Unzen Sky Hotel

Can't beat the location!! Right by the buses and the hell hot springs. Mainly convenient. Onsen where vere decent: they switch the two between men and women every day, which makes it fair since one is better than the other - I recommend trying both.

The extra step to the bed, though I understand historically, was easy to miss...

The room looked stylish with a tatami floor and large windows with a view of the hells. It was our only room on this trip to have a large low table and sofa for drinking tea. A teapot, green tea and sweets were in the room. The location is great, just around the corner from the bus stop and on a street with wonderful small restaurants. We were given from the hotel a beautiful fruit platter for staying three nights.

I found a hair on my pillow and on the freely provided pyjamas, the bedsheet was stained. There was a small step from the bed into the room that was easy to miss and fall. We opted for a Western room and perhaps because the staff did not wish to enter it wasn't cleaned or the bed made up for the three nights. Fresh tea and towels were left outside.