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Distance to city centre
|Vina Del Mar|
Distance to airport
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Comfy bed , clean room , good wifi and good location . Secure parking was also very good
We were put on third floor with no help to bring up our luggage . There should be help to bring up our luggage
Breakfast was fine! No need for any more choices than those available. Front desk was very helpful for us non-spanish speakers!
Didn't realize there were no elevators...but staff carried luggage up for those who couldn't manage that task!
Cosy hotel nearby the city casino. Staffs are friendly.
My room was faced to the road at the ground level so noisy at Friday night. No US type power supply, no USB power socket.
Beside the fact that the first impression was very disappointing, the hotel is a good option to stay in Viña del Mar. Rest of personnel makes the work it is supposed to. Very helpful and friendly was the younger guy that worked afternoons. Hotels is very well located, offers good breakfast and comfortable beds. Room was small but clean.
We arrived early in the morning (at around 8.30 a.m.) after a 20h bus ride. The guy a the front desk was obviously surprised that new guests arrive this early since check-in is at 3 p.m. He told us in a very snippy, rejective and unfriendly manner that check-in is no earlier that 15.00 - without offering us to store the luggage or make us feel welcome in any other way. Of course we could store our luggage, but we had to ask first, since he did not seem capable of understanding our needs at that time.
Staff exceptional very helpful and friendly.Breakfast delicious plenty of selection. Beds extra comfy.
Place is a little tired on the carpets and decoration.
With a stay at Monterilla Hotel, you'll be centrally located in Vina del Mar, within a 5-minute walk of Vina del Mar Casino and Avenida Peru. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Vina del Mar? This hotel has facilities measuring 2153 square feet (200 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 638 reviews
Things to know
- Wonderful housekeeping
- Friendly service
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Most popular landmarks
- Casino Municipal 237 m
- Castillo Wulff 0,5 km
- Museo Francisco Fonck 0,9 km
- Caleta Abarca Beach 0,9 km
- Teatro Municipal 0,9 km
- Acapulco Beach 1 km
|Santiago Arturo Merino Benitez||83 km|