Fairmont Empress

Fairmont Empress

721 Government Street, Victoria, BC V8W 1W5, Canada
+1 250 384 8111
From
R678
Cheapest

rate per night

8,2
Great

based on 665 reviews

Fairmont Empress
Sat 13/8
Sun 14/8

About Fairmont Empress

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.

Located a short stroll from Victoria Railway Station, Fairmont Empress Hotel offers guests an ideal base while visiting Victoria. It features a fitness centre, as well as an indoor pool, a Jacuzzi and a sauna.

Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa and wellness centre, Willow Stream. Convenient services include an express check-in feature and a luggage storage area.

All the charming rooms at the hotel provide a spa bath, plus all the essentials for an enjoyable stay. Each provides a private bathroom with bathrobes and a hair dryer.

Fairmont Empress Hotel's on-site restaurant, Bengal, is a popular place to have a meal. In the evening, guests can enjoy a drink in the comfortable lounge bar. Guests can also try one of the various bars and restaurants in the vicinity.

The hotel is conveniently situated for sightseeing in the city, with the Greater Victoria Public Library within a 10-minute walk. BC Ferries, Chinatown and Christ Church Cathedral are a short walk away.

Photos of Fairmont Empress

Latest deals for Fairmont Empress

Sun 14/8
Thu 18/8
Show deals with
Deluxe rooms(R4 080 - R9 809)
Deluxe room
no bed type specified
no bed type specified
FINDHOTEL

R4 080/night

R4 080 totalFINDHOTEL
1 king bed

1 king bed

KAYAK

R4 622/night

R4 622 totalKAYAK
2 queen beds

2 queen beds

AccorHotels.com

R5 648/night

R5 648 totalAccorHotels.com
Queen rooms(R4 670 - R10 025)
Queen room
no bed type specified
no bed type specified
AGODAHC

R4 670/night

R4 670 totalAGODAHC
1 queen bed

1 queen bed

Priceline

R4 836/night

R4 836 totalPriceline
1 queen bed

1 queen bed

Snaptravel

R5 433/night

R5 433 totalSnaptravel
Standard rooms(R678 - R7 197)
Standard Room
no bed type specified
no bed type specified
Snaptravel

R678/night

R678 totalSnaptravel
no bed type specified
no bed type specified
Prestigia

R4 372/night

R4 372 totalPrestigia
no bed type specified
no bed type specified
FINDHOTEL

R5 232/night

R5 232 totalFINDHOTEL
King rooms(R4 224 - R7 852)
King room
1 king bed

1 king bed

KAYAK

R4 224/night

R4 224 totalKAYAK
1 king bed

1 king bed

Traveluro

R4 296/night

R4 296 totalTraveluro
1 king bed

1 king bed

Orbitz

R4 733/night

R4 733 totalOrbitz
Executive rooms(R7 636 - R13 114)
Executive room
1 king bed

1 king bed

eDreams

R7 636/night

R7 636 totaleDreams
1 king bed

1 king bed

Hotels.com

R8 866/night

R8 866 totalHotels.com
no bed type specified
no bed type specified
AccorHotels.com

R9 124/night

R9 124 totalAccorHotels.com
Double rooms(R3 753 - R11 854)
Double room
no bed type specified
no bed type specified
Snaptravel

R3 753/night

R3 753 totalSnaptravel
no bed type specified
no bed type specified
FINDHOTEL

R4 171/night

R4 171 totalFINDHOTEL
2 double beds

2 double beds

Trip.com

R5 406/night

R5 406 totalTrip.com

Amenities at Fairmont Empress

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee machine
  • Valet parking
  • Business centre
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Kettle
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels

General

  • Executive lounge access
  • Family rooms
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Allergy-free room

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • CD player
  • TV
  • Smartphone dock

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Spa bath
  • Toilet

Things to do

  • Gift shop
  • Shops (on site)
  • Eco tourism
  • Bicycle hire
  • Cycling
  • Beauty salon

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • EV charging station
  • Valet parking

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach towels

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Kids meals

Fitness

  • Fitness centre

Reviews of Fairmont Empress

8,2
GreatBased on 665 verified guest reviews
8,2Couples
8,0Families
8,3Friends
8,2Solo

