The Yeatman

This was our second time staying at The Yeatman because we loved it so much the first time. We got an upgrade to a superior room with panoramic view through booking.com which really made a big difference. The hotel is wonderful and we felt relaxed from the moment we arrived. The hotel has one of the best views in Europe, and the pool and the bar are fantastic. Very good breakfast too.

The restaurant is not great value and the menu for both lunch and dinner are average. Also it felt like they had cut staff at breakfast so you have to go and pick up your own cappuccino and omelettes.

Just amazing! I want to go back here, the views, staff, room were all impeccable.

Nothing - everything was perfect.

By far the best service offered by any of the 5 star hotels we have stayed in. All front house staff were fully uniformed, well spoken and incredibly professional. On arrival our little girl was given a welcome teddy bear which was a nice touch. A tour was given of the hotel, with the receptionist being very knowledgeable. A concierge was also on hand who organised a superb tour of Porto in a replica Ford Model T. The restaurant really went above and beyond, with an incredibly child friendly atmosphere, the most comfortable high chairs I have ever seen, children's cutlery at breakfast and by far the best breakfast of all of the 5 star hotels during our trip. The bar staff offered an incredibly well synchronised table service and were very pleasant to chat to. By far the best table service I have every experienced. The whole hotel is spacious and well sized, the rooms do not disappoint in this area. The bed was incredibly comfortable with a pillow service on offer. The bathroom was a good size and the soap was also a very good quality. The view must be one of the best, overlooking Porto (however cranes did spoil this during our visit). It would be a pleasure to stay here again. One of the only hotels on our tour of Portugal to offer an iron and ironing board when requested!

The rooms were incredibly clean however we did spot a little dust. Tiny little touches to the furnishing were lacking such as a missing knob on the sliding door lock, and a non-soft close toilet (anybody who has one at home will understand the awkwardness of the SLAM when you let go of one that is not). I did also find an empty bottle of port in the topiary to the side of our terrace. Tiny little details, perhaps over analysing, but the rest of the service was so incredibly well delivered, to such a high standard, that this minor lack of attention to detail did let the side down a little.

The breakfast was excellent and was a buffet with some hot dishes cooked to order. Lots of fresh fruit, breads, cereals, juices etc. However the real star is the ability to have your breakfast outside on the very large restaurant balcony with its stunning view over Porto. I cannot think of a better way to start the day than to have a relaxing breakfast on that balcony

I cannot think of anything that I didn't like. The staff went out of their way to be helpful and the location of the Hotel is excellent.

The staff are extremely helpful and friendly. The facilities are world class and the food was sensational. The views were breathtaking it was a shame about the cranes.

Breakfast staff were slow at times to respond and we had to wait 20 minutes for coffee despite me asking several times.

Breathtaking

From the moment you step on to the property The Yeatman does not disappoint. The property itself is divine, but it’s the quality of service and the amazing staff that will bring us back time and time again.

What didn’t we like? When it was time to check out. Most definitely could have stayed on longer if we didn’t have a pressing engagement.