|"Super comfortable beds, great gym!"||(in 23 reviews)|
|"Very nice staff, helpfull and welcoming!"||(in 42 reviews)|
|"All its hotel is excellent."||(in 21 reviews)|
|"Parking was too expensive!"||(in 17 reviews)|
|"No complimentary WiFi ($16 per day!"||(in 12 reviews)|
|"Poor front desk experience and dirty room"||(in 25 reviews)|
Staff was friendly, welcoming and made me feel at home. The manager, Mr. Tan, always checks in with me to make sure that everything is to my liking. I feel like a valued guest every time I visit.
Location was excellent, atmosphere at the Westin is always wonderful
Staff was ok.. not very enthusiastic when checking in or overly friendly
All great except we got the wrong room, plus slow valet
Excellent service for the most part. Loved the gym, great space for different types of workouts. Room was VERY well appointed. The rain shower head was great. It all had a very upscale swank look and feel to the place. Overall, I would definitely stay here again, the pros outweighed the cons.
Getting the car back into the valet every night took some time. Also, we had reserved a city view room. We ended up with a room facing to the interior of the hotel. We got there so late at night and had to just put the kids to bed, that it wasn't worth the hassle of packing up and moving to a new room. Would have been nice. But they gave me 2,000 SPG points for the mistake.
The location of this hotel was nice, but other than that, I was not impressed.
Walls are paper thin. Heard everything in the room next-door constantly. The amenities left a lot to be desired. Staff was slow to respond.
Great location - very nice and clean.
Nice hotel for overnight stay
1) clean bathroom 2) bath tub doesn't clog when you take a shower; commendable on this part. 3) bed was very comfortable.
1) Accepts pets; this should be flagged prior to booking. There should be an option for customers to select non-pet room esp if one has allergies. 2) Business practice of asking for advance credit card signature. 3) WIFI and use of business center equipment are not standard amenities and customer pays i.e. cost of WIFI is based on GB of data.
I think I got bit... there was something biting
Everything exceeded my expectations. The room was clean and the bed was super comfortable. Loved the rainfall shower.
The valet fee is overpriced. We were unable to get into our room because our lock needed to be charged. This was an inconvenience.
Good downtown location!
Within walking distance of tourist sites and great restaurants. Comfortable beds! Hotel bar had great happy hour and the bartender made the perfect old fashioned with love.
Attentiveness was wonderful
Everyone was very helpful & attentive!
The staff (including management) did not respond adequately to their system being down during check in. Problems like that are expected but management did not issue an apology to all guests waiting in line for 30+ minutes and did not show the urgency to find an alternate way to check in all the guests affected by the hotel's system outage.
I enjoyed the view from our hotel room into the interior of the hotel.
I was very disappointed that when I arrived to the hotel that they did not have the reservation information from booking.com and proceeded to have my guest and I wait, embarrassed, while they contacted booking.com to confirm my reservation. It was humiliating to be told in front of my guest that a reservation for me did not exist at that hotel.
Great location easy access to everything you would want to see in Washington , DC.
One small glass of bar wine was $10.00
Unfortunately, we had a medical emergency during our stay. The hotel staff was most understanding and supportive.
The staff, the design of the Hotel, quiet room, facilities.
The rooms in this hotel were very nice, much larger than I was expecting. The location of the hotel was ok, but if I was visiting Washington again I would stay somewhere closer to the White House and other tourist attractions.
The concierge on duty in the evenings was very unhelpful, and did not provide us with accurate information about opening times of some tourist attractions, how far the hote is from the airport, and opening/closing times of cafes around the hotel.
The comfort of the room and extra touches during the inauguration.
Good Location and Nice Hotel
I didn't Like the fact that the only way to park is with the Valet services....very expensive 35$ per night (Definetly too much)
the location of the hotel..room was nice and clean
Staff were helpful.
A visit to Washington, DC is inspiring for people the first time they arrive at America’s capital and it retains this sense of inspiration on subsequent visits. The city is a monument to American excellence, and when staying in such an auspicious place it is important to have the right accommodations. Being in the center of the city is critical, and that’s why the Westin Washington DC City Center is chosen by many tourists.
When describing the location as close to everything, it literally is. Located 5 blocks from the White House and the convention center, this hotel is all about being in the heart of DC. There’s much that guests can walk to as far as attractions, including the National Mall. Great eating is also a short stroll away as well.
As far as the hotel itself, to be located in such a desirable place means it must offer much to guests. With several different types of rooms all with views of the city, the accommodations live up to the expectations. There’s more though in the way of amenities. The Westin Washington DC City Center offers a fitness center, resources for business travelers, and a dedicated staff to help with wedding planning.
There are dining options available in the hotel as well. 1400 North and The Infamy Bar and Restaurant are great places for guests to unwind and enjoy a great meal. Reservations are required at Infamy, but not at 1400 North.
Book a great DC experience by being in the middle of the city at the Westin Washington DC City Center.
based on 541 reviews
Policies vary by room type and provider.
Guests with existing The Westin Washington, D.C. City Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Washington, D.C. City Center for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Washington, D.C. City Center is located at 1400 M Street Northwest in Downtown Washington D.C, 0,2 km from the centre of Washington. White House is the closest landmark to The Westin Washington, D.C. City Center.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Washington, D.C. City Center.
No, The Westin Washington, D.C. City Center does not offer free Wi-Fi.
No, The Westin Washington, D.C. City Center does not offer free parking.
No, The Westin Washington, D.C. City Center does not offer free airport shuttle service.
The Westin Washington, D.C. City Center is 5,9 km from Washington Reagan-National.
Yes, The Westin Washington, D.C. City Center is a pet-friendly hotel.
No, The Westin Washington, D.C. City Center does not have a pool on-site.
The Westin Washington, D.C. City Center has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.