Good to know
Value for money
Distance to city centre
|Toronto Pearson Intl|
Distance to airport
|"Staff friendly and helpful"||(in 25 reviews)|
|"Rooms are clean and comfortable."||(in 7 reviews)|
|"Really nice rooms, beautiful bathrooms, very comfortable."||(in 30 reviews)|
|"They hotel needs a serious upgrade."||(in 3 reviews)|
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The staff was so kind, friendly, and helpful.
Ac not working
Beds were surprisingly good
Ac in room was not working, 30 degrees outside.
late night checkin uuggh
food was decent, room was spacious
when we arrived i called for the shuttle from TPA and the guest service agent treated me like i should know where to get the shutle, not very good for a first time traveller to the hotel. Then the shuttle was directed to the wrong area and we had to wait another 20 minutes or it to arrive after a second call. once there, the internet based reservation system was down so check in took about 10-12 minutes; and after a 12 hr flight and the delay w the shuttle this seemed like forever. Once checked in we proceeded to the room which was very spacious but there was a dark stain on the curtain and the hotel info book was filled with writing and drawings from a past guest, the room was very old looking. We did check out easily and the shuttle was on-time; however when we were on the flight home we realized that we had forgotten n umbrella, which was a gift; and when i finally could call the hotel they could not find it in the room; which was the last place we saw it. Overall this is a very cheap hotel and if you are only concerned with being frugal, go for it. The staff i dealt with, all but one; seemed to act like they didn't have the time to explain things to you or that you weren't a priority. As a former worker in the industry i found this very unprofessional and i would not stya here again if i had another choice of hotels. It certainly did not live up to the standard of a Quality Hotel.
NEVER again!!! BEDBUGS!!!!!
Where do I start? The first thing I noticed was that the carpets were filthy. I refused to take my shoes off. The bathroom had not been cleaned appropriately. The room smelled of smoke and dare I say alcohol perhaps?!? As I arrived after midnight and had a conference the next morning I had decided that I would try my best to 'turn a blind eye to things' as I really just wanted to get some sleep. I checked the bedding and it appeared to be okay....until after the lights were out. That's when I felt them. Something was crawling up my leg. I jumped out of bed and turned on the light and found 2 bed bugs. I investigated again more thoroughly and was so disgusted that I didn't bother to count. I packed my personal belongings as quickly as I could and got out of there. The front desk staff were terrible. No apologies. In fact, they kept on accepting new guests. Is this not a health code violation. I could go on and on but I'll stop there. Worst hotel experience ever. Lesson learned.
Staff don't listen to changes in reservations. Airport shuttle isn't often enough.
This brand new hotel with convenient access to the Toronto Airport offers a great location for experiencing many of the city’s biggest attractions while also providing comfort from well-appointed rooms. Four Points by Sheraton Toronto Airport East has an on-site restaurant, as well as many other amenities that will please travelers for both business and leisure.
The 200 rooms are all non-smoking with smart, classy décor. There are options with one king bed, two queen beds, suites with a king and a sofa bed, and suites with two queens and a sofa bed. Suites are equipped with two bathrooms as well. All rooms have air conditioning, large flat-screen TVs with cable programming, free Wi-Fi, refrigerators, microwaves, free bottled water, and coffee makers.
Every morning guests can take advantage of a cooked-to-order breakfast at Four Points by Sheraton Toronto Airport East for a fee. The hotel houses a restaurant called Fionn MacCool’s that serves all three meals of the day. It also has a full bar. Other options in the area include Jack Astor’s Bar & Grill, Tucker’s Marketplace, Milestones Grill and Bar, Boston Pizza, And Mandarin.
Four Points by Sheraton Toronto Airport East has a well-equipped fitness center for guest use. There are plenty of other things to do in the local area also. Yorkdale Shopping Centre isn’t far away. There’s also Woodbine Racetrack, Sherway Gardens, High Park, Fantasy Fair, and Downsview Park for visitors to check out on their trips.
based on 105 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Four Points by Sheraton Toronto Airport East
Most popular landmarks
- High Park 9,7 km
- Royal Ontario Museum 13,3 km
- University of Toronto 13,4 km
- Kensington Market 13,4 km
- Exhibition Place 13,5 km
- Art Gallery Of Ontario 14 km