to contact on phone. Not possible at all. Finally had to do in airport when not many choices are not available"
Pros: "On time. Plane was clean. Security clearance was good."
Cons: "Food quantity and quality dropped to zero. Absolutely disappointed. I had travelled with etihad before. But this time I feel like not to travel with them again. In a 14 hour flight hardly one meal with 10 hour gap. Imagine if some one traveling with diabetic needs"
Pros: "all things like"
Pros: "Friendly staff"
Cons: "They need better food"
Pros: "Crew comfort"
Pros: "More food option"
Pros: "All ok."
Cons: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."
Cons: "Salty food"
Cons: "The boarding took forever. The lady issuing the boarding pass was new and took more than 40 mins to allocate us an upgraded exit row seat. I always felt the Abu Dhabi to NY flight has better service than Bengaluru to Abu Dhabi."
Cons: "Nothing not to like."
Pros: "The boarding process was seamless"
Cons: "The fact that my screen did not work and i could not sleep on the flight. It was very painful and nothing was done"
Cons: "Didn't have a good choice."
Cons: "They took a lot of time for check in .. although i made the online check-in"
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Cons: "The flight from Riyadh ALWAYS leaves late. Arabs have so sense of punctuality."
Cons: "Cabin crew was not responsive to our simple needs for glass of water or serving specific meals we had ordered(JVML). after lots of discussion they found the proper meals for us."
Pros: "The Inbound flight service to India was okay"
Pros: "That I had to book a different flight [singapore airlines] at the last minute which was actually a very good flight"
Cons: "Everything about it. Flight delyaed by..wait for it..46hrs..not storm not snow not rains..just mechanical issues which we were not updated about for 24 hrs...multiple round trips to airport and 100s of us were yelled at, by the "polite" etihad staff."
Cons: "The worst ever"
Airlines flying from Bengaluru (Bangalore) have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bengaluru (Bangalore)
Masks required on board, masks provided on flights from Bengaluru (Bangalore)
Social distancing seating
Middle seats unavailable to book on flights from Bengaluru (Bangalore)
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