Time of Year:
Show reviews that mention
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Newest first
A
9,4 Excellent
Cons:It’s a great old building and staffed with excellent people. At triple the cost of most hotels are we getting triple the returns on our money? Hard to answer.
A
10,0 Excellent
Pros:The staff was extremely friendly and helpful! The hotel is in the heart of downtown Victoria so we were able to walk almost everywhere.
Cons:We got a knock on our door after 9pm for turn down service which normally wouldn't be a problem but our children were sleeping at the time.
A
9,7 Excellent
Pros:We spent Christmas there and they provided us with a stocking on our door for Christmas Day. The staff was extremely helpful at every opportunity, and very responsive to our needs.
Cons:My only smallest complaint would be the expense. The hotel is very expensive, but the service largely drives that expense and it really made for a wonderful experience for me and my wife.
A
6,0 Okay
Pros:Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.
Cons:Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.
J
8,0 Great
Cons:I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.
J
6,2 Okay
Pros:Location and views are fantastic. I love these old-style character hotels.
Cons:Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.
A
7,7 Good
Pros:The rooms are really beautiful.
Cons:The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.
A
10,0 Excellent
Pros:We loved it!
A
10,0 Excellent
Pros:Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.
Cons:The afternoon tea was enjoyable but definely over priced.
A
10,0 Excellent
Pros:I loved the huge comfortable bed, so much that I didn't want to leave it.. The staff were all helpful and polite which I like a lot...
Cons:There was no cold water provided in the room...

Location

721 Government Street, Victoria, BC V8W 1W5

What's nearby

  • Miniature World119 m
  • The Maritime Museum of British Columbia171 m
  • Victoria Bug Zoo209 m
  • Royal BC Museum216 m
  • British Columbia Parliament Buildings278 m
  • Victoria Harbour0.5 km
  • Market Square0.7 km
  • Beacon Hill Park1.1 km
  • Craigdarroch Castle1.8 km
  • Abkhazi Garden3.2 km
  • Oak Bay Marina4.9 km
  • Fort Rodd Hill National Historic Park5.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Fairmont Empress

  • To stay in a room that is affordable yet scenic, book the Fairmont Harbor View Room, an elegant choice that has windows that directly overlook the water, as well as a small sitting area and work desk. If you will be staying at the Fairmont Empress with your family, consider booking the Deluxe Room, a choice that can fit up to four people and ranges in size from 330 to 430 sq ft.

  • If you forgot to pack your workout equipment or would just simply like to be able to have a private workout in your room, there is the Fairmont Fit program, which will provide you with items such as yoga mats, an MP3 player, and workout clothes for a small additional charge. To explore the surrounding region while simultaneously burning some calories, rent one of the BMW cruise bicycles that are available for all guests for free from the front desk of the Fairmont Empress.

  • For guests that would like to reduce the signs of aging and clean out their pores, make a reservation for the Rose Infinity Advanced Facial, a service that will help to boost the production of new skin cells and get rid of wrinkles. If your skin is feeling dull and dehydrated, opt for the Eucalyptus Body Scrub, a sea salt exfoliation treatment that will improve blood circulation and nourish your entire body. To rid your body of stress and allow yourself to unwind, there is the Stress Relief massage that lasts for either 60 or 90min and focuses on your main tension points.

  • When you book your wedding at the Fairmont Empress, you will automatically be provided with several amenities and services, including a wedding menu tasting, a wedding coordinator, a 1h open bar, and a selection of 4 and 5 course menus to choose from. Additional amenities can be booked, such as a custom-made wedding cake, a cocktail hour before the reception, a sparkling wine toast, and wine for each guest to drink during dinner. The hotel also has a list of preferred photographers, musicians, and florists that they can help connect you with.

  • Due to the distance between the two locations, the best way to travel from Vancouver International Airport to the Fairmont Empress is by driving, which will take you approximately 2h 50min to 3h. While public transportation is also an option, it is important to keep in mind that it will take you upwards of 4h. It is possible to book a private shuttle service and doing so will cost you around 80 CAD per person in a shared van (approximately 60 USD). (Prices checked 15/08/19).

  • Fairmont Empress is located at 721 Government Street in Downtown, 0,7 km from the centre of Victoria. Miniature World is the closest landmark to Fairmont Empress.

  • Check-in time is 16:00 and check-out time is 11:00 at Fairmont Empress.

  • Fairmont Empress is 0,4 km from Victoria Inner Harbour Seaplane Base. Fairmont Empress is 25,4 km from Victoria Intl.

  • Yes, Fairmont Empress is a pet-friendly hotel.

  • Yes, Fairmont Empress has a pool on-site.

  • KAYAK scours the web for all room deals available at Fairmont Empress in Victoria and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Fairmont Empress and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Fairmont Empress.

Nearby hotels and places to stay

Good to know

Value for money

7,3

Distance to city centre

0,7 km

Location rating

9,6

Nearest airport

Vancouver Intl

Distance to airport

87,0 km