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|Rio de Janeiro All airports|
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No room service, air condition was old
Location, just overlooking the sea.
We arrived and they kept us waiting for over an hour and without any explanation or email in advance (we booked the pousada on Oct) made us stay in a horrible pousada next door. They did not apologize and we could not talk to the manager. They would not give us any refunds or compensation for the error they made and did not inform us about. We were very angry with the treatment we received and it definitely made our stay in Ilha Grande disappointing.
Staff not really helpful. No information.
Location, very friendly staff, excellent breakfast
Very weak Wifi
Arrival - the receptionist was not friendly and treated us like we didn't belong there. She gave no information about Island tours and only after looking over the booking I printed out and showed her did she check us in. No hospitality what so ever. The light fixtures in the room were hanging out from the ceiling with newspaper wrapped around the wiring. This is one of the more expensive pousadas. We will not be staying here again.
based on 306 reviews
Value for money
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Most popular landmarks
- Abraao Beach 283 m
- Preta Beach 1 km
- Abraaozinho Beach 2,6 km
- Brava Beach 3 km
- Palmas Beach 3 km
- Mangues Beach 3,6 km