Thu 12/11
-
Fri 13/11
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

2 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request. Fairmont Empress offers 431 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna. Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. The recreational activities listed below are available either on-site or nearby; fees may apply.
8,9
Very good
1740 reviews

Latest deals for Fairmont Empress

Thu 12/11
-
Fri 13/11
Deals from
R2 894
•Cheapest rate per night
Compare prices for King room, Double room and 74 more Fairmont Empress deals.
King room, 1 king bed
R2 894
nightly with fees
Double room, 2 double beds
R3 601
nightly with fees
Standard Room, 1 queen bed
R5 751
nightly with fees
Double room, 1 queen bed
R3 154
nightly with fees
King room, 1 king bed
R3 684
nightly with fees
Queen room, 1 queen bed
R4 439
nightly with fees
Double room, 2 double beds
R3 225
nightly with fees
Queen room, 1 queen bed
R3 409
nightly with fees
Deluxe room, 1 queen bed
R4 261
nightly with fees
Double room, 1 king bed
R3 571
nightly with fees
Queen room, 1 queen bed
R5 474
nightly with fees
King room, 1 king bed
R7 062
nightly with fees
Queen room, 1 queen bed
R3 987
nightly with fees
Deluxe room, 1 king bed
R7 840
nightly with fees
King room, 1 king bed
R8 710
nightly with fees
Queen room, 1 queen bed
R4 141
nightly with fees
Deluxe room, bed type unknown
R4 560
nightly with fees
Executive room, 1 king bed
R6 545
nightly with fees
Queen room, 1 queen bed
R4 185
nightly with fees
Deluxe room, 1 queen bed
R6 011
nightly with fees
Standard Room, bed type unknown
R6 394
nightly with fees
Queen room, 1 queen bed
R4 218
nightly with fees
King room, 1 king bed
R7 044
nightly with fees
Deluxe room, 1 king bed
R7 642
nightly with fees
Queen room, 1 queen bed
R4 336
nightly with fees
Deluxe room, 2 queen beds
R8 850
nightly with fees
King room, 1 king bed
R11 276
nightly with fees
Double room, 2 double beds
R4 662
nightly with fees
Queen room, 1 queen bed
R7 667
nightly with fees
Deluxe room, 2 queen beds
R12 344
nightly with fees
Queen room, 1 queen bed
R4 692
nightly with fees
Deluxe room, 1 king bed
R5 178
nightly with fees
Executive room, 1 king bed
R6 406
nightly with fees
Queen room, 1 queen bed
R5 317
nightly with fees
King room, 1 king bed
R5 777
nightly with fees
Double room, 2 double beds
R7 667
nightly with fees
Queen room, 1 queen bed
R5 374
nightly with fees
Deluxe room, 1 queen bed
R5 644
nightly with fees
King room, 1 king bed
R7 635
nightly with fees
Queen room, 1 queen bed
R6 100
nightly with fees
King room, bed type unknown
R6 421
nightly with fees
Deluxe room, 2 queen beds
R7 809
nightly with fees
King room, 1 king bed
R6 349
nightly with fees
Deluxe room, 2 queen beds
R7 062
nightly with fees
Double room, 2 double beds
R9 288
nightly with fees
Double room, 1 twin bed
R7 597
nightly with fees
Queen room, 1 queen bed
R7 820
nightly with fees
Double room, 2 double beds
R8 005
nightly with fees
King room, 1 king bed
R8 880
nightly with fees
Standard Room, bed type unknown
R8 141
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Fairmont Empress

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Reviews of Fairmont Empress

8,9
Very good
1740 verified ratings
Wonderful
1029
Very good
263
Good
157
Okay
118
Fair
94
Mediocre
30
Poor
50

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, beautiful historic building, and friendly, helpful staff, which contributed to a memorable stay. Many appreciated the well-maintained grounds, comfortable beds, and unique atmosphere. However, several guests were disappointed by the small room and bathroom sizes, noise levels, and inconsistent breakfast quality. Some noted issues with service, such as staff persistence or lack of dietary awareness, but overall, positive experiences with the staff and the hotel's ambiance outweighed the negatives.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Breakfast2.5 out of 10
Room Size1.5 out of 10
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All reviews

6.0
Okay
Brad, May 2026
Beautiful property but our room was a total disappointment. Apparently a city view which was actually overlooking a bunch of commercial HVAC systems. Very noisy. So small that you couldn’t get between the dresser and the bed without risking banging your leg on the bed frame. Not worth the cost.
10
Wonderful
Craig, Jul 2025
Best hotel I'm town.
10
Wonderful
Mariano, Apr 2024
Impeccable service at every turn.
10
Wonderful
Anne, Oct 2023
It has a nice pool and hot tub. The bathroom has been upgraded. Having tea in the Tea Room was great .
10
Wonderful
Anonymous, May 2023
the entire experience was superb! from the moment we checked in Mike T. our Bellman, made sure we were happy. The first room we checked into was small with a lovely harbor view. i did'nt like it, The hotel was full. He negotiated with the front desk manager to change our room 3 days later to a lovely room on the 5th floor. He then followed up and made sure all was right. The front desk clerks dont...
Read more
9.4
Wonderful
Anonymous, Aug 2019
Cons (-) It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
10
Wonderful
Anonymous, Apr 2019
Pros (+) The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
Cons (-) We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
9.7
Wonderful
Anonymous, Jan 2019
Pros (+) We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
Cons (-) My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
6.0
Okay
Anonymous, Aug 2017
Pros (+) Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Cons (-) Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
8.0
Very good
Jaime, Aug 2017
Cons (-) I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.

