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Distance to city centre
Distance to airport
|"Great pools and gracious staff."||(in 39 reviews)|
|"Our room was great!"||(in 24 reviews)|
|"Great facility with friendly staff."||(in 24 reviews)|
|"Weird house keeping service"||(in 3 reviews)|
|"Shuttle bus ends at 10 pm every day."||(in 2 reviews)|
|"The breakfast was not great."||(in 6 reviews)|
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Room was roomy with a beautiful view of the mountains. Pool staff were friendly and one of the operators were also.
We had one operator that needs a refresher course in manners. I called to ask if they had something available and instead of apologizing for not having it, I got a firm NO! And then when I asked if another dept could assist, again another NO! When I texted my greeter, it was the same girl and her reply was a little snide and when I responded to her saying she could have been nicer, I got no reply. No apology - no response at all. I would’ve expected more for the amount of money we spent to stay there. We’ve always had great experiences there and will continue to go.. Hopefully won’t have to deal with “Pua” again. She was efficient but she needs to remember the tourism industry is about hospitality and customer service.
The room was really great! Great kitchen and a lot of great spaces around the property to have a bbq. Also really loved the free shuttle buses that ran every 15 mins. Allowed us to go to the other hotels, shops, beach without having to hire a car. Also had great live music and happy hour every night at the bar!
A little bit far out and only one restaurant at the hotel. But was nice to explore on the shuttle bus.
The front desk staff was very unfriendly. I reserved 4 condos through booking.com and the property only had 3 condos for me upon check in. They did not help me to secure a 4th condo, and made me sit there and wait for 4 hours. They kept blaming booking.com and told me to leave and walk away until I figured out how to book another room on the Hilton website on my phone. Even booking.com's customer service could not help me. After a long ordeal with a very uncaring front desk manager, I felt disrespected and humiliated. I would never stay here again. There are other properties with better customer service.
The room was beautiful. It had plenty of outlets for electronics including a flat wireless charger which was much appreciated. It was clean and comfortable. The bathrooms were spectacular. I used the nice tub several times. Everyone was friendly and pleasant. The view was great! Liked seeing the goats on the fairway. The pools were fabulous. Lots of options for adults and kids and whether you wanted to be part of the action or just wanted some quiet. Really enjoyed it. The registration staff helped us coordinate our move to another property up the street for our second week here. We were grateful for their help.
The breakfast buffet was so so. And ended pretty early. We couldn’t get a second cup of coffee minutes before closing at 10 am. For some of us coming from long distances it takes a while to get acclimated. An extra hour for breakfast would have been appreciated.
The location of the breakfast was nice: outdoors near the pools. But the quality of the food was mediocre.
We stayed at a few other places on the island that were beautifully designed and where we were greeted with great warmth. This was a corporate environment with a cold feeling. The pool for our building did not have any visible staff and the pool was not cared for with towels, etc. The main pools were beautiful and the real selling point. Otherwise I would not recommend it. The staff were trained to try to sell the guests with other trips.
The Kings Land by Hilton Grand Vacations is on the Big Island of Hawaii. It’s just a 20-minute drive from Kona International Airport.
The The Kings Land by Hilton Grand Vacations offers a number of all-suite accommodation offerings for guests to select from. One and two-bedroom suites offer a casual elegance that is infused with a lush tropical design. Each of the suites includes a kitchen, laundry facilities and private balconies with beautiful views.
Five swimming pools are nestled in a tropical setting and are ideal for relaxing or enjoying a cool drink. Plunge pools, whirlpools and sand-bottom pools all offer a cool retreat. The on-site fitness center and volleyball provides guest with a fitful workout.
The Kings Land by Hilton Grand Vacations is a family-friendly destination offering a number of activities for children of all ages.
Nearby Waikolao Beach Resort offers a championship golf course. The resort offers a free shuttle for guests to get to area shops and the facilities at nearby resorts.
The Kings Land by Hilton Grand Vacations offers easy travel to the world-famous Akaka Falls. Here guests can swim beneath the cascading falls while taking in Hawaii’s vibrant nature. The Hawaii Volcanoes National Park and the Macadamia Nut Farm are all within an easy drive of the resort.
The Kings Land Bistro & Lounge offers up menu items that are infused with the flavors unique to Hawaii. Cocktails and other menu items are enjoyed poolside.
Family-friendly and offering all of the charms of Hawaii, the Kings Land by Hilton Grand Vacation is a great relaxation destination.
based on 855 reviews
Things to know
- Good kitchenette
- Great shopping
- Spacious rooms
- Pleasant hotel grounds
Policies vary by room type and provider.
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Most popular landmarks
- Waikoloa Petroglyph Preserve 0,6 km
- Waialea Beach 7,4 km
- Waikola Village Golf Club 7,7 km
- Hapuna Beach State Park 8,7 km
- Hapuna Golf Course 10 km
- Big Island Country Club 11,8 km
|Waimea (Kamuela) Waimea Kohala||22,4 km|
|Kona Intl||27,9 km|