Good to know
|Distance to city centre||4,4 km|
|Nearest airport||Tokyo Narita|
|Distance to airport||60,5 km|
Time of year
Show reviews that mention
|able to sit||in 6 reviews|
|comfortable room||in 24 reviews|
|fantastic breakfast||in 19 reviews|
|great location||in 44 reviews|
|helpful staff||in 47 reviews|
|hotel and fantastic||in 26 reviews|
|luxury hotels||in 5 reviews|
|pls upgrade||in 3 reviews|
|rain shower||in 8 reviews|
|roppongi hills||in 8 reviews|
|swimming pool||in 15 reviews|
|trying to upsell||in 3 reviews|
|year old||in 6 reviews|
All the staffs were really kind and caring.
Nothing I didn’t like.
Front desk service is very good, thank you for the pajama and slippers for my son
This was my 3rd stay at the hotel. I like the design and the feel of the place very much. The corner king room I had was spacious with a very comfortable bed. The staff are really friendly and helpful (this is Japan!). The gym, pool and spa area are great. I have extremely fond memories of the hotel as a whole.
I don't want to go into a lot of detail, but there's an issue with a damp smell extending through to the 10th floor (as far as I can tell). As such my bedroom had that smell of dampness. Considering I was paying around £450 per night I'm disappointed about this. That said they offered me another room, but it was on a much higher floor which I do not like. Consequently I needed to put up with this smell (although you do get used to it after a while). This is why it's obviously not good value (for me), as this is a 5 star hotel with high ish prices.
Our rooms were very nice. The fitness facility was roomy and well equipped. The lap pool was large and open.
Friendly and Helpful Service, very clean Hotel, great rooms, You feel spoiled
Located in the heart of Roppongi Hills, Grand Hyatt Tokyo is a dynamic lifestyle destination hotel for dining, entertaining & relaxing. 387 uniquely designed guestrooms & suites, using a selection of natural woods and fabrics create the ideal residential ambience with spacious bathrooms. 10 unique restaurants & bars focus on culinary authenticity, design originality, quality & service. Nagomi Spa & Fitness provides hotel guests & private members with a serene facility for fitness and relaxation.
based on 2 802 reviews
Things to know
- Spacious rooms
- Nice building
- Pleasant entrance area
- Good fitness area
Policies vary by room type and provider.
Reviews about Grand Hyatt Tokyo
Most popular landmarks
- Mori Bijutsukan 115 m
- Roppongi Hills 0,5 km
- Tokyo Tower 1,6 km
- Meiji Jingu 3,2 km
- Shinjuku Gyoen 3,2 km
- Yoyogi Koen 3,3 km
|Tokyo Haneda||13,3 km|
|Tokyo Narita||60,5 km|