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|Distance to city centre||3,7 km|
|Distance to airport||13,5 km|
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Location is okay, facilities are fine.
I am disappointed that the hotel additional charge me RMB196 for breakfast, although the room I reserved is included breakfast, I travelled for work, thus I simply paid for it to avoid losing time clarifying with the hotel. Later on I need to spend time to call the hotel to refund me the hotel. Until now, this issue is still not yet settled. It annoys me.
For an international hotel not one person spoke or understood English. Upon my arrival I ordered a Van to pick us up and take us back to the airport in Beijing. I was VERY clear, negotiated a price (which was the same as we had paid for the same van coming from the airport in Beijing to Tianjin) and confirmed the van and details a second time the night before we left. Everyone I spoke with from the manager to the clerk said yes and confirmed. The day of our departure the driver thought we were going to the Tianjin airport with the help of our Chines host we managed to communicate otherwise to him and the hotel YET again and began our drive. 2 Kilometers later on the highway and 30 minutes late, the driver stops the car and hands me the phone.To my horror on the other end of the phone was the Westin manager who demanded we pay an additional charge for the trip and claimed we specified the Tianjin airport. I explained I spoke and had confirmed more than one time our departure and location of destination by showing my ticket. This back and forth, stop and go went on for more than an hour on the highway. We arrived with 40 minutes before our flight was to took off. I will NEVER set foot in a Westin property again. I will also make sure that my company no longer does business with this hotel chain and will be Facebooking my nightmare. Blackmailing customers is NOT good service.
Clean, Service and responsibility
Hotel was great. But It’s time for renovation.
Everything about my stay at the Westin was wonderful... from the jazz singer crooning when I walked in to the outstanding service at breakfast the next morning, The Westin exceeded all my expectations.
Honestly, the stay was superb and the room was luxurious!
The bed is amazingly comfortable, almost feels like you are sleeping on clouds. Amazing! The breakfast was lovely, large variety of foods (Chinese, Western and Korean).
I wish it were a little cleaner. It’s not DIRTY, but there are stains that need to scrubbed by a good housekeeper.
A stay at The Westin Tianjin places you in the heart of Tianjin, a 3-minute drive from Tianjin University and 6 minutes from Nankai University. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Tianjin? This hotel has facilities measuring 7104 square feet (660 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1 752 reviews
Things to know
- Friendly service
- Great shopping
- Good accessibility by car
Policies vary by room type and provider.
FAQs when booking at The Westin Tianjin
Where is The Westin Tianjin located?
The Westin Tianjin is located at 101 Nanjing Road in Heping, 3,7 km from the centre of Tianjin. Xiaobailou Metro Station is the closest landmark to The Westin Tianjin.
When is check-in time and check-out time at The Westin Tianjin?
Check-in time is 15:00 and check-out time is 12:00 at The Westin Tianjin.
Does The Westin Tianjin offer free Wi-Fi?
Yes, The Westin Tianjin offers free Wi-Fi.
Does The Westin Tianjin offer free parking?
Yes, The Westin Tianjin offers free parking.
Does The Westin Tianjin offer free airport shuttle service?
No, The Westin Tianjin does not offer free airport shuttle service.
How far is The Westin Tianjin from the airport?
The Westin Tianjin is 13,5 km from Tianjin. The Westin Tianjin is 80,9 km from Beijing Daxing Intl.
Can you bring pets to The Westin Tianjin?
No, pets are not allowed at The Westin Tianjin.
Does The Westin Tianjin have a pool?
Yes, The Westin Tianjin has a pool on-site.
Most popular landmarks
- Xiaobailou Metro Station 0,7 km
- Zhongxin Park 0,9 km
- Xiawafang Station 1,8 km
- Anshandao Station 2 km
- Former Residence of Liang Qichao 2,3 km
- Erweilu Metro Station 2,9 km
|Beijing Daxing Intl||80,9 km|