2.0
There was no signage that thrifty was at the hertz. I was it the que for two hours and they didn't have the small car I hod booked, and upgraded me to a lg station wagonReviewed Feb 19 2022
review from![kayak]()
10.0
Pros:Friendly service, clean modern car.Reviewed May 18 2021
review from![kayak]()
8.0
Pros:Easy rental in a foreign countryCons:My confirmation said Kluger but got smaller vehicle at check inReviewed Jul 17 2019
review from![kayak]()
8.0
Cons:I did not get a receipt via email yet. When I asked for it, they told me that I‘ll get it via email.Reviewed Jun 11 2019
review from![kayak]()
10.0
Cons:This company has an attitude which I appreciate. Very service-oriented. Vehicle was great too. Real clean inside.Reviewed May 14 2019
review from![kayak]()
2.0
Cons:Reserved a 8 seater suv but thrifty refuses to give a car that is 8 seater even after showing proof of reservation. Receptionist said kayak has different code and that my reservation is for 7 seater. I feel cheated. We were 8 ppl traveling from us and I needed exact 8 seats. Will never do business with them. I actually want my refund for inconvenience.Reviewed Jun 17 2018
review from![kayak]()
2.0
Disappointed, terrible serviceCons:Disappointed about the service and staff here.
I rent a car from 11:38 11/11/2016, for 4 days till 15/11/2016; then ask for 1 day extension till 16/11/2016 and did ask for return car late at 5pm on 16/11 instead of 12:00pm. A staff said it was fine and didn't mention anything about the charge we need to pay after 12:00pm.
I returned a car at 5:00pm on 16/11/2016 and was charged for 2 days extension and was told because any hours after 12:00pm was considered 1 more day rental. Another thing is that there was a cratched in the car before i took. when i returned, the staff went straight away to the cratched and told me to be charged for that. But i took some photos before i took the car , i told them about that then he said it's ok. so terrible.Reviewed Nov 16 2016
review from![kayak]()