Nature Wellness Hotel Renato

- The view was amazing and the balcony is really big. Although the suite I had was kind of superior room but I really enjoyed it. There are nice details ik the rooms either with the decoration or the lights. The parking area is big. I would highly recommend staying here but some points have to be improved in my opinion.

- The staff could not communicate well with us as they were speaking very limited English only. - The was no kettle/tea/coffee/water available at the room, although I had the farmer suite which was nice and quite spacious. When I asked for it, they kept trying to say come to the bar and get your coffee, tea etc.. I did not understand this as this would be almost the only 4 star hotel which is not offering this and it is like I HAVE TO buy my coffee or tea from their own bar. - They did not clearly told me that the payment was not taken yet and upon my check out they suudenly asked me to stop and pay! I was like it is taken yet?! Things like that should have been clearly explained to residents.

Excellent location! Outstanding service!! Wooden rooms!

Very nice hotel and great wellness, ski areals are really near and great, the room is nice and clean, the swimming pool is the best and also the rest place in wellness with fruit is really best, the place for hotel is perfect

the breakfast could be better (vegetable is missing, only one kind of bread), dinners average, unfortunately the dining room is near kitchen and it is very hot here, the men in dining room was never smile :(, dinners are expensive but not so much good and we often wait for food

Welcoming, warm and clean. Professional staff. Very good SPA facilities. Wonderful breakfast.

Outside pool not hot enough. They didn’t raise the temperature after I asked to. This was one of my reasons to choose this place and it was very disappointing. Not flexible to changes - we cancelled one room due to the death of my friend mother and got no mercy...