Location

721 Government Street, Victoria, BC V8W 1W5

What's nearby

  • Royal BC Museum215 m
  • British Columbia Parliament Buildings278 m
  • Greater Victoria Public Library352 m
  • Royal Theatre0.5 km
  • St. Andrew's Cathedral0.6 km
  • Christ Church Cathedral0.6 km
  • BC Ferries0.7 km
  • Chinatown0.9 km
  • Emily Carr House0.9 km
  • Ogden Point1.7 km
  • Craigdarroch Castle1.8 km
  • Government House1.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Fairmont Empress

Which month has the cheapest rates at Fairmont Empress?

The cheapest month to stay at Fairmont Empress is January, with an average nightly rate of R3 922. The most expensive month is August at R9 542 per night.

What is the cheapest day to book Fairmont Empress?

The cheapest day to book Fairmont Empress is Monday, with an average nightly rate of R4 761. The most expensive day is Thursday at R8 007 per night.

How far in advance should you book Fairmont Empress?

To get the best price at Fairmont Empress, book around 4 weeks in advance. This could save you approximately 29% compared to booking last minute.

KAYAK's top tips for your stay at Fairmont Empress

  • How long should you stay at Fairmont Empress? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Fairmont Empress

  • What are the best rooms to stay in at the Fairmont Empress?

    To stay in a room that is affordable yet scenic, book the Fairmont Harbor View Room, an elegant choice that has windows that directly overlook the water, as well as a small sitting area and work desk. If you will be staying at the Fairmont Empress with your family, consider booking the Deluxe Room, a choice that can fit up to four people and ranges in size from 330 to 430 sq ft.

  • What fitness amenities and activities are offered by the Fairmont Empress for guests?

    If you forgot to pack your workout equipment or would just simply like to be able to have a private workout in your room, there is the Fairmont Fit program, which will provide you with items such as yoga mats, an MP3 player, and workout clothes for a small additional charge. To explore the surrounding region while simultaneously burning some calories, rent one of the BMW cruise bicycles that are available for all guests for free from the front desk of the Fairmont Empress.

  • What are the most popular spa treatments among guests at the Fairmont Empress?

    For guests that would like to reduce the signs of aging and clean out their pores, make a reservation for the Rose Infinity Advanced Facial, a service that will help to boost the production of new skin cells and get rid of wrinkles. If your skin is feeling dull and dehydrated, opt for the Eucalyptus Body Scrub, a sea salt exfoliation treatment that will improve blood circulation and nourish your entire body. To rid your body of stress and allow yourself to unwind, there is the Stress Relief massage that lasts for either 60 or 90min and focuses on your main tension points.

  • What wedding amenities are there for couples to book through the Fairmont Empress?

    When you book your wedding at the Fairmont Empress, you will automatically be provided with several amenities and services, including a wedding menu tasting, a wedding coordinator, a 1h open bar, and a selection of 4 and 5 course menus to choose from. Additional amenities can be booked, such as a custom-made wedding cake, a cocktail hour before the reception, a sparkling wine toast, and wine for each guest to drink during dinner. The hotel also has a list of preferred photographers, musicians, and florists that they can help connect you with.

  • What is the best way for visitors to go from Vancouver International Airport to the Fairmont Empress?

    Due to the distance between the two locations, the best way to travel from Vancouver International Airport to the Fairmont Empress is by driving, which will take you approximately 2h 50min to 3h. While public transportation is also an option, it is important to keep in mind that it will take you upwards of 4h. It is possible to book a private shuttle service and doing so will cost you around 80 CAD per person in a shared van (approximately 60 USD). (Prices checked 15/08/19).

  • Where is Fairmont Empress located?

    Fairmont Empress is located at 721 Government Street in Downtown, 0,7 km from the centre of Victoria. Royal BC Museum is the closest landmark to Fairmont Empress.

  • When is check-in time and check-out time at Fairmont Empress?

    Check-in time is 16:00 and check-out time is 11:00 at Fairmont Empress.

  • How far is Fairmont Empress from the airport?

    Fairmont Empress is 0,4 km from Victoria Inner Harbour Seaplane Base. Fairmont Empress is 25,4 km from Victoria Intl.

  • Does Fairmont Empress have a pool?

    Yes, Fairmont Empress has a pool on-site.

  • How does KAYAK find such great Fairmont Empress hotel deals?

    KAYAK scours the web for all room deals available at Fairmont Empress in Victoria and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Fairmont Empress and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Fairmont Empress.

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Good to know

Distance to city centre

Nearest airport

Distance to airport

0,7 km
Victoria Inner Harbour Seaplane Base
0,4 km