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|Distance to city centre||3,7 km|
|Distance to airport||13,5 km|
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For an international hotel not one person spoke or understood English. Upon my arrival I ordered a Van to pick us up and take us back to the airport in Beijing. I was VERY clear, negotiated a price (which was the same as we had paid for the same van coming from the airport in Beijing to Tianjin) and confirmed the van and details a second time the night before we left. Everyone I spoke with from the manager to the clerk said yes and confirmed. The day of our departure the driver thought we were going to the Tianjin airport with the help of our Chines host we managed to communicate otherwise to him and the hotel YET again and began our drive. 2 Kilometers later on the highway and 30 minutes late, the driver stops the car and hands me the phone.To my horror on the other end of the phone was the Westin manager who demanded we pay an additional charge for the trip and claimed we specified the Tianjin airport. I explained I spoke and had confirmed more than one time our departure and location of destination by showing my ticket. This back and forth, stop and go went on for more than an hour on the highway. We arrived with 40 minutes before our flight was to took off. I will NEVER set foot in a Westin property again. I will also make sure that my company no longer does business with this hotel chain and will be Facebooking my nightmare. Blackmailing customers is NOT good service.
Everything about my stay at the Westin was wonderful... from the jazz singer crooning when I walked in to the outstanding service at breakfast the next morning, The Westin exceeded all my expectations.
Honestly, the stay was superb and the room was luxurious!
The bed is amazingly comfortable, almost feels like you are sleeping on clouds. Amazing! The breakfast was lovely, large variety of foods (Chinese, Western and Korean).
I wish it were a little cleaner. It’s not DIRTY, but there are stains that need to scrubbed by a good housekeeper.
As with all Westin properties, the bed was amazing, the lobby is grand and inviting, but honestly, that’s about it
It’s... shabby. Nicotine stained and in need of an upgrade. Our room was fine at best, nicely laid out but not clean. Even with good conversational Chinese and even after the bathroom had been cleaned a second time it was still dirty. Hair and mold in the bathroom, zero attention to detail. Common areas were similarly poorly cared for, the carpet by our room wasn’t vacuumed properly, crumbs everywhere. Staff were nice but more concerned with trying to end my polite enquiring and conversation with them than actually trying to change anything.
Westin beds are the most comfortable beds in the world.
A stay at The Westin Tianjin places you in the heart of Tianjin, a 3-minute drive from Tianjin University and 6 minutes from Nankai University. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Tianjin? This hotel has facilities measuring 7104 square feet (660 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1 743 reviews
Things to know
- Great shopping
- Good accessibility by car
Policies vary by room type and provider.
Reviews about The Westin Tianjin
Most popular landmarks
- Xiaobailou Metro Station 0,7 km
- Zhongxin Park 0,9 km
- Xiawafang Station 1,8 km
- Anshandao Station 2 km
- Former Residence of Liang Qichao 2,3 km
- Erweilu Metro Station 2,9 km
|Beijing Daxing Intl||80,9 km|