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Distance to city centre
Distance to airport
|"Comfortable, spacious and great staff."||(in 36 reviews)|
|"Clean, great location, accomadating staff."||(in 19 reviews)|
|"Clean and comfortable, close to downtown"||(in 8 reviews)|
|"Parking lot is terrible."||(in 26 reviews)|
|"the parking is awful"||(in 25 reviews)|
|"The shower was very slippery"||(in 6 reviews)|
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everything was good the staff was great
This place is dirty. The staff is rude. We were given two different rooms - the first had mold in the bathroom, dirty walls, dirty floors, food crumbs on the desk. The second room was just as bad. Hair on the sink, hair on the bed sheets, hair on the shower. The sink still had dirt. My kids didn't want to walk barefoot on the floor. No matter how inexpensive the price is, go somewhere else for a few dollars more. This place is dingy.
We arrived late at night after a long drive and received a gross room. We returned to the front desk and requested a refund but "Cynthia" at the front desk said she did not have a key to open the register. That a manager in the am would have no problems refunding us for the second night we had reserved. Since it was so late we stayed in the second room - told my family to not walk barefoot not touch too much stuff. The floors in this room had not been swept. Looked like the sheets hadn't been changed. I cannot stress enough how gross this place was. We thought things couldn't get worse, but in the am, the water was turned off for about an hour and a half and we woke up to loud construction on our floor. In the am, the front desk ignored our request, saying that booking.com had to approve our refund. The booking.com agent we were speaking to said that they kept telling the hotel manager Leticia/ Claudia (she gave a different name to booking.com and another one to us) they should give us a refund, but she refused. We were at the front desk for 3 hours waiting for our refund and they never gave it.
Very clean room and friendly helpful staff
Lots of noise late at night
The location was perfect, everything was a short walking distance away. Beds were amazingly comfortable and room was pretty clean!
Some of the facilities weren’t functioning properly, lightbulbs needed to be changed in the room, light switches were labeled incorrectly, and no elevator available.
The clean room
Staff was friendly. Room was clean. No mold in my room. I would recommend to others.
The Aqua Rio Hotel is located near Centro Cultural and the L.A. Cetto Wine Cellar in Tijuana. The Emporium, Fronton Jai Alai Palace, and El Popo Market are all within walking distance, as well. Guests can visit Old City Hall, Pasaje Gomez, and the TIjuana Brewery during their stay. Free parking is provided for all hotel guests.
There is a free continental breakfast available at this property, which also offers complimentary hotel-wide WiFi. There are 44 guest rooms that all include air conditioning and heating. Rooms also include LED TVs with premium channels, a private balcony or patio, rainfall showers, and memory foam mattresses. There is a desk and free local calls are provided. Rooms offer private exterior access and an in-room safe, as well.
The Aqua RIo Hotel has a bar and lounge for guest enjoyment. There is also a public computer station for guest use and a 24-hour business center. The front desk is open 24 hours a day and there is a safe deposit box available. Free daily newspapers are offered. The multilingual staff can also provide tours and ticket assistance, as well as other concierge services. Daily housekeeping is available.
This is a smoke-free hotel that does not allow pets. Guests are within 24 minutes of two train stations and San Diego International Airport. Tijuana International Airport is about 10 minutes from the hotel.
based on 609 reviews
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- Friendly service
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Reviews about Aqua Rio Hotel
Most popular landmarks
- Avenida Revolución 0,6 km
- Mercado Hidalgo 1,1 km
- Museo de Cera de Tijuana 1,1 km
- Centro Cultural Tijuana 1,4 km
- Casa de la Cultura Tijuana 1,5 km
- Plaza Rio Tijuana 1,7 km
|Tijuana Rodriguez||6,4 km|
|San Diego||27,4 km|
|San Ysidro Transit Center||2,1 km|
|Tijuana Central Bus Terminal||7,4 km|