Hotel & Spa Falkensteinerhof

Vals 99, 39037 Valles, Bolzano, Italy
+39 047 254 7165

Cheapest
rate per night

9,0

Excellent
based on 597 reviews
Hotel & Spa Falkensteinerhof - Valles, Bolzano, Italy
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com R3 764
Hotels.com

Good to know

Distance to city centre 0,4 km
Location rating 9,1
Nearest airport Turin Citta Di Torino
Distance to airport 357,0 km

Rooms

Check-in
Check-out

Deluxe rooms

R3 764+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
R3 764 per night

Reviews

Traveller rating

13
6
3
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jan 2019
    9,3

    Kids friendly, nice swimming pool lovely play area for kids. The rooms are big and nicely furnished. Rich breakfast with plenty of choices, good and rich dinner menu.

    a little far from the slopes so recommended to have a car if you have small kids

  • Mediocre
    Jan 2019
    2,5

    Nothing spiked vacation for my small daughter

    Director of the hotel as well as receptionist on the day of check out the most rude persons I have ever met. We have booked hotel by mistake as my daughter was playing with my iPhone and booked the hotel, when I found mistake I made cancellation and hotel charged me fees for cancellation. When I was calling and kindly asking to refund the money hotel manager who do not speak English, closed the phone on me and was very rude. Finally we arrived to hotel and on reception no one informed us that beside the fact we have booked family room, we will have to pay 70% rate for my 9 year old daughter . After that every day on breakfast after 8 no food would remain and staff were not trifling plates, when we asked for bread we were offered old bread in the plastic bag from previous days . Same happened during dinner after 8 most of the salat plates were empty and no on made refill. Room we booked was mentioned double bed, in fact was 2 single bed joined together. When we were checking out receptionist gave my Data protection form to sign that had name of my husband and when I pointed mistake started screening on me that she didn’t understand that name of my husband is not a woman name, this was complete lie as my husband name is international men name . For 10 years we travel to Italy but this hotel literally distorted our vacation . Another funny thing all material and brochures are in Italian or German , when we booked spa and we asked for the price we were informed is 28 euros, on check out we found out it was 28 per person, when we asked why we were not informed same lady on the check out date told us it was out problems we don’t know German and Italian . Is the worst experience I ever had

  • Excellent
    Oct 2018
    9,5

    Well the staff were very helpful and they also moved us to a better room with a lovely view and a little present with a birthday card. The quality of food (breakfast and dinners) was excellent and portions quite generous. Bedroom and bathroom were also lovely and clean.

    We thoroughly enjoyed our stay at the Falkensteiner in Vals... What we found odd is that we had to sit for breakfast and dinner at thesame table.

  • Excellent
    Jul 2018
    9,5

    Shower could have better isolation from remaining bathroom area. Every time you have water everywhere.

  • Excellent
    Nov 2017
    9,5

    They give me voucher welcome drink and beautiful swimming pool

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Falkensteiner Hotels traditional house in South Tyrol with a unique charm and a distinct hospitalityNew, modern rooms Indoor and outdoor pool and expanded sauna facilitiesExcellent location in the ski and holiday area Gitschberg JochtalSki school in Jochtal for children, beginners, and advanced skiers Guided winter and summer activity programme Falkensteiner Pension

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,0 Excellent

based on 597 reviews

9,6

Breakfast

9,5

Service

8,1

Food

2,5

Bar

Things to know

  • New rooms
  • Modern Hotel
  • Great menu
  • Nice sauna

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Spa
Hot tub
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Safe
Sauna
Free parking
Playground
Ski-in/Ski-out
Storage available
Terrace/Patio
Lift
Hiking
Massage
Concierge service
Laundry facilities
Hairdryer
Cable or satellite TV
Air-conditioned
Babysitting/child care services (surcharge)
Airport shuttle

Photos

Hotel & Spa Falkensteinerhof - Valles - Building All photos (65)
Hotel & Spa Falkensteinerhof - Valles - Banquet hall Banquets (1)
Hotel & Spa Falkensteinerhof - Valles - Bar Bar (1)
Hotel & Spa Falkensteinerhof - Valles - Bathroom Bathroom (11)
Hotel & Spa Falkensteinerhof - Valles - Bedroom Bedroom (10)

Location

Getting around

Innsbruck Kranebitten 51,1 km
Venice Treviso A. Canova 139,4 km
Rio di Pusteria 6,1 km
Fortezza-Franzensfeste 6,2 km

Nearby hotels

Closest

9,6 Excellent (562 reviews)
0,04 km
R3 622+
8,5 Excellent (359 reviews)
0,09 km
R1 857+
9,8 Excellent (27 reviews)
0,17 km
R1 339+

Cheapest

9,8 Excellent (27 reviews)
0,17 km
R1 339+
8,5 Excellent (359 reviews)
0,09 km
R1 857+
9 Excellent (176 reviews)
0,18 km
R1 923+

Most recommended

9,8 Excellent (27 reviews)
0,17 km
R1 339+
9,7 Excellent (187 reviews)
0,86 km
R3 530+
9,6 Excellent (562 reviews)
0,04 km
R3 622+