Ekho Safari Tissa

the food was good. the presentation of the plate was super. the breakfast buffet was good with a range of Sri Lankan and continental choices.

The pool was out of order. The television was out of order - only 4 of the channels were working and that too the reception was very bad. was informed that Dialog would come and fix the cable tv but that never happened. zero entertainment for the guests.

The advantage was the beautiful location by the lake and food for dinner.

This is not a standard of the 5* hotel. We've spent there one night but I have to say it was a disaster. The hotel is "tired", rooms not modern, furniture damaged. The air conditioning was so loud it was not possible to use it. but when you turn it down the outside units were so loud you could feel like in the factory. The towels were so dirty, that we couldn't use it. The staff was not helpful at all - they could solve the problems and inform us about the solutions because phone was not working. So they kept us waiting in the room for hours. In that time they could just go by themselves to our room. We had to walk there to ask. Not like in the proper hotel!!!