Good to know
|Distance to city centre||0,4 km|
|Nearest airport||Turin Citta Di Torino|
|Distance to airport||357,0 km|
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Kids friendly, nice swimming pool lovely play area for kids. The rooms are big and nicely furnished. Rich breakfast with plenty of choices, good and rich dinner menu.
a little far from the slopes so recommended to have a car if you have small kids
Nothing spiked vacation for my small daughter
Director of the hotel as well as receptionist on the day of check out the most rude persons I have ever met. We have booked hotel by mistake as my daughter was playing with my iPhone and booked the hotel, when I found mistake I made cancellation and hotel charged me fees for cancellation. When I was calling and kindly asking to refund the money hotel manager who do not speak English, closed the phone on me and was very rude. Finally we arrived to hotel and on reception no one informed us that beside the fact we have booked family room, we will have to pay 70% rate for my 9 year old daughter . After that every day on breakfast after 8 no food would remain and staff were not trifling plates, when we asked for bread we were offered old bread in the plastic bag from previous days . Same happened during dinner after 8 most of the salat plates were empty and no on made refill. Room we booked was mentioned double bed, in fact was 2 single bed joined together. When we were checking out receptionist gave my Data protection form to sign that had name of my husband and when I pointed mistake started screening on me that she didn’t understand that name of my husband is not a woman name, this was complete lie as my husband name is international men name . For 10 years we travel to Italy but this hotel literally distorted our vacation . Another funny thing all material and brochures are in Italian or German , when we booked spa and we asked for the price we were informed is 28 euros, on check out we found out it was 28 per person, when we asked why we were not informed same lady on the check out date told us it was out problems we don’t know German and Italian . Is the worst experience I ever had
Well the staff were very helpful and they also moved us to a better room with a lovely view and a little present with a birthday card. The quality of food (breakfast and dinners) was excellent and portions quite generous. Bedroom and bathroom were also lovely and clean.
We thoroughly enjoyed our stay at the Falkensteiner in Vals... What we found odd is that we had to sit for breakfast and dinner at thesame table.
Shower could have better isolation from remaining bathroom area. Every time you have water everywhere.
They give me voucher welcome drink and beautiful swimming pool
Falkensteiner Hotels traditional house in South Tyrol with a unique charm and a distinct hospitalityNew, modern rooms Indoor and outdoor pool and expanded sauna facilitiesExcellent location in the ski and holiday area Gitschberg JochtalSki school in Jochtal for children, beginners, and advanced skiers Guided winter and summer activity programme Falkensteiner Pension
based on 597 reviews
Things to know
- New rooms
- Modern Hotel
- Great menu
- Nice sauna
Policies vary by room type and provider.
Reviews about Hotel & Spa Falkensteinerhof
|Innsbruck Kranebitten||51,1 km|
|Venice Treviso A. Canova||139,4 km|
|Rio di Pusteria||6,1 km|