Longevity Cegonha Country Club

- Staff overall were great, especially the gym staff, Wilson and the female PT and also the male front of house at reception, I forget his name, I think it began with G. He went out of his way to assist us - Yoga and pilates staff very experienced, great teachers - Chauffered free trip were good - Food was wonderful, tasty and healthy as was organic wine - Apartments were great and very spacious tastefully decorated in grey with candles and an oil burner, very relaxing and a lovely place to spend time. We were given an complimentary upgrade therefore had a beautiful garden vista overlooking the national park - Proximity to the national park is great, within minutes you are in the park and can run/ jog around in beautiful surroundings - Orange scented steam room and sauna were great. As was the tropical shower. - Interesting additional classes on crystals and juices

-Salt room wasn't working for our entire stay -steamroom sauna area hardly ever had water - dangerous - and floors were hardly ever washed and dirty - no water in gym! - no water in exercise class rooms a lot of the times - pool cleaner left on in pool for all of our last day making it impossible for us to swim - when trying to have a relaxing facial there was very noisy gardening work occurring right outside the room. Asked the therapist twice if she could ask them to stop, she left and came back and said no. Ended up having to leave treatment as not relaxing in any way at all. - Club manager offered a free meal to compensate for the above on our last night - it turned out the free meal was only for me and my partner had to pay for his !! - No water left in room on numerous occasions - had to ask at reception multiple times (more than once a day at times) - Small restaurant only seats 8 tables and is too small for the number of people in the resort - people frequently have to dine outside in the cold - there is often a long wait for breakfast food - despite it all being exactly the same, surely this could be pre-prepared? This is particularly affecting when you have a trip at 9.30 and the breakfast doesn't begin until 8.30. If you arrive early it is not well received. - Treatments are too expensive - 125 euros is standard and they do not last the entire length they are meant to finishing early. - We did not get our essential oil for the oil burner or tea in the room on arrival. We had to ask for these. - Only one small restaurant with limited menu - the rooms have a kitchen however the nearest supermarket is a 30 min walk away along a street with no pavement where cars speed past you! - You are an hours walk from Villamura - again not all of the walk there has pavements (although 3/4s of it does).

quiet place, near VilaMoura,

Very old furniture, bad mattress, 16h check in is very annoying

The swimming pool was lovely and a good size, with friendly bar staff and very convenient from the room we were allocated. the room was clean and the air conditioning a bonus.

The room needed a coat of paint, and they seemed suprised that we wanted to eat a meal there! I had expected to be able to play golf within walking distance of the hotel - you need a car to stay here really . A lot of facilities are advertised but are not on site. I had thought we might use a bus but there were no timetables for the bus which was a bit inconvenient.

Pool Bar and swimming pool

Rooms are very shabby,badly overdue a refurbishment

The location is great even though its far from shops and beaches.Room is nice,very english style.Swimming pool is situated beautifully,the whole territory is clean and green.

The staff is very unfriendly,poor english.Cleaning was careless.No additional soap and shampoo is strange for 4 star.Luck of facilities-no possibility to get proper food.Tennis court without lights while the dark time is best to play,when its not so hot.

A very nice hotel for a low price. Great to spend holidays with children.

The cleaning could be better and the room should be redecorated. Didn't understand why it is necessary to go to the reception to ask a hair-dryer. The check-in only at 16.00. Had to wait 2 hours for it.

Swimming pool is very convenient. Space of the rooms was excellent.

The cleanliness was poor and the cleaning service also poor. Some details of "cheapness" as for example the fact that there was no soap in the toilet. The little convenience store was more than poor with no selection of products whatsoever. Decoration could be improved. There is a disco very close to the hotel and the noise level was such that we had to close the windows to sleep.