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|"We had a wonderful view!"||(in 20 reviews)|
|"Superb hotel in a great location!"||(in 56 reviews)|
|"Excellent service and very comfortable."||(in 111 reviews)|
|"It was a grand old hotel"||(in 27 reviews)|
|"No free wifi unlike other hotel"||(in 16 reviews)|
|"Extra charge for internet"||(in 2 reviews)|
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It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
Beautiful Hotel and Treated Beautifully
We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
For travelers going to British Columbia, finding the best place to stay may not be the easiest task. That is why the Fairmont Empress is a great choice! It opened in 1908 and overlooks the inner harbor. It was newly renovated in 2017 and millions of dollars were spent on this extravagant renovation.
The spa at the Fairmont Empress is one of the main reasons that guests choose to stay here. Guests who are truly looking for a way to relax love taking advantage of the spas services. The spa offers treatments such as body scrubs, facials, scrubs, polishes, massages, couples packages, men’s treatments, manicures, and pedicures.
Every room at the Fairmont Empress features Wi-Fi, air conditioning, in-room safe, terry bathrobes, flat screen televisions, coffee maker, tea kettle, luxurious linens, and a decorative fireplace.
Guests can dine at the Fairmont Empress in many of the eateries here. Q at the Empress, Q Bar, Lobby Lounge, Tea at the Empress, The Veranda, and Empress Torte are all available to guests here.
There is so much to do in British Columbia and the Fairmont Empress is close to it all. Guests can visit Butchart Gardens, Craigdarroch Castle, Emily Carr House, Fisherman’s Wharf, Fort Rodd Hill, Royal British Columbia Museum, and Miniature world.
Guests will get excellent amenities here and the staff is one of a kind! The Fairmont Empress makes every guest feel like they are in their home away from home. This is hospitality like no other and guests will know exactly where to stay the next time they are in British Columbia.
based on 495 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- Miniature World 119 m
- The Maritime Museum of British Columbia 171 m
- Victoria Bug Zoo 210 m
- Royal BC Museum 215 m
- British Columbia Parliament Buildings 278 m
- Victoria Harbour 0,5 km