Grand Prince Hotel Takanawa

Excellent location to Shinagawa Station - a main hub in Tokyo. Close to the Aqua Park, cinemas and other shops and restaurants. Great breakfast, with up to three restaurants to choose from.

House cleaning could be better, as there were days when it appeared as if the cleaners were doing the bare minimum.

The access to the club, the generous size of the rooms.

That the toilet and the door of the bathroom were too close. It would have been good if you had asked at check-in the language of the newspaper. I got a Japanese newspaper, but would have preferred an English one.

Beautiful hotel with peaceful garden and pond with Koi Carp just inside grounds. Also 2 other hotels on same chain on same site only 3-4 minutes walk so lots of choice of restaurants. Breakfast buffet was fantastic so you could fill up with English, continental and Japanese cuisine each morning. We ate so well at breaker didn’t need to have another meal later in day. Had one evening meal in Japanese restaurant. Had set menu for 6900 yen which was really filling!! Room really comfortable and nice temperature. Very close to Shinigawa station so really convenient for trains and metro. Free shuttle bus every 20 minutes to and from Shinigawa train station which is really useful when have cases or it rains. Free umbrellas at exit. Staff exceptionally helpful. Free Japan English newspaper each morning. Lots of good bathroom toiletries including hairbrush, toothbrush and small toothpaste, disposable razor, wash towel to take away, comb etc.

Bath in our room was only half size. They did have pool and fitness room but for extra charge. Seems to be common in Japan as had similar experience at another hotel in Hiroshima. However these and only minor issues as generally hotel was fantastic.