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Distance to city centre
|Toronto Pearson Intl|
Distance to airport
|"Great staff, rooms and amenities."||(in 224 reviews)|
|"good friendly staff, nice pool,."||(in 94 reviews)|
|"Hot tubs was great experience."||(in 34 reviews)|
|"Parking garage is extremely tight."||(in 25 reviews)|
|"Room furniture tired and old"||(in 73 reviews)|
|"Perhaps the pillows too hard."||(in 35 reviews)|
Time of year
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Nothing much to say it is bad bad stay
Poor reception . Poor rooms. Internet is slowwwwww TV is boring It is OVER RATED HOTEL
Good looking place. Good facilities.
Poor location. Some minor annoyances such as the room literature having the incorrect times that breakfast was served.
Avoid. Rooms are old. Paint on furniture is missin
Despite the efforts from the staff, you have to avoid this hotel at any cost.
Avoid this hotel until the room as renovated. Paint is missing. Dirty furnitures. Don't sit on the sofa or you have to clean your clothes immediately. This hotel sounded like a nice deal. How disappointing. Need a complete renovation and avoid this place until every room is renovated. Staff was nice but they cannot change the fact that you have a horrible experience, a disgrace for a 4 star hotel.
Good hotel but poor reception staff
The location was good with a 10 min walk to centre. Door staff helpful and welcoming. Bar staff attentive and pleasant. Rooms are a decent size with good facilities although no bed side light or table on one side which wasn't good.
I had been in email contact with staff at reception before my trip to ask some questions. Their reply was quick and helpful. That said, I sent a request for flowers and a birthday cake to be put in both rooms as it was a significant birthday. I'm still waiting for a reply. After 2 days at the hotel I showed the email to a member of staff and asked they deal with it. We received a pre printed card from all the staff, no flowers, no cake but a chocolate corn on the cob thing! No idea what that was about. Reception staff stock answer to local information was that they're not from Toronto so didn't know. Disappointed with the service. Didn't speak to management as it appeared I was speaking another language so gave up.
Best New Years Hotel in Toronto
STAY HERE! got a group of 5 traveling for New Years? Rent their suites! It's so worth what you pay every single penny. Defiantly made you feel high class and who doesn't want to feelnlikenthat on New Years?!?
The Grand Hotel Toronto offers 177 luxuriously-appointed guest suites, offering a high-end accommodation right in the heart of Toronto. Panoramic views of the city can be enjoyed from the rooftop garden, which features heated whirlpools and a two-story pool. Suites include stunning views of Toronto and the lake, private terraces, two-story options, and upgraded luxury accommodations. Guests can stay in the Ambassador Suites for the ultimate experience. Rooms include multiple flat-screen TVs, free WiFi access, kitchenette or full kitchen, sofa beds, marble bathrooms, and luxurious linens with high-end mattresses.
Furnishings in this hotel are modern and charming, catering to a sophisticated, clean atmosphere that is high-end from the moment you walk in the door. The upgraded suites feature 18-foot windows for stunning views of the city skyline and lake, as well as extended stay accommodations and concierge services. The Grand Hotel Toronto also offers an onsite fitness center and spa for wellness and relaxation, as well as 24-hour room service and a fully-equipped business center.
Guests can dine at the Citrus Restaurant or enjoy drinks at the Terrace and the Citrus Lounge. Underground and valet parking are available, and there is 10,000 square feet of meeting space for business conferences, special events, and other occasions. The hotel offers planning and hospitality services to assist with event planning and meetings, including catering and A/V equipment and services. Plus, all of this is just minutes from the best attractions in Toronto, including the CN Tower, Royal Ontario Museum, and Ripley’s Aquarium of Canada.
Policies vary by room type and provider.
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Most popular landmarks
- Toronto Eaton Centre 0,6 km
- Nathan Phillips Square 0,9 km
- St. Lawrence Market 0,9 km
- Hockey Hall of Fame 1,1 km
- Distillery District 1,3 km
- Scotiabank Arena 1,5 km