Spa Club Bor Hotel & Wellness

The staff were extremely pleasant and efficient, the Panorama Bar has fantastic views of the entire town and the Rila and Rhodope Mountains. The bartender, Yanitsa, was marvellous - thanks for the wonderful margaritas! Furnishings in the public areas were designed well. The swimming pool and jacuzzi were at an excellent temperature. The spa procedures were well-organised in very comfortable surroundings.

I booked an apartment, but was disappointed: the bedroom was tiny, barely room for two people to move around, while the sitting room was like an enormous corridor - long and thin, with rather senseless furniture and barely anything decorative. The TV was in the bedroom instead of the sitting room, which seemed to me to be rather stupid. The food on offer was rather poor bearing in mind the inflated prices by Bulgarian standards. The Creme Caramel in the restaurant is particularly horrible as it's made from a packet and tastes of cornflour. The hotel is situated on a hill overlooking the centre of the town and is accessible on foot by going up an enormous quantity of steps, most of which were in poor repair, rather perilous I think.